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"The hotel is beautiful! The staff is so welcoming and friendly. The food was delicious. The highlight was to be able to wake up to beautiful sunrises. We will be back again "

"Rooms were regularly and meticulously cleaned. All the staff, from cleaning to front desk to food service were helpful and polite. English is spoken at the front desk quite well. The rest of the staff will always try to speak English with varying levels of success. If you choose to stay here book all your activities through Oscar Garcia! He was delightful to work with, and personally helped us out of a tight spot. He is often cheaper than booking online. "

"Very beautiful hotel, we have traveled most of the world, and I’ll say that this is one of the finest establishments that we’ve stayed at. Multiple pools, multiple restaurants, multiple bars, tremendous view, great service, wonderful people clean room pretty much everything you’d want in a resort to get away from the workday. We are looking forward to going back again hopefully near the end of this year when it starts to get cold again. Thank you, Office for such a great stay. "

"Awesome hotel, will come back again. Clean, modern room in newer wing of hotel had nice mountain view. Great pool and beach."

"Weather and cleanliness "

"Clean rooms, easy access to amazing snorkeling, great food, drinks and restaurants. Awesome entertainment nightly. LOTS of exotic birds and animals! "

"Amazing room, wonderful and very friendly staff and nice location/amenities. "

"Good service, very friendly stuff, clean room , amenities, Excellent location, very close to Santa Cruz Beach, you can experience to see the cruises , restaurants, tours, and grocery stores very close . "

"We enjoyed our stay very much. Jan 23rd to Jan 30th /2026. Staff was very friendly,rooms were veey clean.Freddie the shuttle driver to the beach club was a gentleman. Love the hotel location .over all a great stay. "