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Hotel Casa Lyon

3.0 star property
Guests stroll through gardens and unwind on a peaceful terrace at this welcoming hotel where multilingual staff help plan daily adventures near Costanera Center.

Choose dates to view prices

Hotel Casa Lyon sits in a vibrant neighborhood just minutes from Costanera Center. Travelers appreciate the practical in-room WiFi and convenient luggage storage. The charming garden and serene terrace provide perfect spots to relax after exploring nearby attractions.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
14 bedrooms
Private bathroom
Hairdryer
Cable channels
In-room safe
  • 10 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hairdryer
Cable channels
In-room safe
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Standard with Garden View

14 bedrooms, in-room safe, laptop workspace, free WiFi

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 2

View all photos for Traditional Double Room

14 bedrooms, in-room safe, laptop workspace, free WiFi

Traditional Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
In-room safe
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
In-room safe
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hairdryer
Cable channels
In-room safe
Wardrobe
  • Sleeps 4
  • 4 Single Beds

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About the area

Located in Providencia, a neighbourhood in Santiago, Hotel Casa Lyon is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and Chilean National Zoo are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Santiago travel guide
Map
Arzobispo Larrain Gandarillas 394, Providencia, Santiago, Region Metropolitana, 7501120

What's nearby

  • Time to say goodnight to a lovely spot. Bruno our waiter was excellent as well.
    Lastarria District
    15 min walk - 1.3 km
  • Patio Bellavista in Santiago. Nice for walk, with lot of good restaurants.
    Patio Bellavista
    16 min walk - 1.4 km
  • Santa Lucia Hill which includes heritage architecture, heritage elements and street scenes
    Santa Lucia Hill
    18 min walk - 1.5 km
  • Medical Center Hospital Worker
    6 min walk - 0.6 km
  • Arturo Lopez Perez Foundation
    10 min walk - 0.9 km

Getting around

  • Matta Station
    4 min drive
  • Bustamante Park Station
    5 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    21 min drive

Restaurants

  • El Fogón de Momo
    2 min walk
  • Mcdonald's
    3 min walk
  • Casaluz Bar & Cocina
    3 min walk
  • La Prohibida
    3 min walk
  • El Hoyo
    3 min walk

About this property

Hotel Casa Lyon

Hotel near Costanera Center
Consider a stay at Hotel Casa Lyon and take advantage of free cooked-to-order breakfast, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a business centre.
Additional perks include:
  • A 24-hour front desk, a TV in reception and concierge services
  • A reception hall, multilingual staff and a front desk safe
  • Luggage storage and tour/ticket information
Room features
All guest rooms at Hotel Casa Lyon feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards and limited housekeeping

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Hosted evening meal available on weekdays for a fee of CLP 10,000; reservation required

Things to do

  • TV in common areas

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 November to 2 December:
  • One of the dining venues
  • Business centre

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: CLP 10000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Lyon Hotel
Casa Lyon Santiago
Hotel Casa Lyon
Hotel Casa Lyon Santiago
Hotel Casa Lyon Santiago
Hotel Casa Lyon Hotel Santiago

Frequently asked questions

Is Hotel Casa Lyon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Lyon?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Lyon?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Lyon?

Checkout is at noon.

Where is Hotel Casa Lyon located?

Located in Providencia, this hotel is 0.4 mi (0.7 km) from Medical Center Hospital Worker and 2.4 mi (3.9 km) from Costanera Center. Arturo Lopez Perez Foundation and Plaza Baquedano are also within 15 minutes. Bustamante Park Station is 5 minutes by foot and Santa Isabel Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Lyon Reviews

7.6

Good

7.8

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 104 reviews
Rating 8 - Good. 46 out of 104 reviews
Rating 6 - Okay. 19 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Stayed 3 nights in Apr 2023

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service
Habitación sin armario para poder guardar algo de ropa, solo diapone de un colgador de pared para poder colgar los abrigos y ya está. La ducha tiene cortina en vez de mampara. La bañera tiene cortina en vez de mampara. Habitación limpieza . Desayuno muy rico, te dan a elegir diferentes tostadas, te dan yogur natural, riquisimo, café y una pieza de fruta. Zona muy segura para alojarse, en menos de 5min andando hay dos supermercados grandes. Lo peor fue que no permiten poder pagar con tarjeta de débito.
Stayed 4 nights in Nov 2025

2/10 Terrible

Pablo Alejandro

Disliked: Property conditions & facilities, room comfort

Espero NO volver nunca más a este hotel.

Lamentablemente la experiencia fue pésima, el hotel tiene un descuido increíble, anticuado, le hace muchísima falta una renovación total. La pieza que me tocó ni hablar, no tenía ningún tipo de ventilación ni ventanas, el ambiente era muy bullicioso, se escuchaba todo en el pasillo, terrible. El baño un tema absolutamente aparte, y por motivos personales me tuve que retirar antes de lo esperado tipo 4:20 Am aproximadamente, el agua de la ducha en demoró 30 minutos por reloj en calentar, esto sin ánimos de exagerar, 30 minutos en calentar. Ya cuando estaba listo para salir… mi vehículo quedó atrapado por otros en el estacionamiento, por lo que a las 5:20 Am aproximadamente, hubo que ir a despertar al visitante Argentino que estaba tapando mi auto, esto porque el estacionamiento no da abasto. Realmente quedé muy decepcionado de esta estadía, definitivamente no volvería nunca más. Lejos unas de las peores experiencias que he tenido con hoteles, más aún tomando en cuenta que el valor no era de lo más económico, $85.000 Pesos chilenos aproximadamente.
Stayed 1 night in Jul 2025

6/10 Okay

CLAUDIA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Razoável somente por causa do atendimento e locali

Localização e atendimento excelentes. Funcionários educados e atenciosos. Café da manhã: fraco, repetitivo e regrado. Durante as 8 diárias tinha apenas pao com queijo e presunto ou ovo mexido, fruta e suco (somente nas 2 primeiras diárias), copo de iogurte de no máximo 100ml (sempre o mesmo sabor); um míni bule de leite para 2 pessoas. Instalações e mibiliarios: carentes, urgentemente de reforma, principalmente camas e banheiros. Colchões e móveis.velhos necessutando de troca; banheiro antigo com cortina fina que molha o mesmo todo.
Stayed 8 nights in Jun 2025

2/10 Terrible

Margarita Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO HOTEL

Pésima atención Llegamos al hotel no tenian la reserva , ho habia nada , luego nos acomodaron en una pieza con 4 camas Todo cochino ( hongos en los baños y techos) cortinas sucias ( tengo fotos de repaldo) Y cómo broche de oro no nos dieron desayuno ya que nos dijieron que debíamos pagar extra Mal Pesimo
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendable.

Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
特に問題はありませんでした。
Stayed 8 nights in Nov 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa casona antigua! Nuestra habitación era cómoda pero pequeña. Rico desayuno!! Esta muy bien ubicada ! Muy buena atención y amabilidad en todo momento! Recomendable!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Stayed 2 nights in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado, casona típica y hermosa.

Muy buena experiencia
Stayed 2 nights in Feb 2019

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No geral muito bom

Quarto aconchegante, cama boa, armário e móveis atenderam a necessidade. Única crítica seria o ventilador que estava capenga, mas funcionando. Quarto não tem ar-condicionado. Banheiro muito bom, com destaque especial para o chuveiro que é excelente, daqueles bem grandes. O quarto foi arrumado todos os dias, as toalhas são trocadas apenas se vc deixá-las no chão. Wi-fi pega muito bem no quarto e a velocidade é muito boa, não tive problemas de acesso. O café da manhã é simples, porém gostoso e o suficiente para iniciar o dia. O grande destaque vai para o atendimento, os funcionários são bastante simpáticos e estão sempre dispostos a ajudar com dúvidas sobre a cidade e demais necessidades, inclusive em um dos dias que precisei sair mais cedo do hotel por causa de um passeio, o funcionário me permitiu fazer um café da manhã antes do horário para não ficar sem o mesmo.
Stayed 5 nights in Jan 2019

10/10 Excellent

Antti

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Stayed 2 nights in Jun 2018

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo atendimento muito bom recomendo.

otimo atendimento muito bom recomendo.
Stayed 6 nights in Jun 2018

6/10 Okay

Gladys angelica

Liked: Cleanliness, property conditions & facilities, room comfort

bueno pero no respetan el precio de la reserva

fue una experiencia de acuerdo a lo esperado, tranquilo y limpio. pero me cobraron mas de lo que me habían cotizado Me cotizaron 32000 y me cobraron 39000
Stayed 1 night in Jun 2018

8/10 Good

edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena , custo benefício

Hotel simples, confortavel , quarto com aquecedor , banheiro chuveiro quente , café bom,,, única coisa acho que os banheiro é pequeno na parte do boxe, mas nada que estrague a estádia.
Stayed 6 nights in Jun 2018

10/10 Excellent

Luciano, Blumenau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento

O hotel fica próximo ao Parque Bustamante (600 metros) e há uma estação de metrô neste parque. O atendimento foi excelente, chegamos perto da meia noite, pois nosso voo chegou mais tarde do que o previsto e a atendente nos atendeu super bem. Perguntamos onde poderíamos comer àquela hora nas proximidades e ela prontamente nos mostrou opções, inclusive ofereceu para pedir pizza e comer no hotel. Optamos em comer no hotel e ela mesma fez o pedido na pizzaria, nos chamou quando a pizza chegou e nos levou até a cozinha para comermos tranquilamente. Atendimento nota 10! Os quartos são amplos, não havia ar condicionado somente ventilador, mas foi o suficiente. O banheiro é pequeno mas atendeu nossas necessidades. Tudo muito limpo. O café da manhã é simples mas bem servido. Wifi grátis.
Stayed 2 nights in Jan 2018

8/10 Good

Eder Gatti, Ribeirao Preto - SP - Brasil

Liked: Staff & service
Disliked: Room comfort

Avaliação hotel

Bem localizado para trabalho. Equipe muito boa. Atende
Stayed 3 nights in Apr 2018

8/10 Good

LIVIA BORGES, São Paulo - SP

Liked: Staff & service

BOA - RECOMENDO

Hotel atendeu tudo que propôs! Hotel simples, de atendimento agradável, super prestativos. Super recomendo.
Stayed 9 nights in Mar 2018

8/10 Good

Noël

Liked: Cleanliness, staff & service, property conditions & facilities
Bien positionné dans Santiago mais la literie moyenne
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel aceitável

Hotel simples, café da manhã razoavelmente suficiente, ótimo atendimento das funcionárias, muito simpáticas e prestativas. Wifi boa. Fica um pouco distante do metro Baquedano (uns 20 minutos a pé). Os quartos do piso superior fazem barulho ao andar pelo corredor devido ao piso de madeira. Melhor usar os quartos de baixo. Os quartos e o banheiro são pequenos mas a cama é confortável.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Bem localizado

Muito boa. Hotel simples mas tranquilo.Pessoal do atendimento prestativos e educados.
Stayed 3 nights in Feb 2018

8/10 Good

Torchi, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pequeño y cerca de todo

Elegimos este hotel porque estaba estratégicamente ubicado en medio de todas las zonas que queríamos visitar y fue un acierto. Buenos accesos a Lastarria, Providencia y Bellavista y muy cerca de una estación de metro. La habitación que me dieron fue mejor que la contratada, pero mi amiga se quedó en la más pequeña y estaba muy bien también. El personal muy amable y recepción las 24hs. El desayuno es, tal vez, lo más flojo pero funciona. Volvería.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Older place but friendly and good location.
Stayed 1 night in Jan 2018

8/10 Good

byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable y atento ;) Las habitaciones no tienen aire acondicionado Y me tocaron días muy calientes Metro parque Bustamante el más cercano Excelente
Stayed 2 nights in Jan 2018