Pet Friendly Hotels & Resorts in San Juan Capistrano from NZ$151

"Tv was not working, light in the restroom was also not working, tub was clogged, jacuzzi was not working as well. "

"I had a lovely stay, the STAFF are extremely nice and helpful. However I had a hard time saying goodbye to my beautiful friends, Maribel, Adela, Agustin, Jose and David at restaurant/bar. They are incredibly amazing! My expectations were exceeded. Wishing that every hotel I go. I can feel like home as they made me feel! Many thanks you guys! You all are super stars!! 🤗"

"The staff was the best thing about the property. The property is in terrible condition. It is so dirty, the pool was closed, there was no breakfast, there were homeless people in the parking lot. Not safe for kids, exposed electrical wires in the rooms. Do not book this hotel, it will ruin your vacation. "

"Really good hotel"

"The view was perfect. Looking straight at ocean. Beautiful sight. Room clean and Mrs. Cristal is the best and on her job. "

"Air heater didn’t work. TV also was not able to access "

"Great food at the Club Access. Clean rooms. Great service from the staff"

"Great hotel very well designed and everything, staff seem entitled had better customer service at a McDonalds. No one greeted me when walking in at all during my entire stay except once from valet. Pretty sure that should be common courtesy from a “4 star” hotel. Had a pretty good interaction with a waiter but other than that I didn’t even wanna interact with the employees. All I can say is great in every way but customer service sucked.😅"