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Reviews

4.0/5 Good
287 reviews
"Staff were really friendly answered any questions they could and called on someo..."

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Santa Lucia Hill
    6 min walk
  • Popular Location
    Plaza de Armas
    7 min walk
  • Popular Location
    University of Chile
    7 min walk
  • Airport
    Santiago (SCL-Arturo Merino Benitez)
    15 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Triple Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Santiago

In the city centre and near a metro station, Almacruz Hotel y Centro de Convenciones (Ex Galerías) is in an area with great airport proximity. Plaza de Armas and San Francisco Church are local landmarks, and the area's natural beauty can be seen at O'Higgins Park and Santa Lucia Hill. Fantasilandia and Chilean National Zoo are also worth visiting. Our guests love the hotel's location for the sightseeing.

Visit our Santiago travel guide
Popular Location

What's nearby

  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 7 min walk
  • University of Chile - 7 min walk
  • Palacio de la Moneda - 7 min walk
  • Museum of Chilean Precolombian Art - 9 min walk

Getting around

  • Santiago Central Station - 4 min drive
  • Santa Lucia Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive

Restaurants

  • Where to eat
  • Vichuquen – Serves breakfast, lunch and dinner. Kids' menu available.

About this property

Almacruz Hotel y Centro de Convenciones (Ex Galerías)

4-star Santiago hotel in Downtown Santiago, walk to Plaza de Armas
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. All 162 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and down duvets.
Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers 162 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with cable channels.
Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
Local area shuttle (surcharge)

Food and drink

Free buffet breakfast
2 restaurants
1 bar
Room service available

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

Business centre
Conference space

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
LCD TV

Food and drink

Minibar

More

Desk
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Soundproofing

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Galerías Hotel Santiago
  • Galerías Hotel
  • Galerías Santiago
5 - Excellent
94
4 - Good
126
3 - Okay
44
2 - Mediocre
14
1 - Poor
9
4.2
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff were really friendly answered any questions they could and called on someone else if they weren’t sure

Stayed 4 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.

Stayed 3 nights in Jan. 2020

1/5

  • Liked: Cleanliness
  • Disliked: Amenities, property conditions & facilities

Had three requested to fix our aircon, did not happen, cooked in the room, very unpleasant. Next day insisted on changing rooms which they did, Next room aircon was very cold and could not reset. Food was terrible, ordered a steak and it tasted like salmon, must have boiled it on the same spot. Not value for money at all.

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good location. Good food, friendly staff. Some room needs update.

Stayed 3 nights in Jan. 2020

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