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Reviews of Hotel Casa Jum

3.5 out of 5
Hotel Casa Jum
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 332 reviews" "
Rating 8 - Good. 65 out of 332 reviews" "
Rating 6 - Okay. 15 out of 332 reviews" "
Rating 4 - Poor. 7 out of 332 reviews" "
Rating 2 - Terrible. 4 out of 332 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024
Response from Hotel Casa Jum on 14 May 2024
Thank you for your comment and for your stay with us. grateful for them

10/10 Excellent

Santa, Scott Depot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024
Response from Hotel Casa Jum on 13 May 2024
Thank you for your comment and for your stay with us, we hope to see you soon.

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet. The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim! I'll be back my friends.
Stayed 9 nights in Apr 2024
Response from Hotel Casa Jum on 8 May 2024
Gracias por su sincero comentario y agradecido de ello, esperando volverlo a ver muy pronto.

8/10 Good

Hilaire Romual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom is correct regarding the amount paid. The service is good and very quick.
Stayed 1 night in Apr 2024
Response from Hotel Casa Jum on 22 Apr 2024
Thank you for your comment and your stay with us

6/10 Okay

Ainsley Jason

The hotel was shabby at best, the room was smaller and not worth the price. The towels were hard and over used. The tv was a piece of crap.
Stayed 2 nights in Apr 2024
Response from Hotel Casa Jum on 11 Apr 2024
Thank you for choosing us and for your suggestions, we are in the best position to continue improving. We apologize for any inconvenience caused.

10/10 Excellent

Aris A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and humbled place.
Stayed 1 night in Mar 2024
Response from Hotel Casa Jum on 29 Mar 2024
Gracias por su estadia y su sincero opinion esperando volver a ver pronto

6/10 Okay

robert b

Travelled with partner
Liked: Staff & service
this was second time we stayed here good location nice staff lousy dark rooms
Stayed 6 nights in Mar 2024
Response from Hotel Casa Jum on 26 Mar 2024
Thank you for your visit, we welcome all suggestions, and we have different types of rooms to offer you our service, we hope to see you soon.

10/10 Excellent

José, Santo Domingo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Casa Jum on 4 Apr 2024
Gracias por su calificaion y por su visita esperamos velle muy pronto,

6/10 Okay

Stephen Michael

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Hotel Casa Jum on 1 Mar 2024
Gracias por su sincera puntuacionsimpre dispuestos para darle el mejor servicio. queamos a su dispocion , y gracias por las sugeencias .

8/10 Good

Elliott, KNOXVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very respectful and polite. I had a late arrival, and staff was available to let me in at 3 a.m. The room was very clean.
Response from Hotel Casa Jum on 10 Feb 2024
Thank you for your stay with us and your comment, waiting for you soon.

10/10 Excellent

Kevin

Liked: Amenities
ryone was very kind and welcoming
Stayed 1 night in Jan 2024
Response from Hotel Casa Jum on 10 Feb 2024
Thank you for your stay with us and your comment, waiting for you soon.

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
This property is like a custom boutique. They have everything you need and will obtain anything else you request. They even accomodated me for a last minute booking.
Response from Hotel Casa Jum on 16 Jan 2024
Thank you for your comment and for giving us the opportunity to meet you, satisfied with your comment,

10/10 Excellent

Marcel, Hyde park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe and clean.
Stayed 1 night in Dec 2023
Response from Hotel Casa Jum on 16 Jan 2024
Thank you for your comment and for giving us the opportunity to meet you, satisfied with your comment.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, but there are no attractions close. There is at least a 15 minute drive to the nearest attractions.
Stayed 4 nights in Dec 2023
Response from Hotel Casa Jum on 9 Jan 2024
Gracias por su estadía con nosotros , y recomendaciones atractivas , cerca Centro Eleon Jimenez , Centro Cultural , , Restaunt Cam Dayvi , , Disco y Bar LOVERA 11 .

8/10 Good

Eury

Stayed 5 nights in Jan 2024
Response from Hotel Casa Jum on 8 Jan 2024
Gracias por su estaia con nosotros y agradecido de su puntuacion les esperamos pronto

8/10 Good

Erric

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re evaluate amenities
They stay was great. Found that the yech included in the room was not working. Spent 3 hrs just getting to use Netflix. KEEP IT SIMPLE. ONE QUESTION? IT LOOKS LIKE YOU GUYS ARE PAYING FOR WAY TOO MUCH WIFI AMD YOU ARE BEING INDERSRRVED
Stayed 2 nights in Dec 2023
Response from Hotel Casa Jum on 8 Jan 2024
Gracias por su estadia con nosotros estamos agradecido de su visita , y sus sugerencias , les esperamos pronto,

8/10 Good

Wander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of Hot Water and good water pressure. Clean Clean Clean. Bathroom set up too small. Difficult to use toilet.
Stayed 3 nights in Dec 2023
Response from Hotel Casa Jum on 26 Dec 2023
Thank you for your stay with us and we are always in the best position to continue offering you better service every day.

10/10 Excellent

Yoselin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023
Response from Hotel Casa Jum on 20 Dec 2023
Grateful for your comment on your visit with us, hoping to see you again soon,

10/10 Excellent

Fawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Casa Jum on 16 Dec 2023
Gracias por su estadia con nosotros ,y valoramos su puntuancion esperando pronta llegada nuevamente.

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023
Response from Hotel Casa Jum on 15 Dec 2023
Thank you for your stay with us, we value your comment and we hope to see you soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Casa Jum on 1 Mar 2024
Gracias por su estadia con nosotros y por su valoracion de nuestro servicio. le esperamos pronto.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is in an of the beat residential area but it was safe, clean and the rooms were quite nice. Parking was a block away but the Bellhop walked over and back with me. The parking is gated with security. Breakfast was average and not included. They do have breakfast plans so be sure to negotiate up front or check out one of the many good breakfast restaurants in the area. If you want to save a little without dropping your standards this is the place!
Stayed 1 night in Nov 2023
Response from Hotel Casa Jum on 21 Nov 2023
A pleasure to have had you with us and grateful for your sincere comment, looking forward to seeing you very soon.

10/10 Excellent

Elliot, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023
Response from Hotel Casa Jum on 19 Nov 2023
Thank you for your comment, grateful that you enjoyed our service. in your waiting, promptly.

10/10 Excellent

Rhinjo

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Hotel Casa Jum on 13 Nov 2023
Gracias por su estadia con nosotros . Esperando de volverle haver pronto,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Very clean and well maintained.
Stayed 1 night in Nov 2023
Response from Hotel Casa Jum on 6 Nov 2023
Thank you for your rating, we are grateful for it, we hope to see you soon,

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people nice!
Stayed 1 night in Sep 2023
Response from Jerry Sanchez on 26 Sept 2023
Thank you for your stay with us and for your comment, we hope to see you soon,

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Great breakfast! Quiet comfortable room.
Stayed 3 nights in Sep 2023
Response from Jerry Sanchez on 21 Sept 2023
Thank you for your positive comment for us, we greatly appreciate it.

10/10 Excellent

Samael, Deltona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thank you.
Stayed 1 night in Sep 2023
Response from Jerry Sanchez on 13 Sept 2023
Thank you for your sincere opinion, and for your stay with us, we hope to see you soon,

6/10 Okay

calvin

Stayed 2 nights in Aug 2023
Response from Hotel Casa Jum on 31 Aug 2023
Gracias por su mas sincera calificacion y su vissita con nosotros , estamos en la mejor dispocicion de darle nuestro mejor servicio.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here I come here when I have a late flight I like that I can check in at 2 am
Stayed 1 night in Aug 2023
Response from Hotel Casa Jum on 3 Aug 2023
Thank you for your stay with us , and your sincere comment , we appreciate it . We are waiting for you soon

10/10 Excellent

Rafael

Stayed 1 night in Jul 2023
Response from Jerry Sanchez on 9 Aug 2023
GRACIASPOR SU PUNTUACION ,

10/10 Excellent

Byron

Stayed 1 night in Jul 2023
Response from Hotel Casa Jum on 20 Jul 2023
Thank you for your sincere rating, we appreciate it very much. and we wait for you in a next stay,

4/10 Poor

Jhony

Stayed 1 night in Jun 2023
Response from Hotel Casa Jum on 15 Jul 2023
Gracias por su cincera puntuacion , tomando en cuenta su indicion y trabajando para mejorar nuestro servicio,

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by the staff, clean room overall great stay..when in Santiago de los caballeros my prefer hotel to stay in .. thanks
Stayed 2 nights in Jun 2023
Response from Hotel Casa Jum on 14 Jun 2023
Thank you for your stay with us and for your honest opinion. Thank you,

10/10 Excellent

Juan

Stayed 1 night in Jun 2023
Response from Jerry Sanchez on 5 Jul 2023
Gracias por la puntuacion obtenida , es un placer haberle tenido con conostros , lo esperamos proxima estadia,

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
It's a small place but well kept. Front desk associate speaks English and was very courteous. Internet works and the room was comfortable. I was expecting a bottle of water but everything was for sale.
Stayed 1 night in Jun 2023
Response from Hotel Casa Jum on 8 Jun 2023
We are always pleased to serve you, our goal is to make your stay a real break. Thank you for giving us your presence.

10/10 Excellent

Ofred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho tranquilo y Todo Bien limpio
Stayed 1 night in Jun 2023
Response from Jerry Sanchez on 5 Jun 2023
Gracias por su estadia con nosotros , y por su cincero comentario , agradecidos .

8/10 Good

Sandy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in May 2023
Response from Hotel Casa JuM. on 23 May 2023
Gracias , quedamos a su servicio

10/10 Excellent

robert b

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
place is fabulous and staff exceptional tv was so so also great location simply put a home run!
Stayed 7 nights in Apr 2023
Response from Jerry Sanchez on 23 Apr 2023
Thank you for your stay with us, and for your sincere comment. Grateful,,

10/10 Excellent

Dyanne, groveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Apr 2023
Response from Jerry Sanchez on 17 Apr 2023
Gracias por su comentario feliz de que nos haya visitado

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to park outside on the Street, but there's a lot of security in the area. So i feel safe with my car park outside
Stayed 1 night in Apr 2023
Response from Hotel Casa Jum on 12 Apr 2023
Thank you for your sincere comment, and really when you want to use the parking lot we are willing to take you.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Jerry Sanchez on 25 Mar 2023
Gracias por su calificacion , y por tomar su tiempo , lo agradecemos lo esperamos pronto

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Jerry Sanchez on 25 Mar 2023
Thank you for your score, we are grateful for it, we are waiting for you

10/10 Excellent

Karena

Stayed 1 night in Feb 2023
Response from Hotel Casa Jum on 20 Mar 2023
Gracias por su puntuacion agradecemos mucho que haya tomodo de su tiempo para dedicarnolos. estamos siempre paa servirle.

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAZ in Santiago
Overall, the hotel was great and comfortable. But there is no parking onsite, and I had to park on a narrow street. Other than that, it was good.
Stayed 1 night in Jan 2023
Response from Jerry Sanchez on 15 Jan 2023
Thank you for your stay with us and MAKING SURE WE HAVE PARKING we will see you soon

10/10 Excellent

Darwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet all the time, awesome staff, cleanliness, nice bedrooms, comfortable beds, I’ll come back soon
Response from Jerry Sanchez on 14 Jan 2023
Thank you for your nice comment. I am super grateful for it. This is your house in the city of Santiago

8/10 Good

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good experience I like it so much
Response from Jerry Sanchez on 4 Dec 2022
Thank you very much for your stay with us and we appreciate your comment. we will be waiting

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff went out of their way to make my stay pleasant! Perfect for what I was looking for. Bed was extra comfortable and very quiet. I only stayed 1 night but perfect little hotel to relax and sleep before my flight home. Thank you again to the hotel staff!
Stayed 1 night in Nov 2022
Response from Jerry Sanchez on 30 Nov 2022
Thank you for your opinion and your score, waiting for you back at this your home Hotel Casa JUM

8/10 Good

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Hotel Casa Jum on 14 Nov 2022
Gracias por su puntuacion , les esperamos en una proxima estadia con nosotros.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Response from Jerry Sanchez on 5 Nov 2022
Thank you for your comment, we appreciate it, and we look forward to seeing you again.