Front of property

Reviews of Lemon Tree Inn

3.5 out of 5
Lemon Tree Inn
2819 State Street, Santa Barbara, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 98 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly
Stayed 1 night in Mar 2024

8/10 Good

melania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet wirh beautiful courtyard. However no breakfast and microwave in rooms
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica, Oxnard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here many times before but I think this was our last booking with them. Front desk staff was friendly and checked us in quick. The room however was awful. Mold on the wall in the closet which is the back of the shower and on the wall next to the shower. Tile in the shower didn’t look like it was properly grouted and caulked so I’m sure there’s more mold going on under that tile too. My asthma was quite irritated during our two nights. The shower pressure was a joke, it was barely trickling out inches from the wall and it was either too hot or luke warm. The hairdryer almost caught fire the first night. There was also a piece of a metal plug broken off in that outlet. When I called the front desk, they offered to send a new hairdryer, but didn’t even attempt to offer me a new room about the mold. Clearly they don’t care about their guests health. There’s also paint peeling off of the building, it’s in need of maintenance! The only good thing about this property was the Crocodile Bar, it was actually good food.
Stayed 2 nights in Mar 2024

2/10 Terrible

Fred

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived to find that the Elevator did not work and we had to carry all of our luggage to our second floor room. The room was dingy the bed and bedding were worn and unappealing. The Tub in in bathroom had Black mold around the sides and was cracked and rusted. Ther was still a bar of soap in the tub from the last occupant. The Bathroom floor was dirty. The following day the coffee service in the room was not refreshed nor was the Bat Mat replaced. Though the property was supposed to be non-smoking our room was constantly reeking of smoke from the next room. For a room that was almost $300.00 a night, it was a disgrace.
Stayed 2 nights in Mar 2024
Response from Lemon Tree Inn - Santa Barbara on 24 Mar 2024
We regret such a negative reaction from any stay at our Inn. Our staff is always happy to address any issues 24/7. We were unable to find a stated almost 300 rate during your stay, regardless we are sorry things did not go well during your time with us.The Lemon Tree Inn has 96 well appointed guest rooms, most with Private Balcony or Lanai facing our Tropical Courtyard with Large Heated Swimming Pool, Sundeck and Tiki Bar. Guests also enjoy our famous Crocodile Restaurant and Bar for convenient on-site Dining.

6/10 Okay

Alessia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed with the hotel room, old and not very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a large pool and its heated. The rooms were large. Lots of trees to hide the property from street view. Coffee and convenience sstore close by. Definitely stay here again.

8/10 Good

Marna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect for the price.
Stayed 1 night in Mar 2024

8/10 Good

Yaritxa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with group
Liked: Staff & service
The State St is very deceiving. Not near town at all. Very old & tired motel
Stayed 3 nights in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
The Lemon Tree is located at the Center of Paradise and is a wonderful place to stay. Our friendly staff welcomes you to enjoy our Crocodile Restaurant and Bar and our 96 well appointed guest rooms. Most rooms have a private balcony or lanai facing our lush Tropical Courtyard with Large Heated Swimming Pool, SunDeck and Tiki Bar.

4/10 Poor

Gilbert, Templeton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated and extremely noisy mechanical roof equipment, I would not visit or stay there again.
Stayed 1 night in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
We are sorry for your impression of our Inn. Our staff is happy to address any concerns with our facilities. We are curious about rooftop equipment noise since our only rooftop mechanical is above our Restaurant.

4/10 Poor

Timothy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Certain areas look nice on the property. Certain areas dont. Our room looked pretty bad which lowered our over all experience scuff marks all over the walls hand prints on walls plaster hole patching in bathroom. Guys its simple to spot paint.
Stayed 2 nights in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
Thank you for your review. We regret any disappointment with our Inn during your recent stay, our staff takes all feed back seriously.We look forward to making your next stay a more pleasurable experience.

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I loved our first floor patio room looking out onto the courtyard full of trees and pool. However, the bed cover and rug were a bit too shabby and worn out for it to feel luxurious. Staff were very helpful and friendly. Restaurant served very tasty food.
Stayed 1 night in Feb 2024
Response from Lemon Tree Inn on 3 Mar 2024
Gloria, thank you for mentioning us. We regret you did not like out current bedding and throw rug setup, we are always making updates to the soft goods in our rooms.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish that included breakfast in the price during our stay.
Stayed 1 night in Feb 2024

6/10 Okay

Claudia

Stayed 2 nights in Feb 2024

4/10 Poor

Gynnae L

Travelled with family
Disliked: Amenities, property conditions & facilities
Well, bedding was super weird, 2 standard pillows, that were not of hotel quality, comforter on bed looked like something from a used garage sale. No washcloths. Some metal thing under bed that was strange& loud. You could hear everything from other rooms like they were in your room& charged a security deposit upon check in. For the price spent this should have been a 2 *only and know more $180/night. Ridiculous price for this room! Disappointed Expedia!
Stayed 1 night in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
We regret your overall impression of our Inn. Our staff is available to address preferences 24/7 whether a different pillow is desired, or something else. Our room rates are very competitive for Santa Barbara. The Lemon Tree has the Crocodile Restaurant and Bar, Lush Tropical Courtyard with Heated Swimming Pool and Tiki Bar. Guests enjoy Private Balconies or Lanais in most of our 96 guest rooms.All rooms are Air Conditioned with Large TVs, personal safes, and WiFi.Our friendly staff looks forward to welcoming you in Santa Barbara.

4/10 Poor

Debra

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room was dirty s chair was on the bed and trash cans on a table. I could hear entire conversations of the occupants next to me.
Stayed 1 night in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
We do regret the mix-up in releasing a room that was not ready. The carpet was cleaned and room was not straightened, which was done for guests who were reported to be otherwise pleased with the room for their stay.Our friendly staff is eager to make every stay at the Lemon Tree an enjoyable time.

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that the Lemon Tree Inn had a fancy restaurant inside! Made it so easy to go dine in and come back to the hotel room. Our stay was great!
Stayed 1 night in Jan 2024
Response from Lemon Tree Inn on 1 Mar 2024
Thank you for your great review and for enjoying our Crocodile Restaurant and Bar…looking forward to your next visit!

10/10 Excellent

Ksenia

Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. For the price it was one of the better deals on State Street. Room was really clean, and spacious. Hopefully next time I stay here, it will be warmer and I'll be able to use the pool facilities. The staff in the office were pleasant, and helpful.
Stayed 1 night in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
Thank you for your great review, we look firward to your next visit.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great rooms! The hotel was even kind enough to alert us that we left something behind in the room after checking out. Would definitely love to stay again!
Stayed 2 nights in Feb 2024
Response from Lemon Tree Inn on 1 Mar 2024
Thank you for the kind review!

10/10 Excellent

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service. And the property Great. Place
Stayed 1 night in Jan 2024

6/10 Okay

Arkadiy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very outdated with bad bed, bedding, worn out everything and 0 soundproofing.
Stayed 1 night in Jan 2024
Response from Lemon Tree Inn on 7 Feb 2024
We regret our Inn did not meet your expectations, The Lemon Tree Inn is a wonderful place to stay, these comments do not accurately describe our Property.

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great room, very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia, Portland

Stayed 1 night in Jan 2024

6/10 Okay

JENNIFER

Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

8/10 Good

Cassi, New Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Daniel, Bakersfield

Stayed 2 nights in Dec 2023

10/10 Excellent

Stacey, Oyster Bay

Travelled with family
Liked: Amenities
This property was clean, had adjoining rooms for my large family with scenic pool view balconies. Great location!
Stayed 1 night in Dec 2023

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Carla

Liked: Staff & service
I had reserved a handicapped room for my disabled husband. They gave it away to another guest. He fell the first night in the shower stall. They moved us to a “disabled” room that did not have handicapped bars in the shower or other areas of the room.
Stayed 2 nights in Dec 2023
Response from Conrad on 24 Dec 2023
Hello Carla, the room you booked was not a handicap room and we were not informed of your handicap needs prior to check in. We are always very careful with disability access and would have guaranteed a handicap room for you had we known you needed it. In the future, please reach out to us or book a handicap room to guarantee one. We are always happy to help accommodate disability needs.

10/10 Excellent

Kay

Stayed 1 night in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at the reception desk.
Cynthia welcomed me at the reception desk. She was very friendly and accommodating in finding us a room on the first floor. She represents the Hotel in a fine way.
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to downtown
Stayed 1 night in Sep 2023

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing experience. Room key did not work twice. Third time got moved to another room that looked like it was serviced without changing linens. Asked for clean ones and they never arrived. The floor in elevator and hallways were sooo dirty and there was no hallway lighting. I travel a lot and will NEVER stay here again.
Still don't know what this was....ewwww!
Stayed 2 nights in Nov 2023

10/10 Excellent

Danae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful budget friendly place to stay. Clean, big rooms, very accommodating staff. We needed a simple place to stay on short notice, kid-friendly, couldn’t recommend more!
Stayed 1 night in Dec 2023

10/10 Excellent

bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had dinner there and spent the night. I was having surgery at Cottage Hospital the next morning. Very nice an convenient place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Jacklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for a few hours just to get some sleep. The property was clean, and the accommodation was decent. The walls are a tad thin, we could here a dog barking near our room. Overall, pretty good for the price.
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Travelled with partner
Liked: Property conditions & facilities
We had to change rooms 3 times because TV did not work and the room we finally ended up in had no shower pressure and a very small TV. There was no maintenance man available first night to address TV's not working

8/10 Good

Zoey

Stayed 1 night in Nov 2023

10/10 Excellent

ordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and their attention to guests.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was friendly and accommodating, rooms are clean ,plenty of parking , neighborhood is safe , restaurants and beach are both 5 minutes away , I recommend this hotel if your in town landscaping and pool area along with fire pit area to lounge are a great way to unwind and relax.
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2023

10/10 Excellent

Dennis

Stayed 1 night in Nov 2023

6/10 Okay

Pascal

Stayed 2 nights in Nov 2023

10/10 Excellent

Ronald

Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness
I like how this hotel has a restaurant and bar along with a pool. They offer so much for such a reasonable price. A true gem in santa barbara.
Stayed 1 night in Nov 2023