- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
Book online or call:+64 9913 4658
Hotel Windsor Suites is located in Santiago's Lastarria neighbourhood. Costanera Center and Lastarria District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore O'Higgins Park and Santa Lucia Hill. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Movistar Arena. Our guests appreciate the hotel's central location.Visit our Santiago travel guide
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in was a nightmare. They said we did not have a reservation even though it was paid in full. After a few minutes, they "found" my receipt under the desk but insisted that Hotels.com had booked when there were no rooms available. When they discovered that what we had paid was not enough to pawn us off to another hotel, they suddenly had a room available. The room was old, the air conditioner knobs were broken so in 30+C temperatures, we had no AC. When I asked about getting it looked at, I was told the AC is what it is and he went back to his phone. The hotel is getting run down but the cleaning staff does an amazing job of making it look good.