expedia

Photo gallery

Featured image
Outdoor pool
Down duvet, minibar, in-room safe, desk
Down duvet, minibar, in-room safe, desk
Down duvet, minibar, in-room safe, desk

Guest reviews

4.0 out of 5 Very good
301 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSan Francisco Church2 min walk
Popular LocationMunicipal Theatre of Santiago2 min walk
Popular LocationSanta Lucia Hill6 min walk
AirportSantiago (SCL-Arturo Merino Benitez)15 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 95 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Standard Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsTriple Room

About this area

Santiago

In the city centre and near a metro station, Almacruz Hotel y Centro de Convenciones (Ex Galerías) is in an area with great airport proximity. Shoppers can check out Costanera Center, while everyone can enjoy the natural beauty of O'Higgins Park and Cajon del Maipo. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Spend some time exploring the area's activities, including winery tours. Our guests love the hotel's location for the sightseeing.
Visit our Santiago travel guide
View map
Popular Location

What's nearby

  • San Francisco Church - 2 min walk
  • Municipal Theatre of Santiago - 2 min walk
  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 7 min walk
  • University of Chile - 7 min walk

Getting around

  • Santiago Central Station - 4 min drive
  • Santa Lucia Station - 5 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez) - 15 min drive

Restaurants

  • Vichuquen — 1 min walk

About this property

Almacruz Hotel y Centro de Convenciones (Ex Galerías)

4-star Santiago hotel in Downtown Santiago, walk to Plaza de Armas
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. All 162 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and down duvets.
Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers 162 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Galerías Hotel Santiago
Galerías Hotel
Galerías Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías) Hotel
Almacruz Hotel y Centro de Convenciones (Ex Galerías) Santiago

Frequently asked questions

Can I cancel my reservation for free at Almacruz Hotel y Centro de Convenciones (Ex Galerías) and receive a full refund?
Yes, Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers free cancellation on select room rates, because flexibility matters! Please refer to Almacruz Hotel y Centro de Convenciones (Ex Galerías) cancellation policy on our site for more details about any exclusions or requirements.
Does Almacruz Hotel y Centro de Convenciones (Ex Galerías) have a pool?
Yes, this property has an outdoor pool.
Is Almacruz Hotel y Centro de Convenciones (Ex Galerías) pet-friendly?
No, pets are not allowed at this property.
How much is parking at Almacruz Hotel y Centro de Convenciones (Ex Galerías)?
Valet parking is free at this property.
What time is check-in at Almacruz Hotel y Centro de Convenciones (Ex Galerías)?
Check-in is from 3 PM to midnight. After-hours check-in is not available.
What time is check-out at Almacruz Hotel y Centro de Convenciones (Ex Galerías)?
Checkout is at noon.
Where is Almacruz Hotel y Centro de Convenciones (Ex Galerías) located?
Located in Downtown Santiago, this hotel is within a 10-minute walk of San Francisco Church and Plaza de Armas. Clinica Santa Maria and Movistar Arena are also within 3 miles (5 km). Santa Lucia Station is 5 minutes by foot and University of Chile Station is 7 minutes.
4.0
Very good
301 reviews
5 - Excellent
102
4 - Good
130
3 - Okay
44
2 - Poor
15
1 - Terrible
10

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged me for the stay, in addition to what Orbitz charged me. It never returned money after repeated disputes.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very centrally located in a pedestrian friendly part of the old city.
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
ssy Suites South America style. Friendly staff.
friendly and helpful staff. The attached restaurant had great food for dinner.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly answered any questions they could and called on someone else if they weren’t sure
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.
Stayed 3 nights in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.