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Reviews of Centro Plaza Hodelpa

3 out of 5
Centro Plaza Hodelpa
C/ Mella No. 54 Esq. Del Sol Apdo 459, Santiago de los Caballeros, Santiago

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1009 reviews" "
Rating 8 - Good. 289 out of 1009 reviews" "
Rating 6 - Okay. 91 out of 1009 reviews" "
Rating 4 - Poor. 34 out of 1009 reviews" "
Rating 2 - Terrible. 48 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family
Liked: Staff & service, property conditions & facilities
Everyone in the hotel were very nice and friendly to us. The took very good care of us.
Stayed 3 nights in May 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was amazing❤️❤️❤️
Stayed 1 night in May 2024
Response from LR on 27 May 2024
Dear Mr. Mario, Thank you for your positive feedback. We are glad to hear that you found the staff at Centro Plaza Hodelpa amazing. We strive to provide excellent service and make our guests feel welcomed and valued. We hope to welcome you back soon for another pleasant stay.Best Regards,Lourdes de la RosaGeneral Manager

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The Service and staff were excellent. The rooms were very clean and nice. Resturant has great serivce and food.
Stayed 3 nights in May 2024
Response from LR on 27 May 2024
Dear Mrs. Peggy, Thank you for your review. We're glad to hear that you had a great experience at Centro Plaza Hodelpa. The excellent service and cleanliness of the rooms along with great food and service in the restaurant are key highlights here. Your feedback will be helpful for other travelers looking for a nice place to stay.See you soon,Lourdes de la RosaGeneral Manager

6/10 Okay

Gerard, Auburn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location. It is conveniently located near all the attractions. Staffs were friendly and helpful. What was unique about the property? The location and free parking What didn't you like? The breakfast. Not much choices.
Stayed 2 nights in Apr 2024
Response from LR on 27 May 2024
Dear Mr. Gerard,Thank you for sharing your review to our hotel Centro Plaza Hodelpa. It's great to hear you enjoyed the hotel's convenient location and friendly staff. We appreciate your feedback on the breakfast options as well. We will make sure to pass it along to the management team. If you have any further comments or questions, feel free to let us know. Safe travels!Lourdes de la RosaGeneral Manager

10/10 Excellent

yoamna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff
Stayed 3 nights in May 2024
Response from LR on 27 May 2024
Dear. Mrs. Yoamna, Thank you for your review. We're glad to hear you enjoyed the excellent service and staff at Centro Plaza Hodelpa. Our team strives to provide a friendly and welcoming experience for all our guests. Your feedback is greatly appreciated!Best Regards,Lourdes de la RosaGeneral Manager

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 1 night in May 2024
Response from LR on 27 May 2024
Dear Mr. George,Thank you for your review. We're glad to hear that you found Centro Plaza Hodelpa clean and good. Your feedback is valuable to us. We hope to welcome you back again soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early because I had an eye operation. It was no problem they got us into the room quick. And right next to the restaurant which helped me a lot.
Stayed 1 night in May 2024
Response from LR on 22 May 2024
Dear Mr. Matthew,Thank you for sharing your positive experience at Centro Plaza Hodelpa. I'm glad to hear that they were accommodating and the proximity to the restaurant was convenient for you.Best Regards,Lourdes de la RosaGeneral Manager

6/10 Okay

Joel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I was very disappointed in the cleanliness of the first room I was checked into. After being shown multiple different rooms I was offered the option to upgrade on my 2nd and 3rd night. I was told by “Ana” that I would be refunded by Expedia for those two nights and I would pay with my credit card for the upgraded room. Here I am a week later and Expedia informed me I have no pending refunds. The staff was nice especially the lobby attendants. Service in the restaurant was good too. Now to figure out the 2 night refund that Ana assured me would be completed.
Stayed 3 nights in May 2024
Response from LR on 15 May 2024
Dear Mr. Joel,Thank you for sharing your experience at Centro Plaza Hodelpa. We are glad to know that you found the staff friendly and that you enjoyed the service in the restaurant. Please, request to Expedia again for a refund for 2 nights because the hotel only charged for one night. We appreciate that your comments help us improve our services.We hope the situation is clarified and Expedia will refund your money.Regards,Lourdes de la RosaGeneral Manager

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed there many times. Love the view from the restaurant
Stayed 1 night in May 2024
Response from LR on 15 May 2024
Dear Mr. John, Thank you for sharing your positive review of Centro Plaza Hodelpa. We're glad to hear that you love the view from the restaurant. We hope you continue to enjoy your stays there!See you soon,Lourdes de la RosaGeneral Manager

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from LR on 6 May 2024
Distinguido Sr. Javier,Muchas gracias por expresar su experiencia en nuestro hotel Centro Plaza Hodelpa.Le esperamos pronto,Lourdes de la RosaGerente General

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above
Stayed 4 nights in Apr 2024
Response from LR on 30 Apr 2024
Thank you for your review, Mr. Jerome. We are glad to hear that you enjoyed your stay at Centro Plaza Hodelpa. We appreciate your feedback and hope to welcome you back again soon.Lourdes de la RosaGenerar Manager

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the above is a great location
Stayed 1 night in Apr 2024
Response from LR on 30 Apr 2024
Thank you for your feedback, Mr. Jerome! We are glad to hear that you found Centro Plaza Hodelpa to be in a great location. Your satisfaction is our priority. We hope to welcome you back soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

Escolatica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. This hotel is beautiful. Great location by the monument and eatery places. Staff were so pleasant. Breakfast was delicious, different varieties. Can't wait to go back.
Stayed 1 night in Apr 2024
Response from LR on 30 Apr 2024
Dear Mr./Mrs. Escolatica, Thank you for sharing your positive feedback about your stay at Centro Plaza Hodelpa. We are thrilled to hear that you found the property beautiful, enjoyed the great location, and delicious breakfast. The staff's friendliness must have added a special touch to your experience. We look forward to welcoming you back to the hotel.Lourdes de la RosaGeneral Manager

8/10 Good

Carlos, Miramar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no tiene ventanas antirruido y el hotel queda al lado de una calle muy transitada
Stayed 2 nights in Apr 2024
Response from LR on 30 Apr 2024
Estimado Sr. Carlos, Lamentamos saber que su experiencia en el Hotel Centro Plaza Hodelpa se vio afectada por el ruido de la calle. Agradecemos sus comentarios. ¡Esperamos verle de nuevo pronto!Lourdes de la RosaGerente General

10/10 Excellent

Samuel, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from LR on 26 Apr 2024
Thank you for your review, Mr. Samuel! We are glad to hear that you found Centro Plaza Hodelpa to be a nice place. We hope to welcome you back soon.Lourdes de la RosaGeneral Manager

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from LR on 19 Apr 2024
Distinguido Sr. Michael,Muchas gracias por tomarse el tiempo para comentar sobre su experiencia en nuestro hotel Centro Plaza Hodelpa.Le esperamos pronto, Lourdes de la RosaGerente General

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not hot water, only a little warm the drain of the shower not working well, so the shower floods when use
Stayed 2 nights in Apr 2024
Response from LR on 15 Apr 2024
Thank you for sharing your feedback, Mr. Daniel. We apologize for the inconvenience with the water temperature and shower drain at Centro Plaza Hodelpa. Your comments will be forwarded to the maintenance team for immediate attention. We appreciate your understanding.Lourdes de la RosaGeneral Manager

10/10 Excellent

Kenneth, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Santiago. Its staff is amazing. They treat you like their part of your family! The breakfast is included and is well above average. It also has a manned parking lot for your vehicles safety included with your stay. I highly recommend the Hodelpa Centro Plaza Hotel!
Stayed 1 night in Feb 2024
Response from LR on 15 Apr 2024
Dear Mr. Kenneth, Thank you for sharing your positive review of the Centro Plaza Hodelpa Hotel in Santiago! It's great to hear that you had such a wonderful experience. The hotel staff, breakfast, and parking facility all sound excellent. I'm glad you felt welcomed and at home during your stay. Your recommendation is much appreciated. Enjoy your future visits to the Hodelpa Centro Plaza Hotel!Lourdes de la RosaGeneral Manager

10/10 Excellent

Rochelle, Provideciales

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the staff was great
Stayed 1 night in Apr 2024
Response from LR on 15 Apr 2024
Thank you for your review, Mrs. Rochelle. We're glad to hear that you found the location convenient and the staff great at Centro Plaza Hodelpa. If you have any other feedback or need assistance, feel free to reach out.Lourdes de la RosaGeneral Manager

10/10 Excellent

Lisbet, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from LR on 10 Apr 2024
Dear Mrs. Lisbet,Thank you for your feedback on Centro Plaza Hodelpa. We're glad to hear that you had an excellent experience at the hotel. We strive to provide friendly service to all our guests. We hope to welcome you back again soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

JULISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and EXCELLENT service.
Stayed 1 night in Apr 2024
Response from LR on 8 Apr 2024
Dear Mrs. Julissa,Thank you for your review of Centro Plaza Hodelpa. We are thrilled to hear that you enjoyed the great location and excellent service during your stay. We hope to welcome you back soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

Hideyoshi, Medley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LR on 8 Apr 2024
Dear Mr./Mrs. Hideyoshii,Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. Best regards, Lourdes de la RosaGeneral Manager

10/10 Excellent

Kareem

Stayed 4 nights in Mar 2024
Response from LR on 24 Apr 2024
Distinguida Sra. Kareen,Muchas gracias por tomarse el tiempo para retroalimentarnos sobre su reciente estadía en nuestro hotel Centro Plaza Hodelpa.Le esperamos pronto,Lourdes de la RosaGerente General

10/10 Excellent

Fritz e

Liked: Staff & service, amenities, property conditions & facilities
The place is clean.
Stayed 1 night in Mar 2024
Response from LR on 1 Apr 2024
Dear Mr. Fritz,Thank you for your review, We're glad to hear that you found Centro Plaza Hodelpa to be clean. We strive to provide a comfortable and clean environment for all our guests. We hope to welcome you back again soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, state of the art customer service, definitely recommend this hotel.
Stayed 4 nights in Mar 2024
Response from LR on 28 Mar 2024
Dear Mr. Rafael,Thank you for sharing your positive review of Centro Plaza Hodelpa. We are delighted that you had a great experience and enjoyed the state-of-the-art customer service. Your recommendation means a lot to us. We look forward to welcoming you back soon! Lourdes de la RosaGeneral Manager

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Mar 2024
Response from LR on 26 Mar 2024
Dear Mr. Luis,Thank you for your review. We're glad to hear that you found the service at Centro Plaza Hodelpa to be friendly. We strive to provide excellent and welcoming service to all our guests. Looking forward to welcoming you back soon!Lourdes de la RosaGeneral Manager

10/10 Excellent

Cesar

Stayed 1 night in Mar 2024
Response from LR on 15 Apr 2024
Distinguido Sr. Cesar, Muchas gracias por su preferencia y comentarios sobre su estadía en nuestro hotel Centro Plaza Hodelpa.Le esperamos pronto,Lourdes de la RosaGerente General

10/10 Excellent

Nelson, Elmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in/out or the city. Staff is very friendly. Breakfast was very tasty.
Stayed 1 night in Mar 2024
Response from LR on 25 Mar 2024
Dear Mr. Nelson, Thank you for your review at Centro Plaza Hodelpa. We are glad to hear that you found the staff friendly and enjoyed the tasty breakfast. Your feedback will be shared with the team.See you soon,Lourdes de la RosaGeneral Manager

10/10 Excellent

Jose, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at Centro Plaza was overall pleasant, despite a few drawbacks. The staff, particularly the bellboy Juan, provided exceptional service, making me feel welcomed from the moment I arrived. While the hotel's location on a bustling street contributed to constant external noise, Juan and the rest of the staff ensured that any inconvenience was minimized through their attentiveness and professionalism. Although the room's soundproofing could be improved to mitigate street noise, Juan's friendly demeanor and helpfulness more than made up for this minor inconvenience. Despite occasional disruptions from street noise and Wi-Fi issues, the hotel's attractive rates and Juan's outstanding service make it a viable option for travelers seeking a comfortable stay in the heart of the city.
Stayed 1 night in Mar 2024
Response from LR on 25 Mar 2024
Dear Mr. Thormann,Thank you very much for taking the time to comment about your stay at our Centro Plaza Hodelpa hotel. We fully appreciate that you write to us, because your comments allow us to know your experience and help us to be better every day. We are glad to know that your stay was pleasant and that you felt comfortable with the service of our staff, especially that received from Mr. Juan Polanco to whom we will extend our congratulations, as well as with our location in the historic center and the commercial district. from the city of Santiago and attractive rates.We are very sorry about the street noise situation, since as you mentioned it is a very busy area, we have also notified our technology department for improvements to our internet service.We hope to see you soon and it will always be a pleasure to offer you our best attention.Best Regards,Lourdes de la RosaGeneral manager

10/10 Excellent

junior

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from LR on 1 Apr 2024
Dear Mr. Junior, Thank you very much to prefer our Centro Plaza Hodelpa hotel in the heart of Santiago city. We fully appreciate your writing to us, because your comments let us know about your experience and help us to be better every day. We are glad to know that you felt good in our facilities.See you soon, Lourdes de la RosaGeneral manager

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio muy cómodo, el personal excelente las atenciones de primera, me fui caminando y había todo lo que pudiera desear !!
Stayed 2 nights in Mar 2024
Response from Lourdes de La Rosa on 19 Mar 2024
Distinguida Sra. Ana,Reciba un cordial saludo desde Centro Plaza Hodelpa. Nos alegra se haya sentido a gusto con la limpieza de la habitacion, el personal y excelentes atenciones. Le esperamos pronto.Lourdes de La RosaGerente General

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, very attentive and hospitable. Kudos to the breakfast staff, parking and bellhop.
Stayed 3 nights in Mar 2024
Response from Lourdes de La Rosa on 14 Mar 2024
Dear Mr. Franjlyn, Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know you felt great with the staff, parking and our breakfast. See you soon.Best regards, Lourdes de la RosaGeneral Manager

8/10 Good

Navila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Centro Plaza Hodelpa. The hospitality was great, rooms were accommodating as can be. Pros: great ac, bed felt comfortable, complimentary coffee in room, breakfast as well and upon arrival you enjoy a free drink from a selective few. You are walking distance from a few common food areas; kfc/pizza hot/ McDonalds/ Helado Bon to name a few. Lots of people during the day time, after 6-7pm it starts to die down which is not too bad. Con: they do lock the fridge if you’re not going to drink any of the beverages (have to ask to unlock the fridge if you need to refrigerate anything). -I thought this location had a pool because I had seen a review about it but it doesn’t not Hodelpa has a lot of other hotel chains. It has a gym. -It does have one restaurant inside which serves breakfast, lunch and dinner but you are walking distance from other places to eat. -would’ve loved a deck view, balcony room (not all have) Overall is a convenient stay, food was good, hospitality was great can’t complain, I would’ve stay again if need be.
Stayed 2 nights in Mar 2024
Response from Lourdes de La Rosa on 12 Mar 2024
Dear Mr./ Mrs. Navila, Thank you for posting your comment about the Centro Plaza Hodelpa Hotel.We are very happy that always have a pleasure stay with us and is great to know you felt excellent with the friendly staff, location and the parking lot.See you Soon,Lourdes de La RosaGeneral Manager

10/10 Excellent

Rodrigo

Business traveller
Liked: Amenities
Decente ubicación por temas de negocio.
Stayed 1 night in Mar 2024
Response from Lourdes de La Rosa on 8 Mar 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Lourdes de La Rosa on 8 Mar 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Carlos, Miramar

Liked: Cleanliness, staff & service
Staff is súper. Hotel need to be refurbished.
Stayed 1 night in Mar 2024
Response from Lourdes de La Rosa on 6 Mar 2024
Dear Mr. Carlos, Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know you felt great with the staff. We are working on remodeling our rooms to continue providing better service. See you soon.Best regards, Lourdes de la RosaGeneral Manager

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not my first time at the hotel but, this time was exceptional, they above and beyond to make my stay a good experience.
Stayed 1 night in Mar 2024
Response from Lourdes de La Rosa on 4 Mar 2024
Dear Mr. Victor, Thank you very much for your preference and comments about your stay at Centro Plaza Hodelpa. We are glad to know that you felt great about our hospitality and excellent customer service. Best regards, Lourdes de la Rosa General Manager

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's in the heart of the city.
Stayed 1 night in Dec 2023
Response from Lourdes de La Rosa on 28 Feb 2024
Dear Mr.Jerome, Thank you very much for your preference and comments about your stay at Centro Plaza Hodelpa. We are glad to know that you felt great about our hospitality and excellent customer service. Best regards, Lourdes de la Rosa General Manager

10/10 Excellent

Petronila, Bradenton

Liked: Staff & service, amenities, property conditions & facilities
Great hospitality. Great customer service. Everyone was friendly and helpful.
Stayed 1 night in Feb 2024
Response from LR on 22 Feb 2024
Dear Mrs. Petronila,Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know your felt great with our hospitality and excellent customer service.Best regards, Lourdes de la RosaGeneral Manager

10/10 Excellent

Silke

Liked: Cleanliness, staff & service
Always a pleasure to stay at this hotel. Staff is very friendly and assists with whatever is needed. Location is perfect and the parking lot is a big plus
Stayed 4 nights in Feb 2024
Response from LR on 19 Feb 2024
Dear Mr./ Mrs. Silke, Thank you for posting your comment about the Centro Plaza Hodelpa Hotel.We are very happy that always have a pleasure stay with us and is great to know you felt excellent with the friendly staff, location and the parking lot.See you Soon,Lourdes de La RosaGeneral Manager

10/10 Excellent

Jessy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service always wonderful. Breakfast always great. The only thing that we didn't like was the renovation that was going on. We were placed in a room where we couldn't even breath because of the smoke/dust/paint. We asked to be changed to another room and they changed floors but another renovation was going on. So each time when we came out of the room there was so much dust it was hard to breath. The room is always very clean, door men are always wonderful but I do think they should close the floors that are being renovated. The General Manager should of thought about this better. We come to stay every single year but next year if it's like that again, we will have to find another place.
Stayed 4 nights in Feb 2024
Response from LR on 19 Feb 2024
Dear Mr./Mrs. Jessy, Thank you for choosing Hodelpa Centro Plaza for your stay in the city of Santiago. We appreciate the time you took to write your detailed comment on our hotel. We're glad to know the service, breakfast and the cleaness was always wonderfulyou and very sorry for the inconvenience you have in this stay and hope to have you back again to offer a better experience, please do not hesitate to contact us directly.Best wishes.Lourdes de la RosaGeneral Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel new or newly reconditioned, in the center, very near or in the old town. There are some parts of the old town that are more than a bit sketchy at night but during the day there was no concern. I have to say the distinguishing feature of this hotel is the friendly, dedicated, and extremely helpful staff. The service is, well, if there is a higher rating than excellent they would deserve it. We stayed here one night for my wife's birthday, and the staff was incredible in making the day an exceptional one for her.
Stayed 1 night in Feb 2024
Response from LR on 14 Feb 2024
Dear Mr. Ronald,Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know your felt nice in our facilities, in special with the newly reconditioned, ourlocation in down town Santiago city, friendly, dedicated and helpful staff. Is good to know your wife feld an exceptional birthday.Best regards,Lourdes de la RosaGeneral Manager

10/10 Excellent

Ronald Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from LR on 13 Feb 2024
Distinguido Sr. Ronald, Muchas gracias por su preferencia de nuestro hotel Centro Plaza Hodelpa. Le esperamos pronto,Lourdes de la RosaGerente General

10/10 Excellent

Mauricio A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from LR on 10 Feb 2024
Distinguido Sr. Mauricio, Muchas gracias por su preferencia de nuestro hotel Centro Plaza Hodelpa. Le esperamos pronto, Lourdes de la RosaGerente General

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from LR on 9 Feb 2024
Distinguido Sr. Carlos, Muchas gracias por su preferencia de nuestro hotel Centro Plaza Hodelpa. Le esperamos pronto, Lourdes de la RosaGerente General

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very accommodating and very friendly.
Stayed 3 nights in Feb 2024
Response from LR on 9 Feb 2024
Dear Mr. Aaron, Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know your felt great with the staff accommodating and very friendly. See you soon. Best regards, Lourdes de la RosaGeneral Manager

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from LR on 6 Feb 2024
Distinguido Sr. Edgar, Muchas gracias por su preferencia de nuestro hotel Centro Plaza Hodelpa. Le esperamos pronto. Lourdes de la Rosa Gerente General

8/10 Good

Pedro

Liked: Staff & service, amenities
The hospitality was great. It was a bit noisy; due to construction in units.
Stayed 3 nights in Feb 2024
Response from LR on 6 Feb 2024
Dear Mr. Pedro, Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know your felt good in our facilities and sincerely apologize for the inconveniences you encountered while staying with us. We can assure you that we take very seriously comments like yours and we share them with all the parties involved. We do hope that you will give us a chance to have you again as a guest in the future. Best regards, Lourdes de la RosaGeneral Manager

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great second time I stay here
Stayed 1 night in Jan 2024
Response from LR on 3 Feb 2024
Dear Mr. Santiago, Thank you very much for your preference and feedback about your stay at Centro Plaza Hodelpa. We are happy to know your felt great in our facilities.Best regards, Lourdes de la RosaGeneral Manager

8/10 Good

stewart

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from LR on 31 Jan 2024
Distinguido Sr. Stewart,Muchas gracias por su preferencia y comentario sobre nuestro hotel Centro Plaza Hodelpa.Le esperamos pronto,Lourdes de la RosaGerente General