Santa Genoveva Hotels, Goiania

"Orbitz said that parking is included but it is not. Room is with no soap and you need to buy it. "

"Clean room …. Delicioso breakfast "

"This hotel had good reviews but the truth is, good service depends on what people are used to, but this was not good service. The room wasn’t properly cleaned; I had to move the bed side table to find a plug (that was broken) and I found dirt and an old business card under it. There’s no shampoo and no hair dryer in the room. You must fill out a paper, sign it, and leave an ID at reception to borrow one. The kitchen, visible from certain angles, didn’t look clean. At breakfast, dishes were dirty, the coffee pot grimy, and the eggs watery. The reception staff didn’t make an effort to be polite, no smile, no thank you, not even when I checked out. "

"Great staff, good location."

"Muito bom "

"Very clean and comfortable "

"Super! Staff, clean room, parking."

"Clean room air conditioning worked"

"The property needs to add an additional food choice. I went to lobby restaurant two times and both times the restaurant was unable to accomodate my food selection. Also, restaurant selection near the hotel is very poor. There is nothing good close to the hotel. My hotel room floor was filthy when I first walked into the room. I had to clear the entire floor myself with a towel. There was so much hair on the floor from previous guests. Also, my room was originally on the 18th floor, but I had to move to the 7th floor. there was construction noise happening above the 18th floor that was unacceptable. The construction was continuing past 8pm. This is UNACCEPTABLE. All the staff at the hotel was very professional. I do not know if I will stay here again. "