- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
Stayed 2 nights in Jan. 2020
Photo gallery
Reviews
148 reviews
Amenities
- Free WiFi
- Breakfast included
- Air Conditioning
- Restaurant
Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana
What's nearby
- Pontifical Catholic University of Chile
- 4 min walk
- Santa Lucia Hill
- 6 min walk
- Plaza de Armas
- 11 min walk
- Santiago (SCL-Arturo Merino Benitez)
- 24 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Double or Twin Room
Room Amenities
- City view
- Sleeps 2
More detailsQuadruple Room
Room Amenities
- City view
- Sleeps 4
More detailsFamily Room, 2 Bedrooms (2 Bathrooms)
Room Amenities
- City view
- Sleeps 7
More details
About this area
Santiago
Hotel Windsor Suites is located in Santiago's Lastarria neighbourhood. Costanera Center and Lastarria District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore O'Higgins Park and Santa Lucia Hill. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Movistar Arena. Our guests appreciate the hotel's central location.
Visit our Santiago travel guideWhat's nearby
- Pontifical Catholic University of Chile - 4 min walk
- Santa Lucia Hill - 6 min walk
- Plaza de Armas - 11 min walk
- University of Chile - 13 min walk
- Museum of Chilean Precolombian Art - 16 min walk
Getting around
- Catholic University Station - 4 min walk
- Santiago Central Station - 5 min drive
- Santiago (SCL-Arturo Merino Benitez) - 24 min drive
Restaurants
- Where to eat
- On-site dining venue – Restaurant offering local cuisine. Serves breakfast and lunch on selected days.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Free hot/cold buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
1 restaurant
1 bar
Room service available
Family friendly
Dry-cleaning service
Laundry facilities
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Languages spoken
English
Portuguese
Business services
Business centre
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
More
Casino
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Linens
Premium bedding
Bathroom
bathtub or shower
Deep-soaking bathtub
Rainfall showerhead
Towels
Entertainment
32-inch LCD TV
More
Phone
Safe
Policies
Check-in
Check-in between 2:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for USD 10000 per night.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Rollaway bed fee: USD 10000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
Property is also known as
- Hotel Windsor Santiago
- Windsor Santiago
- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old and the smell not so good the need more care of this building
Stayed 5 nights in Sep. 2019
- Liked: Staff & service
- Disliked: Property conditions & facilities, room comfort
Windsor Suites
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center
Stayed 1 night in May 2019
- Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
- Liked: Cleanliness
- Disliked: Staff & service, room comfort
Good location-Terrible service
Check-in was a nightmare. They said we did not have a reservation even though it was paid in full. After a few minutes, they "found" my receipt under the desk but insisted that Hotels.com had booked when there were no rooms available. When they discovered that what we had paid was not enough to pawn us off to another hotel, they suddenly had a room available. The room was old, the air conditioner knobs were broken so in 30+C temperatures, we had no AC. When I asked about getting it looked at, I was told the AC is what it is and he went back to his phone. The hotel is getting run down but the cleaning staff does an amazing job of making it look good.
Stayed 2 nights in Jan. 2019