Lobby sitting area

Reviews of Cities Of Gold Casino

3 out of 5
Cities Of Gold Casino
10-A Cities of Gold Road, Santa Fe, NM

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1014 reviews" "
Rating 8 - Good. 310 out of 1014 reviews" "
Rating 6 - Okay. 167 out of 1014 reviews" "
Rating 4 - Poor. 92 out of 1014 reviews" "
Rating 2 - Terrible. 71 out of 1014 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alfred

Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk clerk.
Stayed 1 night in May 2024

6/10 Okay

Jason

Liked: Cleanliness
good value for the stay
Stayed 2 nights in May 2024

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly. Everything is very clean. It's a little dated but not in a bad way. I would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet and friendly
Stayed 4 nights in May 2024

10/10 Excellent

John

It was great.
Stayed 1 night in May 2024

6/10 Okay

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Dylan

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Yasmine

Stayed 1 night in May 2024

4/10 Poor

Rick

Stayed 3 nights in Apr 2024

2/10 Terrible

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv didn’t work, phone didn’t work, staff didn’t answer phone when called with my cell phone, I had to get dressed and walk to the front desk, bathroom door didn’t close, no stopper in sink. Had to change rooms after everything was unpacked. Beds not comfortable.
Stayed 1 night in May 2024

4/10 Poor

Cliff

Disliked: Cleanliness
The room had been cleaned but it needed to be sprayed for insects. There were cockroaches in the room
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Heater was very noisy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Roy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To many druggies
Stayed 2 nights in Apr 2024

8/10 Good

Lee

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino was short walking distance
Stayed 1 night in Apr 2024

6/10 Okay

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just plain accommodations. With exception of soap and shampoo, no other amenities like coffee maker.
Stayed 1 night in Apr 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Cliff

Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Stayed 1 night in Apr 2024

10/10 Excellent

Nyibol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the affordability of this place.
Stayed 1 night in Mar 2024

2/10 Terrible

Sonya

Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Rascal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great setting! Fountains and low lighting was a plus! Room was exceptional and quiet cant complain!
Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Danny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person you checked me in was very personable and efficient however when I sign the paperwork I noticed that the room rate for the night we were there was $58 buy a bill ended up from Expedia with 91 something and then included a double charge for the trip insurance the motel was great the Expedia thing I'm kind of disappointed in
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole, Farmington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, small and close to 3 other casinos. Only thing that would greatly be appreciated, is to have the casinos stay open later than 11. Other than that, the hotel was nice and clean. The little water fall on the rocks was nice. Made the whole hotel smell like rain.
Stayed 2 nights in Mar 2024

6/10 Okay

Epesata

Stayed 1 night in Mar 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
It has plenty of parking and easy access to the parking area
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nyibol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new
Stayed 1 night in Mar 2024

4/10 Poor

LEVI

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was in dire need of renovation. Needs new furnishing and fridge. The heater/fan/AC unit is very noisy. Also, I would recommend a 2nd floor room. The first floor has high traffic noise, especially when there’s a diesel truck parked by your window. The window blind does not completely cover the window so anybody can peep in if they wanted. Be careful with the shower. It can become scalding hot. I was only here to sleep and shower so I cannot comment on anything else. Price is somewhat reasonable, but value is debatable.
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent syay
Stayed 1 night in Mar 2024

8/10 Good

Vernon J

Liked: Staff & service
Disliked: Amenities
This properly is aging. They offer few amenities. Only coffee in the morning. Basically comfortable, but it has seen better days. The staff do very well, are helpful and prompt.
Stayed 3 nights in Mar 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good. Check in was quick and easy. Cute common space between buildings. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Quintez

Stayed 1 night in Mar 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Chris

Travelled with family
Disliked: Amenities, property conditions & facilities
This property needs a complete remodel. The Chinese food was good
Stayed 2 nights in Mar 2024

10/10 Excellent

Alonzo

Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
tkd
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2024

6/10 Okay

Serena

Stayed 1 night in Mar 2024

2/10 Terrible

Wendolyne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the rooms did not have windows, and the other had a cat in it. The environment felt unsaved, so one of the guests left in the middle of the night and booked into another hotel.
Stayed 1 night in Feb 2024