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Marco our bartender was amazingly helpful! All the staff were super efficient and the property is overall gorgeous!
Chad
Stayed 4 nights in Sep 2023
8/10 Good
ANTHONY
4 Sept 2022
ANTHONY
Stayed 8 nights in Aug 2022
Response from Gian Paolo Fumagalli General Manager on 7 Oct 2022
Dear Mr. Anthony,thank you for your evaluation.We hope we will meet you again here in Puntaldia and we send you our best regards.
4/10 Poor
Myra
Travelled with group
31 Aug 2021
Liked: Cleanliness, amenities
In the hottest season and day, the AC was broken and 3 reports of its malfunction never got it fixed. I was asked to sleep with the doors open for air. No compensation, only a robotic "I'm sorry madam" there is nothing I can do.
Myra
Stayed 1 night in Aug 2021
Response from Gian Paolo Fumagalli General Manager on 30 Sept 2021
Dear Mrs. Myra,
We are sorry for the inconvenient you had with the air conditioning during the day that you spent here at Due Lune Resort Golf & Spa.
As you reported the issue at the reception, the maintenance came to check-it out and verified that the AC was functioning correctly.
We know that in many countries, like the USA, the cooling temperature is very low and we apologize if our air-conditioning does not probably work according to your expectations.
Kind regards,
Gian Paolo Fumagalli
General Manager
The hotel is stunning and we enjoyed the facilities very much. However, the wifi and mobile phone coverage in the room were very poor. I've raised the issue twice, the staff said they were going to look into it, but no outcome...
Lubing
Stayed 4 nights in Sep 2019
10/10 Excellent
Verified traveller
26 Aug 2019
Verified traveller
Stayed 5 nights in Aug 2019
8/10 Good
pamela, newnan, ga.
30 Jun 2016
Liked: Property conditions & facilities
nice location
Beautiful location, couldnt get a coffee until restaurant opened
Response from Gian Paolo Fumagalli General Manager on 7 Oct 2022
Chère Madame, nous tenions à vous remercier d’avoir pris le temps de partager votre expérience au Due Lune Puntaldia Resort & Golf sur Expedia.com. Nous sommes très heureux d’apprendre que vous avez apprécié l'hôtel dans sa globalité, ainsi que sa position sur la mer.En espérant vous revoir très vite, je vous prie d'agréer, Chère Madame, l'expression de nos salutations les meilleures.
Sehr zuvorkommendes Personal.
Fantastische Aussicht auf die Insel La Tavolara. Kleiner, aber sehr schöner Strand.
Mit dem Auto sind in 5-10Min. zwei wunderschöne Strände erreichbar.
Personale eccellente. Noi abbiamo prenotato all'ultimo momento nella settimana del 15 agosto e ci hanno assegnato una camera standard. La pulizia della camera è buona ma il bagno non te lo aspetteresti in un hotel a cinque stelle dove paghi 430 euro a notte con la colazione!
La vasca è di trent'anni fa e la doccia con la nappa ti fa allagare tutto, la finestrina da sul corridoio di fronte al ristorante dove ci sono gli aspiratori un po' rumorosi della cucina! Un po' opprimente. Al mattino ti sveglia il rumore dei piatti che risuonano dalla cucina!
Il resto eccezionale! Cucina eccellente e disponibilità massima!
Purtroppo la spa non l'abbiamo potuta testare perché non c'era posto.