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"Is a great place to stay."

"Rooms were nice and hotel was nice as well. The location is a bit away from city center, so you have to get a taxi to go to town and explore. Staff were nice and friendly. Coffee shop was excellent. We had a great time overall. "

"Our stay was very nice. The rooms were clean, the staff was great. The one thing we had issue with was the food. None of the food was hot from the buffets, except at breakfast when you could order omelets etc. They were constantly running out of bacon, there was never enough. The food at Agave and the Italian restaurants were phenomenal. I recommend the coconut shrimp at Agave! The last thing I will mention, is if you are trying to avoid the sun, they have no umbrellas around the pool, just these coverings over certain sections that still let the light in. There are not many palapas on the beach either, around 12-14? Do not put your towels on the beach or beach chairs early in the morning without leaving someone there, they will take them, along with your stuff and you will have to get it back from security. I get it, and that is fair. We always had someone with the chairs. Extremely hot there 32-33 every day and humid. But overall, we enjoyed the resort itself, they just need to up their buffet food game!"

"Good location "

"This was a nice relaxed place to stay We enjoyed the beach, the surrounding , and food It was clean and nice beds There are a lot of hills but they provide golf carts if you can not walk I would look into it more if you have mobility problems "

"Wonderful "

"Staff was very friendly and efficient. "

"Staff, rooms and food is amazing"

"This was our 6th year at Hotel Castillo. Unfortunately this year was the worst...major renovations all over the hotel with loud, construction noise throughout the day. The dinning room was closed for few days and meals were served in conference hall...not very pleasing while on vacation. On our last day you could hardly talk during the breakfast due to the hammer noise. They were also doing pool repairs while guests were swimming and eventually the closed the kids area of the pool completely. Similar situation at the Beach Club...plus, major construction on the property next to the Castillo Beach Club. The other issue was the closure of the beach due to a larger wedding with almost 100+ guests. The noise again was unacceptable when one is trying relax on vacation. Horrible!!! "