SureStay Hotel by Best Western Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Where to?

Dates

November 2025

4

December 2025

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas

Near Monterey Bay, SureStay Hotel by Best Western Santa Cruz provides the perfect blend of comfort and convenience. Unwind in the seasonal outdoor pool, stay connected with free in-room WiFi, or grab a snack from the vending machine - previous guests rave about the helpful staff.

Popular amenities

Pool
Breakfast included
24/7 front desk
Parking included
Housekeeping
Air conditioning

includes taxes & fees

11 Nov - 12 Nov

Room options

Check availability for these dates

Tonight

Nov 4 - Nov 5

Tomorrow

Nov 5 - Nov 6

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Blackout curtains

Shower/bath combination

Private bathroom

Hairdryer

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Blackout curtains

Shower/bath combination

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Blackout curtains

Shower/bath combination

Private bathroom

Hairdryer

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

LCD TV

Blackout curtains

Shower/bath combination

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Microwave

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Microwave

Sleeps 4
2 Double Beds

About the area

516 Water St, Santa Cruz, CA, 95060

What's nearby

Ocean Street - 2 min walk - 0.2 km
Pacific Avenue - 10 min walk - 0.9 km
Santa Cruz Beach Boardwalk - 3 min drive - 1.8 km
Santa Cruz Wharf - 4 min drive - 2.6 km
Mystery Spot - 7 min drive - 6.2 km

Getting around

Watsonville, CA (WVI-Watsonville Municipal) - 23 min drive

Restaurants

‪McDonald's - ‬7 min walk
‪Starbucks - ‬2 min walk
‪Taqueria Los Pericos - ‬7 min walk
‪Jack in the Box - ‬4 min walk
‪四姐 Special Noodle - ‬10 min walk

About this property

SureStay Hotel by Best Western Santa Cruz

Hotel near Santa Cruz Beach Boardwalk

SureStay Hotel by Best Western Santa Cruz provides free continental breakfast and more. Guests can connect to free in-room WiFi.

Other perks at this hotel include:

A seasonal outdoor pool, along with pool umbrellas
Free self-parking
Express check-out, a TV in reception and a vending machine
Smoke-free property and a 24-hour front desk
Guest reviews give top marks for the helpful staff

Room features

All 50 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.

More amenities include:

Recycling and LED light bulbs
Bathrooms with free toiletries and hairdryers
40-inch LCD TVs with premium channels
Mini fridges, microwaves and free infant beds

Similar properties

Pool
Breakfast included
Free WiFi
Air conditioning

includes taxes & fees

30 Nov - 1 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

Outdoor pool
TV in common areas

Family friendly

In-room cot
In-room microwave
Mini-fridge
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Outdoors

Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

More

2 buildings
2 floors
At least 80% lighting from LEDs
Local culture and ecosystem education
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

40-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

More

Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts

The seasonal pool will be open from March to October

Pool access available from 9 AM to 9:00 PM

Property is also known as

Ramada Limited Hotel Santa Cruz

Ramada Limited Santa Cruz

Ramada Santa Cruz

Santa Cruz Ramada

Ramada Limited Santa Cruz Water Street Hotel Santa Cruz

Ramada Limited Santa Cruz Hotel

Ramada Limited Santa Cruz

Surestay By Best Santa Cruz

SureStay Hotel by Best Western Santa Cruz Hotel

SureStay Hotel by Best Western Santa Cruz Santa Cruz

SureStay Hotel by Best Western Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does SureStay Hotel by Best Western Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 9:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Santa Cruz?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Santa Cruz on 11 Nov 2025 start from NZ$162.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Santa Cruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Santa Cruz?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Santa Cruz?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Santa Cruz located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 10 minutes.

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SureStay Hotel by Best Western Santa Cruz Reviews

6.4

6.6

Cleanliness

7.0

Location

7.2

Staff & service

7.0

Eco-friendliness

6.2

Property conditions & facilities

10/10 Excellent

Robert

2 Nov 2025

Liked: Cleanliness, property conditions & facilities

Staff was excellent, room was clean and location was great.

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

3 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great value and strong ac, easy parking and breakfast.

Stayed 4 nights in Aug 2025

10/10 Excellent

Steven

1 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, comfy bed, the same cable system I have at home easy to use.

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was so comfortable! The size is perfect! The bed was so comfortable!

Stayed 1 night in Sep 2025

8/10 Good

Maribel

13 Jul 2025

Liked: Cleanliness, staff & service, amenities

Easy parking and Easy check-in and clean room.

Stayed 1 night in Jul 2025

10/10 Excellent

Ed

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay! Staff very friendly.

Stayed 1 night in Feb 2025

10/10 Excellent

Juanita

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quick check in.

Stayed 1 night in Jul 2025

8/10 Good

Jack

16 Jun 2025

Liked: Cleanliness, staff & service

The management was absolutely great! Friendly, curious & very helpful. Top notch. Best part of our experience.

Stayed 4 nights in Jun 2025

8/10 Good

Ignacio

14 Jul 2025

Rooms little smaller

Stayed 4 nights in Jul 2025

8/10 Good

Ryan

27 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would stay here again.

Stayed 1 night in Apr 2023

8/10 Good

Robert

22 Jun 2025

Liked: Property conditions & facilities

Staff helped me get into room when needed , didn’t like how towels was unavailable after hours

Stayed 2 nights in Jun 2025

4/10 Poor

JOEL

29 May 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Room was very barebones with the minimum needed to stay. No extras at all. Furniture and bed were not in great shape.

Stayed 3 nights in May 2025

4/10 Poor

Brianna

31 May 2025

Rude staff, room not equipped and terrible cleaning

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed 3 nights in Jul 2024

10/10 Excellent

Hilda

8 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is our second time staying there. Laura is awesome and goes above and beyond to make you happy!

Stayed 3 nights in Feb 2024

10/10 Excellent

Veronica

17 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

On-site Manager was really great and attentive to all needs she made my birthday weekend very special will definitely be returning she’s Gem😍

Stayed 2 nights in Jul 2023

10/10 Excellent

Cheryl

5 Apr 2023

Liked: Cleanliness, staff & service, amenities

The manager, Laura, was very kind and accommodating.

Stayed 1 night in Apr 2023

10/10 Excellent

Mitzi

10 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Laura is superb. She was very accommodating and attentive of our needs. The room is nice and clean! Breakfast was good!

Stayed 1 night in Sep 2022

6/10 Okay

Scott

30 Jun 2025

Disliked: Cleanliness

This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.

Stayed 2 nights in Jun 2025

8/10 Good

Stephanie

28 Jul 2022

Liked: Staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Jul 2022

2/10 Terrible

Joel

25 Aug 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Its a pig with lipstick. You can not cover up was used to be a bad hotel.

Stayed 1 night in Aug 2022

2/10 Terrible

Ciera

22 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Spent Easter weekend with my kids in Santa Cruz to check out the boardwalk. Checked in on Friday night, checking in was simple. Got to the room, the sheets and pillow covers were stained or wasn't changed. There was a hair ball on the desk! DISGUSTING!! like someone cleaned out their brush and left it there, shows they didn’t clean the room! obviously. we asked for extra towels and the front desk, or owner was complaining that we wanted extra towels. (just one man there all day and night, i assume he is the owner) pictures online looked nicer than in person, i’m not surprised! also parking sucks! but the location is

Stayed 2 nights in Apr 2025

8/10 Good

Yoshikazu

8 Oct 2024

The guy at the front desk when I checked in was not professional. He treated me as if I was one of his friends or something. Was he an exchanged student st the school in Santa Cruz? If not the cooperate needs to educate the franchise owner.

Stayed 1 night in Oct 2024

8/10 Good

Karina

18 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and staff was super nice. I did request extra towels and they never came by. I kind of forgave them because they brought waffles to my room the night I checked in. Breakfast is just ok, nothing out of the ordinary but room was cleaned and recently remodeled so I appreciate that. Would have liked one more pillow or better quality pillows on each bed. Overall good experience.

Stayed 2 nights in Jul 2022