Santa Inés Hotels, Cuautla

"Bed was very hard and uncomfortable so were the pillows room was small "

"Gran lugar, buen hotel. Una lástima que esté lleno de moscas. El staff sabe que tiene un problema grave de moscas en su restaurante y por años, no han hecho nada"

"Breakfast wonderful! Japanese restaurant excellent! After check in service was wonderful! "

"“We understand your concerns but we have work to do” is what we were told when we noticed and heard that the roof above our room was being renovated. The banging was so hard, stuff were falling off the surfaces in the rooms. Then he followed up that “the construction is only from 10 am until 6 pm!” After many hours of waiting, we were moved to another room"

"The place is beautiful. Service can improve a lot in speed and quality. The people working at the hotel are very nice, but they are clearly short on staff and that has an impact in the speed it takes to get served on food and drinks. Contemplating that this a hotel that has no nearby restaurants, and they expect to purchase everything from them, this is an area they need to improve a lot to make it worth it to return. "

"Love the quietness and cleaness of the rooms. The food at the restaurant inside the hotel, cheap and delicious. They accept credit cards. "

"En las todos todo se ve muy bonito. Pero la realidad es que las camas están horribles y son muy duras. Así mismo las almohadas de la peor calidad en el mercado. Las sábanas también. Las cortinas no funcionan pues entra toda la luz y hay un gallinero abajo que entra tod el ruido. La peor esperiencia jamás vivida ! No vayan ! "

"Solo que el Internet es Pésimo. Y para algunos trabajos que había que mandar a mi oficina tardaba bastante tiempo. Pos favor soluciones ese aspecto. "

"Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower."