Business Room
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Reviews of Sunshine Village Motel

2.5 out of 5
Sunshine Village Motel
1427 E First St, Santa Ana, CA

Reviews

2.8
Rating 10 - Excellent. 0 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 13 out of 16 reviews" "

3.6/10

Cleanliness

3.2/10

Staff & service

2.0/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Stayed 1 night in Mar 2022

2/10 Terrible

Ndindi

Stayed 1 night in Mar 2022

2/10 Terrible

Alex

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe place and rude staff
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up not even staying here at all because there was no one in the office to greet us or anything. Felt super unsafe there and were glad we ended up not staying there
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

This is not an hotel. It looks more like a shelter for homeless people. The manager said they don't take reservation. That should be removed from Expedia
Stayed 1 night in Jul 2021

6/10 Okay

Kerri

Liked: Cleanliness, property conditions & facilities, room comfort
Not able to book here with hotels. Com
Well I did not get to stay at the hotel because they do not accept hotels. Com bookings
Stayed 1 night in Jun 2021

6/10 Okay

John

Travelled with family
Creepy property no lights
Stayed 10 nights in Jun 2021

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book with this hotel. Total sham
Stayed 1 night in May 2021

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap
They told me they don't have a contract with hotels.com and said they didn't have any rooms available. I still haven't received my refund.
Stayed 1 night in Apr 2021

6/10 Okay

John

Travelled with family
Stayed 2 nights in Apr 2021

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
They were not professional.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
BEWARE - BAIT & SWITCH! I arrived at 4:14 pm and started the check-in process. I gave them the $10 cash deposit requested. When they ran my credit card, I saw that they charged me over $46 more than the Expedia confirmed rate. They said that they only honored that rate until 3:30 pm. I cancelled on the spot and they issued me a refund on my credit card - not seen yet! They KEPT the cash deposit. I went back on Expedia and booked a room at the nearby Holiday Inn. BUYERS BEWARE!!
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, decrepit, stinky! Not even plastic cups to drink from
Stayed 2 nights in Jul 2019

2/10 Terrible

Da

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude Asian couple
Worst experience ever
Stayed 1 night in Jul 2019
Response from Sunshine Village Motel Manager on 13 Jul 2019
We are sorry for your experience with us during your stay. We just went on live with hotels.com not long ago and have a lot to learn. We will try our best to improve our guest services in the future.