Outdoor pool, pool umbrellas

Reviews of Hodelpa Gran Almirante Hotel & Casino

3.5 out of 5
Hodelpa Gran Almirante Hotel & Casino
Ave. Salvador Estrella Sadhala, Santiago de los Caballeros, Santiago

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 926 reviews" "
Rating 8 - Good. 197 out of 926 reviews" "
Rating 6 - Okay. 53 out of 926 reviews" "
Rating 4 - Poor. 23 out of 926 reviews" "
Rating 2 - Terrible. 22 out of 926 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in May 2024
Response from Club on 27 May 2024
Greetings Mr. Luis:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see that you enjoyed your stay with us.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Yiseet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in May 2024
Response from club on 24 May 2024
Greetings Mrs. Yiseet:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilties
Stayed 4 nights in Mar 2024
Response from club on 9 May 2024
Greetings Mr. Wade:Thank you very much for your preference and feedback about your recent stay, we are glad to know that you enjoyed the facilities and service from our staff.! We hope to see you soon!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Maria D.

Business traveller, Travelled with partner
Guest Services, Front desk & Restaurant friendly personal. Also, room was very clean but little small.
Stayed 4 nights in Apr 2024
Response from club on 9 May 2024
Greetings Mrs. Maria D.:Thank you so much for your review of our hotel. We are pleased to read that you enjoyed the very clean room and service from our friendly personal. It’s something our staff takes great pride in, so we value your feedback. Kind regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Oscar, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal y atenciones. muy Buena ubicacion
Stayed 1 night in May 2024
Response from club on 9 May 2024
Estimado Sr. Oscar:Reciba nuestro agradecimiento por la agradable puntuación de 5 estrellas con que calificó su reciente visita a nuestro hotel, nos llena de orgullo leer que disfruto de nuestra ubicación y de las atenciones brindadas por parte de nuestro excelente personal. Quedamos con los brazos abiertos para recibirle es sus próximas visitas.Cordialmente, Lourdes De La RosaGerente General

10/10 Excellent

AMAURY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is flawless and the property is full of amenities
Stayed 1 night in May 2024
Response from club on 10 May 2024
Greeting Mr. Amaury :Thank you so much for your review of our hotel. We are pleased to read how your Hodelpa experience was, we felt so proud to know that you enjoyed the amenities and our flawless staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Property is great
Stayed 1 night in May 2024
Response from club on 6 May 2024
Greetings Mrs. Doris:Thank you very much for your preference and feedback about your recent stay, we are happy to know your appreciation about our service.! We hope to see you soon!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Rosa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay here. Everyone is extremely nice and helpful!
Stayed 7 nights in Mar 2024
Response from club on 4 May 2024
Greetings Mr. Rosa Margarita:Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lourdes De La RosaGeneral Manager

10/10 Excellent

DHARIANA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very peaceful clean and comfortable
Stayed 1 night in Apr 2024
Response from Club on 30 Apr 2024
Greetings Mr. Dhariana:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed the cleanness and comfortable of our hotel. It’s something our staff takes great pride in, so we value your feedback. We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from club on 19 May 2024
Dear Mr. Andrew,Please accept our gratitude for the pleasant rating of your recent visit to our hotel. We are proud to see the result of the passion we feel for service.We remain with open arms to welcome you on your next visits.Cordially,Lourdes De La RosaGeneral manager

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel to stay in while in Santiago. The restaurant has good food and drinks. Beautiful pool area
Stayed 3 nights in Apr 2024
Response from clubr on 29 Apr 2024
Greetings Mr. Hector,We are very grateful and happy to know his appreciation for his recent stay at our hotel. We are glad to know that you liked the food, drinks and pool area. It is a great joy for our staff to know that their daily efforts are reflected in the satisfaction of our guests.We hope to see you again very soonSincerely,Lourdes De La RosaGeneral manager

10/10 Excellent

Nilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire service was excellent!!! Personnel amazing!!! Thanks to each and everyone of personnel.
Stayed 3 nights in Apr 2024
Response from clubr on 29 Apr 2024
Greetings Mrs. Nilda,We are very grateful and happy to know her appreciation of her recent stay at our hotel. It is a great joy for our staff to know that their daily efforts are reflected in the satisfaction of our guests.We hope you enjoy your stay with us.Sincerely,Lourdes De La RosaGeneral manager

6/10 Okay

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Las habitaciones se sienten un poco viejas. Me asignaron una habitación que mira a una escalera.
Stayed 1 night in Apr 2024
Response from clubr on 27 Apr 2024
Apreciable Jesse:Muchas gracias por tomarse el tiempo en brindarnos un valioso comentario sobre su reciente estadía., así mismo le extendemos nuestras sinceras disculpas por no sobrepasar sus expectativas de su reciente visita. El hotel cuenta con habitaciones con vista hacia la montaña, piscina & cuidad, en sus próximas estadías será un placer asignarle la habitación con una mejor vista. El hotel cuenta con habitaciones remodeladas, nuestro objetivo es continuar con el total de las habitaciones. Nos gustaría que nos diera la oportunidad de cambiar su percepción de la última estadía con nosotros.Esperamos volver a tener el honor de servirle nuevamente muy pronto. Atentamente, Lourdes De La RosaGerente General

10/10 Excellent

Ann Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Club on 28 Apr 2024
Dear Mrs. Ann Margaret:Thank you very much for your preference and feedback about your recent stay, we are happy to know your appreciation about our staff service.! We hope to see you soon!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food
Stayed 3 nights in Apr 2024
Response from CLUB on 17 Apr 2024
Greeting Mr. Richard:Thank you very much for your preference and feedback about your recent stay, we are happy to know that you enjoyed the excellent food in our Restaurant.! We hope to see you soon!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and wonderful customer service.
Stayed 3 nights in Mar 2024
Response from club on 11 Apr 2024
Greetings Mr. Roberto:Thank you for your preference and for taking the time to share a review about your recent stay. We are delighted to know you enjoyed the cleanliness and the wonderful customer service.We look forward to your future visits. Kind Regards, Lourdes De La Rosa

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion, el servicio y calidad del Hotel es excelente, desde la atencion del staff hasta los detalles pensados en las habitaciones, en especial la atencion en el "Club Imperial". Muy satisfecho, y de seguro mi opcion de hospedaje en mi proxima estadia en Santiago de los Caballeros. Gracias por la atencion. Bendiciones
Stayed 1 night in Apr 2024
Response from club on 10 Apr 2024
Apreciable Sr. Jorge:Muchas gracias por su preferencia durante su reciente estadía y por brindarnos tan maravilloso comentario sobre su experiencia. Nos honra saber que disfrutó nuestra ubicación, los detalles en la habitaciones y en especial la atenciones brindadas por parte de nuestro personal.Quedamos con los brazos abiertos para recibirle nuevamente. Atentamente, Lourdes De La RosaGerente General

10/10 Excellent

Leyla

Stayed 1 night in Apr 2024
Response from clubr on 26 Apr 2024
Estimada Sra. Leyla,Reciba nuestro agradecimiento por la agradable valoración con la que calificó su reciente visita. Para nuestro personal es de mucha alegría saber que el esfuerzo del día a día es reflejado en la satisfacción de nuestros huéspedes.Esperamos volver a verle muy pronto.Atentamente, Lourdes De La RosaGerente General

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024
Response from clubr on 26 Apr 2024
Estimado Sr. RafaelReciba nuestro agradecimiento por la agradable valoración con que calificó su reciente visita. Para nuestro personal es de mucha alegría saber que el esfuerzo del día a día es reflejado en la satisfacción de nuestros huéspedes.Esperamos volver a verle muy pronto.Atentamente, Lourdes De La RosaGerente General

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In this time is rare to find another hotel as this one. Extremely excellent
Stayed 1 night in Mar 2024
Response from club on 1 Apr 2024
Greetings Mr. Mickey:Thank you so much for your review of our hotel. We are pleased to hear that your Hodelpa Experience was extremely excellent. It's something our staff takes great pride in, so we value your feedback. ! We hope to see you soon!Kind regardsLourdes De La RosaGeneral Manager

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I felt very safe for me and my family.
Stayed 4 nights in Mar 2024
Response from club on 29 Mar 2024
Greetings Mr. Sandy:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed the safety of our hotel. It’s something our staff takes great pride in, so we value your feedback. We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Rosalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees attention to guest jus wow! The employees of the restaurant superrrrr!!! Food exceptional.
Stayed 4 nights in Mar 2024
Response from club on 25 Mar 2024
Greeting Mrs. Rosalin:Thank you so much for your review of our hotel. We are pleased to read that you enjoyed our employee’s attentions and our exceptional food. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lourdes De La RosaGeneral Manager

10/10 Excellent

Dilia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good hotel in santiago.
Stayed 1 night in Mar 2024
Response from Club on 24 Mar 2024
Greeting Mrs. Dilia:Thank you so much for your review of our hotel, we felt happy to see your score. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La RosaGeneral Manager

8/10 Good

Deborah

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room 206 needed some updated maintenence e.g Bathroom had black mold and grout on tiles need to be fix . Door hidges rusty need to be change and also pipe fixtures and in the room one tile has a stain need to be replace. Windows for outdoor view needed to be clean.
Stayed 5 nights in Mar 2024
Response from club on 19 Mar 2024
Greeting Mrs. Deborah:Thank you very much for your preference and for taking the time to write a review about your recent stay our hotel. We sincerely apologize for the experience with the details in the room. We can assure you that we take very seriously comments like yours and we share them with all the parties involved. We do hope that you will give us a chance to have you again as a guest in the future.Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Malizoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024
Response from club on 19 Mar 2024
Apreciable Malioza:Estamos muy agradecidos y contentos de saber su apreciación de su reciente visita a nuestro hotel. Nos enorgullece saber que su experiencia fue excelente, para nuestro personal es de mucha alegría saber que el esfuerzo del día a día es reflejado en la satisfacción de nuestros huéspedes. Esperamos servirle nuevamente muy pronto.Atentamente, Lourdes De La RosaGerente General

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and made you feel at home.
Stayed 5 nights in Mar 2024
Response from club on 16 Mar 2024
Greetings Mr. David:Thank you very much for your preference and feedback about your check in, we are happy to know your appreciation about our staff service.! We hope you have a lovely stay!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Greate customer service
Stayed 2 nights in Mar 2024
Response from clubr on 15 Mar 2024
Greetings Mr. Jonathan:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted that your Hodelpa experience was nice.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

BE

Business traveller
Excellent, good hotel and special attention. Recommended.
Stayed 1 night in Mar 2024
Response from club on 14 Mar 2024
Greeting Mr. BE:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Jesse

Stayed 1 night in Mar 2024
Response from club on 1 Apr 2024
Greetings Mrs. Jesse:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Belkis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees
Stayed 1 night in Mar 2024
Response from club on 11 Mar 2024
Greeting Mrs. Belkis:Thank you so much for your review of our hotel. It is an honor to hear that your Hodelpa Experience was nice. It's something our staff takes great pride in, so we value your feedback. We hope to see you soon! Kind regardsLourdes De La RosaGeneral Manager

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Santiago!
Stayed 1 night in Mar 2024
Response from club on 11 Mar 2024
Greeting Mr. Eddy:Thank you so much for your review of our hotel. We are pleased to read your Hodelpa Experience, the best place in Santiago, we felt so proud to see the amazing score.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was comfortable
Stayed 2 nights in Mar 2024
Response from club on 10 Mar 2024
Greetings Mr. Deneak:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know that your Hodelpa experience was comfortable.We look forward to your future visits. Kind Regards, Lourdes De La Rosa General Manager

10/10 Excellent

Belkis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP benefits
Stayed 3 nights in Mar 2024
Response from CLUB on 12 Mar 2024
Greetings Mrs. Belkis:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your scores. We receive your reservation request in a standard room and we gave you the upgrade to the Executive superior room. We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Teodoro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!!
Stayed 1 night in Jan 2024
Response from club on 6 Mar 2024
Greetings Mr. Teodoro:Thank you so much for your review of our hotel. We are pleased to read that your Hodelpa Experience was excellent, we felt so proud to see the amazing score. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel I would recommend it
Stayed 1 night in Feb 2024
Response from club on 23 Feb 2024
Greetings Mrs. Connie:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay
Stayed 1 night in Feb 2024
Response from clubr on 17 Feb 2024
Greetings Mr. Jesus:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted that your Hodelpa experience was nice.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from club on 22 Mar 2024
Greetings Patrick:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

8/10 Good

Selma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from CLUB on 15 Feb 2024
Greetings Miss. Selma:Thank you so much for your review of our hotel. We felt happy to see your scores from your experience. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Paola, oak park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from club on 20 Mar 2024
Greetings Mrs. Paola:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees have excellent customer service
Stayed 2 nights in Feb 2024
Response from club on 5 Feb 2024
Greetings Mr. Jason:Thank you very much for your preference and you lovely review about your recent stay, we are delighted to know that you enjoyed our excellent customer service.! We hope to see you soon!Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from club on 1 Feb 2024
Greetings Mr. Luis:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted that your Hodelpa experience was nice.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

leidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean the staff was great
Stayed 1 night in Jan 2024
Response from club on 30 Jan 2024
Greetings Mr. Leidy:Thank you so much for your review of our hotel. We are pleased to hear you enjoyed the cleanliness and the great service from our staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lourdes De La RosaGeneral Manager

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good unless the internet and the breakfast was the same as usual nothing new
Stayed 2 nights in Jan 2024
Response from club on 23 Jan 2024
Greetings Mr. James:It is a pleasure to greet you, we hope you are very well, thank you very much for taking the time to answer the survey of your most recent stay at our hotel, it is of great value to us, as it allows us to know how your experience was. We sincerely apologies for the experience with the Wifi and the breakfast pack of varieties, we can assure you that we take very seriously comments like yours and we share them with all the parties involved. We do hope that you will give us a chance to have you again as a guest in the future. Sincerely,Lourdes De La RosaGeneral Manager

10/10 Excellent

Dalinda, Plantation

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from club on 31 Jan 2024
Greetings Mrs. Dalinda:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Joel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from clubr on 21 Jan 2024
Apreciable Sr Joel: Estamos muy agradecidos y contentos de saber su apreciación de la llegada a nuestro hotel. Para nuestro personal es de mucha alegría saber que el esfuerzo del día a día es reflejado en la satisfacción de nuestros huéspedes. Esperamos disfrute su estadía con nosotros.Atentamente, Lourdes De La Rosa Gerente General

10/10 Excellent

Delvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from club on 20 Jan 2024
Greetings Mr. Delvin:Thank you for your preference and for taking the time to evaluate your recent . We are delighted to see your lovely score.We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Clauroge

Stayed 5 nights in Jan 2024
Response from club on 31 Jan 2024
Greetings Clauroge:Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warmest regard,Lourdes De La RosaGeneral Manager

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The right place in Santiago
The room is very spacious. Bed is confortable and the shower is with good intensity. The staff is very pleasant and welcoming. The swiming pool area is nice and the food and drink is very good
Stayed 3 nights in Jan 2024
Response from club on 12 Jan 2024
Greetings Mr. Carlos:Thank you so much for your review of our hotel. We are pleased to hear you enjoyed all the amenities and the service from our welcoming and pleasant staff your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lourdes De La RosaGeneral Manager

10/10 Excellent

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff♥️
Stayed 1 night in Dec 2023
Response from club on 11 Jan 2024
Greetings Mrs. melissa:Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed the service form our amazing staff. We look forward to your future visits. Kind Regards, Lourdes De La RosaGeneral Manager

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from club on 9 Jan 2024
Greetings Mr. Stephen:Thank you so much for your review of our hotel. It is an honor to see your amazing score from your Hodelpa Experience . It's something our staff takes great pride in, so we value your feedback. We hope to see you soon!. Kind regardsLourdes De La RosaGeneral Manager