Located in San Juan, La Capitana Old San Juan is in the city centre. Castillo San Felipe del Morro and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. Take the opportunity to explore the area for outdoor excitement like skydiving.
San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive
Restaurants
La Verguenza - 2 min walk
Cafeteria Mallorca - 5 min walk
Los 3 Cuernos - 3 min walk
Cafe Berlin - 3 min walk
Caficultura - 3 min walk
About this property
La Capitana Old San Juan
Hotel near Port of San Juan
Near Castillo San Felipe del Morro, La Capitana Old San Juan provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
Cooked-to-order breakfast (surcharge), express check-out and express check-in
Luggage storage, concierge services and smoke-free property
Room features
All guest rooms are individually furnished, and include comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
Bathrooms with showers and hairdryers
Flat-screen TVs with cable channels
Separate sitting areas, separate dining areas and fridges
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children
Family friendly
In-room microwave
In-room refrigerator
Separate in-room dining area
Conveniences
Luggage storage
Guest services
Concierge services
One-time housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Microwave
Paper towels
Refrigerator
Separate dining area
More
Air conditioning (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Calle Norzagaray 412 and Calle Sol 413
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Key retrieval, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 20 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan
Frequently asked questions
Is La Capitana Old San Juan pet-friendly?
No, pets are not allowed at this property.
How much is parking at La Capitana Old San Juan?
This property doesn't offer parking.
What time is check-in at La Capitana Old San Juan?
Check-in begins at 3:00 PM.
What time is check-out at La Capitana Old San Juan?
Checkout is at 11:00 AM.
Where is La Capitana Old San Juan located?
Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).
La Capitana Old San Juan Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 22 out of 87 reviews" "
10 - Excellent
22
Rating 8 - Good. 18 out of 87 reviews" "
8 - Good
18
Rating 6 - Okay. 23 out of 87 reviews" "
6 - Okay
23
Rating 4 - Poor. 12 out of 87 reviews" "
4 - Poor
12
Rating 2 - Terrible. 12 out of 87 reviews" "
2 - Terrible
12
7.0/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Erasmo
22 Jun 2024
Disliked: Cleanliness
Erasmo
Stayed 4 nights in Jun 2024
8/10 Good
Jason
Travelled with family
21 Jun 2024
Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Jason
Stayed 4 nights in Jun 2024
6/10 Okay
Ashley
Travelled with partner
4 Jun 2024
Disliked: Property conditions & facilities
A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one
I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Eve
Stayed 2 nights in Mar 2024
2/10 Terrible
Lei
Travelled with family, Travelled with family and small children
Expedia, I contacted many times and no response. We booked La Caitana old San Juan hotel for 2/19 and 2/20. The owner refuse check us in and keeping told us that we have to leave, we are on the wrong address. She send us to 3different addresses until my kids can’t walk anymore. I also asked police to confirm the hotel address which lead us back to the same place. The owner is hiding from us and clean guy does not speak English. We have to find another hotel After two more hours arguments. Expedia, give me money back and I will not have a business with u anymore. Btw, I also complain to BBB and all social media bc what u did