2 outdoor pools

Reviews of TreeCasa Hotel & Resort

4 out of 5
TreeCasa Hotel & Resort
1 TreeCasa Road, From San Juan del Sur Alcadía 1 km north, San Juan del Sur, Rivas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
Rating 8 - Good. 6 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka, Homestead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience, from being greeted at front desk to all the staff being so nice and greetable. The area, pool, room , view were all wonderful!
Stayed 1 night in May 2024
Response from TreeCasa Hotel & Resort on 28 May 2024
Dear Ericka, Thank you for your kind review! We're thrilled to hear you had an amazing experience. We look forward to welcoming you back soon!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved!
Stayed 1 night in May 2024
Response from TreeCasa Hotel & Resort on 28 May 2024
Dear Rhonda, Thank you! We're delighted you loved your experience with us. We can't wait to welcome you back!Sincerely,

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Apr 2024
Response from TreeCasa Hotel & Resort on 28 May 2024
Dear Justin, Thank you for the 5-star rating! We're glad you enjoyed your time with us and look forward to your next visit!

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TreeCasa Hotel & Resort on 28 May 2024
Dear Carolina, We appreciate the 5-star review! Your satisfaction means a lot to us. Hope to see you again soon!

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from TreeCasa Hotel & Resort on 28 May 2024
Dear Pedro, Thank you for your 4-star rating! We're glad you had a positive experience. We look forward to making your next visit even better!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TreeCasa is a lovely getaway from the bustling streets in SJDS. We only stayed for two nights but had a great time. Would rec.
Stayed 2 nights in Mar 2024
Response from TreeCasa Hotel & Resort on 10 Apr 2024
Dear James,Thank you for taking the time to share your experience at TreeCasa! It's fantastic to know that you had a great time during your two-night stay.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Sincerely,

10/10 Excellent

Francisco, yonkers

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the middle of the jungle, beautiful place It was masterfully designed . Very nice place to stay , my niece just got married here and that’s what is the purpose of our visit . Looking forward to come back again when in Nicaragua next time with all our adult kids.
Stayed 1 night in Apr 2024
Response from TreeCasa Hotel & Resort on 10 Apr 2024
Dear Francisco,Thank you for your glowing review! Congratulations to your niece on her wedding! We're honored to have been a part of such a special occasion for your family, and we're delighted to hear that you had a wonderful stay. We look forward to welcoming you back again in the future for another memorable visit to Nicaragua.Sincerely,

4/10 Poor

JU YOUNG

Travelled with family
Liked: Cleanliness
mi habitacion era primer piso y en segundo piso habia otro habitantes. teniamos que escuchar ruido cada vez que ellos caminan. este edificio no esta disenado nada para evitar ruido de segundo piso. si habitantes de segundo piso camina, habitacion de primer piso se tembla mucho con bastante ruido.
Stayed 2 nights in Mar 2024
Response from TreeCasa Hotel & Resort on 10 Apr 2024
Estimado Ju Young,Gracias por tomarse el tiempo para dejarnos su opinión. Entendemos lo frustrante que puede ser la situación que experimentó y nos disculpamos por cualquier molestia causada. Apreciamos sus comentarios y estamos comprometidos a seguir mejorando. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una estancia más placentera en el futuro.Sinceramente,

10/10 Excellent

Manuel, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design, incredible detail in every corner: landscaping, sustainable architecture and construction, light footprint paths. The room was excellent, comfortable and beautiful furnishings. Staff was friendly and attentive. Happy to have this amazing option near San Juan del Sur.
Stayed 1 night in Mar 2024
Response from TreeCasa Hotel & Resort on 10 Apr 2024
Dear Manuel,Thank you for your glowing review! We're thrilled you enjoyed our amazing design, sustainable features, and comfortable rooms. It's wonderful to hear you found our staff friendly and attentive. We hope to welcome you back soon!Sincerely,

10/10 Excellent

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from TreeCasa Hotel & Resort on 7 Mar 2024
Dear Blythe, thanks for your 5 stars review. We hope to see you again at TreeCasa Hotel & Resort Nicaragua. Sincerely,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Off the beaten path. Still constructing road up to property. Beautiful, unique resort. Pictures on website don’t do it justice.
Stayed 2 nights in Jan 2024
Response from TreeCasa Hotel & Resort Nicaragua on 16 Feb 2024
Dear Ryan, Thanks for your visit and taking the time to give us this review.We hope to welcome you again at TreeCasa Hotel & Resort.Sincerely,

10/10 Excellent

Maybel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Treecasa!
Stayed 1 night in Nov 2023
Response from TreeCasa marketing on 11 Jan 2024
Maybel, thanks for taking the time to give us your feedback! We hope to see you again soon! Sincerely

10/10 Excellent

Max

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay in San Juan Del Sur. Your kids will love it the pool with slide and waterfall diving platform. The property is huge and there is a lot to explore. They also provide shuttles to and from city centre and the beach.
Stayed 2 nights in Jul 2022

10/10 Excellent

Haroldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best in nicaragua, it’s like oasis in the middle of the woods… beautiful place
Stayed 3 nights in Dec 2021

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, But.
Neat place, Great pool, Great food, spacious room. Our only complaint is the pool closes at 6:40 and the bar at 9:30. There really is nothing to do hear in the evening. Also, the AC in the room is inadequate because of the porous nature of the roof. I will come again, but without kids or a terrific book, i think one night is enough.
Stayed 1 night in Jul 2021
Response from Cinthya Padilla on 21 Sept 2021
Treecasa agradece sus comentarios, nos complace el saber que su experiencia haya sido satisfactoria, para nosotros es un gusto atenderle,esperamos nuevamente su visita.

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!! overall best place for your money.
amazing place, very clean, sharp staff. the food is the best. great place for relaxing in nature, is wort every penny. only 2 tings you have to be aware of: don bring a girlfriend that is scared of bugs 😅 they should offer a mosquito net so insects dont fall on your bed at night.second: the road to get there is not paved dont use gps call first so you dont get lost.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bello, la atención de todos los trabajadores del lugar fué excelente y la comida deliciosa. Volveré en cuanto tenga la oportunidad
Stayed 2 nights in May 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and relaxing experience
Very unique retreat in the trees. Wife is a stickler for cleanliness and this exceeded her high requirements. Amazing food and service. We loved our time at Tree Casa.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, I can’t complain about anything in this place. We have such a great time there.
Stayed 2 nights in Mar 2021

10/10 Excellent

Giselle, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and nice staff! Beautiful rooms and balconies.
Stayed 1 night in Sep 2019

10/10 Excellent

AbideRetreat, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tree Casa has some awesome minds behind it. I've been visiting since its inception a few years ago and am rapt with the ways it has continued to evolve. Three of the most wonderful things is about this place are the staff, the seclusion, and the landscaping. It is really a spectacular visual feast, nestled in the hills between San Juan del Sur and the surf beach of Playa Maderas with the sound of howler monkeys and tropical birds as the background. Superb yoga facilities, two great pools, a water slide and waterfall, as well as a a superb restaurant and bar make the facilities outstanding. From here you can go horse-riding, mountain-biking, or surfing, or just hang in a hammock in the treetops and watch the sun set.
Stayed 4 nights in Oct 2018

10/10 Excellent

Arturo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, only thing missing was a tv on the room, but besides that it was an amazing experience
Stayed 3 nights in Sep 2018

10/10 Excellent

Patrick, Queens, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome unique resort in the forest
very nice stay at TreeCasa resort. delicious food, friendly staff, nice pools w. slide and 10ft jump. Room is clean and spacious. Balcony with chairs, table and hammock was great. Shuttles to San Juan del Sur every hour or so. (15-20min trip) Free bike rental available Food and drink specials every night at the bar/restaurant. Definitely recommend!
Stayed 5 nights in Aug 2018

10/10 Excellent

Claudia, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at Treecasa was a great experience. The employees are great!. Every single employee we encounter during our 7-day stay was friendly and professional. The staff does a great job making you feel comfortable. The place is clean, drinks and food are good. I love the location, road to the hotel is a little rough an dusty so if you drive there make sure you get an AWD vehicle. My only suggestion is for the hotel to consider providing basic kitchen utensils. The rooms have a mini refrigerator, sink, counter but no utensils at all. Other than that I think they do a fantastic job to make customers feel comfortable and welcome.
Stayed 6 nights in Apr 2018
Response from treecasa resort on 9 May 2018
We would like to thank you for taking the time to leave us a review ,We really hope you come back soon , We will work on your feed back to improve our service ,

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night to check out the area!
Beautiful remote resort. Cozy rooms. Good food and drink, which cost more for 2 than price of lodging. Check out time is 11:30. Free shuttle leaves at 2 PM. Taxi to/from$20. Pool was not clean.
Response from Treecasa on 9 May 2018
Dear customer, thank you very much for taking the time to leave your review. I will make sure to work on your feedback . Hope you come back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun destination/great pool
Great new hotel, the only suggestions I would have to offer this resort are 1 - to add/include some art in the rooms. The walls were empty/blank...perhaps they are still waiting to add this feature to the rooms but there is so much fantastic art in Nicaragua I would love to see that reflected in the rooms. 2 - landscaping, while the grounds were very neat/tidy I was surprised they did not have more plants with flowers/color as the general area around San Juan Del Sur has a lot of different plants and flowers. Again, the resort is relatively new so perhaps this will fill in with color over time.
Stayed 1 night in Sep 2017
"We're glad you had a great stay with us, and like us also appreciate art and ecology! In fact TreeCasa was envisioned as a giant indoor/outdoor art gallery in the jungle, so we have intentionally left spaces for artists to come in over time and add their own brush strokes to the canvas. Our first Artist-in-Residence just joined us this month, so the art is coming!"

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The ride is worth it when you want to relax and enjoy nature. The ceviche is a MUST try. The staff and service were excellent!
Stayed 1 night in Aug 2017
Response from Nadiezda Velez on 24 Aug 2017
Thanks Karla, We appreciate your excellent comment.

8/10 Good

Fernando, Granada, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice landscaping.
Stayed there for 3 nights and loved it. A nice hotel still in development, they just openned about a month ago so one of the pools was still not finished. The rooms were comfy and the staff was great. Had a small but delicious dining menu. It got really crowded on the weekend by people that went for the day, apart from that we had a nice experience.
Response from Nadiezda Velez on 16 Jun 2017
Thanks Fernando, we appreciate all feedback, especially since we are brand new on the scene! We’ve been working hard on finishing touches . We hope you can make it back soon!

10/10 Excellent

Ali

Stayed 1 night in Feb 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Place in the middle of nature and a 15 minutes ride by car from the beach.
Stayed 1 night in Jan 2024
Response from TreeCasa Hotel & Resort on 16 Feb 2024
Dear Astrid, Thanks for your visit and your review.We hope to welcome you again at TreeCasa Hotel & Resort.Sincerely,

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito pero sin ánimo para regresar
El servicio es de lo mejor con el personal súper amables y servicial, pero las políticas del hotel dejan un mal sabor. Al inicio debes de firmar un papel donde te exigen que exoneres al hotel de cualquier accidente que tengas dentro de las instalaciones y al salir te retienen como 5 a 10 minutos mientras hacen una revisión de la habitación haber si todo está ok; cual al entrar ni siquiera te entregan un inventarios de las cosas qué hay dentro de la habitación.
Stayed 1 night in Apr 2022

10/10 Excellent

Julian, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante cuenta con un menú muy amplio de deliciosas comidas. Las habitaciones son muy acogedoras y cercanas al bello entorno natural. Hay varios senderos con vistas preciosas. En fin, fue una experiencia que definitivamente deseamos repetir nuevamente.
Stayed 1 night in Aug 2021
Response from Cinthya Padilla on 21 Sept 2021
Treecasa agradece sus comentarios, nos complace el saber que su experiencia haya sido satisfactoria, para nosotros es un gusto atenderle,esperamos nuevamente su visita.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Kwangsu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Treecasa on 14 Oct 2019
Thnak you very much for your review which is greatly appraciated . hope you can visit us soon

8/10 Good

SUNG TAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 경험
아주 훌륭한 경험이었습니다. 서비스도 좋고, 식당 음식도 훌륭합니다.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, muy bonito, solo no tomen el paseo a caballo cuando este ligeramente húmedo el ambiente, o pueden tener un accidente.
Stayed 2 nights in Oct 2018

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, diferente, autentico.
Stayed 1 night in Oct 2018

6/10 Okay

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
Has a lot of potential but ...
TreeCasa is a very nice resort with large comfy 2-room cabins. The cabins are on a hill in the forest and offer nice views down to the pool area. The 2 pools a pleasant but too much concrete. Food is very good and innovative.What could have been a lovely stay turned into annoyance as a lot of noisy construction was going on during our stay. We were assigned a cabin that had just been painted, with toxic fumes everywhere. After a lengthy back and forth, we were offered a late check out and complimentary lunch. We will probably give it a second try but will make sure beforehand that no works are going on.
Stayed 1 night in May 2018
Response from Guest Service on 9 Jun 2018
Ms. Renate, Firstly we would like to thank you for taking the time to share your feedback, especially since we are brand new on the scene! Since opening, we have been working hard on finishing construction. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely Guest service TreeCasa Resort

10/10 Excellent

Kris, Regina, Saskatchewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treecasa is amazing!
The hotel facilities were excellent (especially the pool) and the staff were great. Always had a smile on their faces and never let your drinks get empty. Would definitely recommend this place to anyone.
Stayed 2 nights in Apr 2018
Response from reservations on 11 Apr 2018
Thank you very much for your comments, we really appreciate it , hope you come back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable con un exc personal
El hotel cuenta con exc personal, buena comida, buen servicio. Todo muy limpio y ordenado. Lo único que pueden mejorar es poner aire acondicionado y tv en todas las habitaciones ademas de habilitar el room service por medio de un intercomunicador y una nevera no estaría de más. Recomiendo grandemente el hotel y espero volver a visitarlo.
Response from Nadiezda Velez on 18 Jun 2017
Muchas Gracias por su comentario para nosotros es muy importante. Desde su visita hemos venido equipando el Hotel para ofrecer a nuestros huespedes mejores condiciones, por ejemplo todas las habitaciones cuentan con Aire Acondicionado, nevera pequeña, al igual que contamos con el Room service. Esperamos su pronta visita para que pueda disfrutar de nuestras instalaciones y las promociones de la Temporada Verde.