Outdoor pool, open 7 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews of Aquarius Vacation Club at Dorado del Mar

3 out of 5
Aquarius Vacation Club at Dorado del Mar
202 Dorado Del Mar Blvd, Dorado, San Juan

Reviews

8.0

Very good

Rating 10 - Excellent. 1032 out of 2215 reviews" "
Rating 8 - Good. 522 out of 2215 reviews" "
Rating 6 - Okay. 294 out of 2215 reviews" "
Rating 4 - Poor. 194 out of 2215 reviews" "
Rating 2 - Terrible. 173 out of 2215 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
So let’s start with the bad. The only issue I had was the telephone in the room was not working and it was an inconvenience when I needed something. Reported it everyday and it was only fixed the day before I left. I stayed 3 nights. Good- the staff is super nice very helpful. The facility is not newly built but it’s clean. Located in excellent area. Lots to do around and on the property very beautiful grounds, clean room, I would recommend here to anyone and this is where I will stay whenever I go back to PR. Well worth more than the money u pay
Stayed 3 nights in May 2024

6/10 Okay

Angel

Travelled with partner
Liked: Staff & service
I like the convenience that they had a bit of everything close to the facilities, shopping, pools, beach, restaurants and sport areas.
Stayed 1 night in May 2024
Response from V. Vega on 19 May 2024
Greetings Angel, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

4/10 Poor

Christi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed after a long day of traveling. They had signs for the ice machine and vending machine but there was none except we found one ice machine on the 3rd floor. The room was ok but very old and run down and needs a lot of updating. Also, they had no market items at the front desk except maybe ice cream in a cooler.
Stayed 1 night in May 2024

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay overall. The cleanliness, the view, the pool/beach. The only improvement I could suggest is offering a map of the resort to the guest.
Stayed 4 nights in May 2024
Response from V. Vega on 19 May 2024
Greetings Elisa, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

nieves

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien lo único que debería mejorar es el espacio para el estacionamiento que es muy pequeño y en ocasiones tienes que estacionar fuera del hotel aunque te cobran el estacionamiento
Stayed 3 nights in May 2024
Response from V. Vega on 18 May 2024
Saludos Nieves, esperamos que este mensaje te encuentre bien, ¡gracias por tomarte el tiempo de tu día para dejarnos una reseña positiva! Siempre es un placer saber que la pasó fantástico en el resort. De no tener mas espacion dentro del estacionamiento de Aquarius, se puede estacionar justo al lado en nuestro multipisos.Esperamos poder verlo a usted y a sus seres queridos muy pronto ¡Qué tengas un lindo día!

10/10 Excellent

Teawonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here will be coming back
Stayed 1 night in May 2024
Response from V. Vega on 17 May 2024
Greetings we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and the pool was so warm , the beach was a little rocky with an awesome sunset!! I wish they had a Pizza place!
Stayed 1 night in May 2024
Response from V. Vega on 17 May 2024
Greetings Maria, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Lourdes, Kissimmee

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property has a great location but the building maintenance is awful.
Stayed 1 night in May 2024
Response from V. Vega on 18 May 2024
Greetings Lourdes, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo con excelente vista al mar y playa. Hay algunas cosas que deben remodelarse para que sea mas placentero a la vista. Siempre que lo visitamos disfrutamos la estadía.
Stayed 3 nights in May 2024
Response from V. Vega on 17 May 2024
Saludos Maria, esperamos que este mensaje te encuentre bien, ¡gracias por tomarte el tiempo de tu día para dejarnos una reseña positiva! Siempre es un placer saber que la pasó fantástico en el resort. Esperamos poder verlo a usted y a sus seres queridos muy pronto ¡Qué tengas un lindo día!

10/10 Excellent

Barbara, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from V. Vega on 17 May 2024
Greetings Barbara, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What i didnt like was the pool area was shared with another hotel wich all the services was from the other hotel so the was no amenities for this hotel it was just a room ro atay in to enjoy the area you had to go to the other hotel overall the atay was peacefull and nice
Stayed 4 nights in May 2024
Response from V. Vega on 19 May 2024
Greetings Alfredo, we hope this message finds you well, thank you for taking time out of your day to leave us a review! It’s always a pleasure to hear you had a peaceful time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

2/10 Terrible

Kiara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place seems very old and unclean as well as we were placed next to the lobby and all you can hear is everyone yelling or talking very loud. We could barely sleep because of the noise.
Stayed 1 night in May 2024
Response from V. Vega on 12 May 2024
Greetings Kiara, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

6/10 Okay

Yojany Yolibeth

Se ve que es un lugar seguro
Stayed 4 nights in Apr 2024
Response from V. Vega on 17 May 2024
Saludos Yojany, esperamos que este mensaje te encuentre bien, ¡gracias por tomarte el tiempo de tu día para dejarnos una reseña positiva! Siempre es un placer saber que la pasó fantástico en el resort. Esperamos poder verlo a usted y a sus seres queridos muy pronto ¡Qué tengas un lindo día!

10/10 Excellent

Marshalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying and we love it there
Stayed 4 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Marshalena, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Nicole

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from V. Vega on 9 May 2024
Greetings Nicole, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Jose A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good
Stayed 7 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Jose A, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in May 2024
Response from V. Vega on 9 May 2024
Greetings Ricardo, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities
It was a nice place
Stayed 2 nights in May 2024
Response from V. Vega on 9 May 2024
Greetings Jennifer, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Bryan, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort.We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
It smelled like mildo and there was lots of insects of all kinds, and we never opened our balcony door.
Stayed 5 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Elizabeth, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

6/10 Okay

Primrose Tamara

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When booking on Expedia my friend and I initially booked a 2 bedroom but during the course of the week prior to us arriving the booking was switched by the hotel to a 1 bedroom. We approached the front desk and asked if there was something we can do and the lady at the front was no help, she just kept saying they can’t do anything about it even after explaining to her that there is 4 people in the room. We just decided to go along and make it work but the room was just old and needed a little upgrade and the tiles were always wet even after turning off the air. Overall we met some great people and the staff after was really nice and generous.
Stayed 3 nights in Apr 2024
Response from V. Vega on 12 May 2024
oGreetings Primrose ,We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

2/10 Terrible

Gabriel

Disliked: Amenities
I left an envelope with money In the security box And the hotel do not respond.
Stayed 2 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greeting Gabriel, that envelope was returned to you on May 6 2024 by our Security Manager J. Marrero. We did try to contact you on the day you left the hotel but we couldn't reach you to address this issue .

8/10 Good

Magdalis

Liked: Staff & service
Stayed 1 night in May 2024
Response from V. Vega on 9 May 2024
Greetings Magdalis, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort.We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Lizzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el area de la picina. La habitación estaba bien pero tenia ciertos detalles que le faltaba mantenimiento. El bar and gril de la picina debería extender las horas.
Stayed 3 nights in Apr 2024
Response from V. Vega on 9 May 2024
Saludos Lizette, esperamos que este mensaje te encuentre bien, ¡gracias por tomarte el tiempo de tu día para dejarnos una reseña positiva! Siempre es un placer saber que la pasó fantástico en el resort. Esperamos poder verlo a usted y a sus seres queridos muy pronto ¡Qué tengas un lindo día!

2/10 Terrible

Audrey, New York

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here ! Rooms are outdated nothing like website. Couldn’t get into my room twice me and a guest had to go from front desk to room with heavy suitcases because we couldn’t get into our room. No one to help with your luggage. Screws were coming out of the door security had to come and let us in after maintenance came with their drills , noise and saw dust flying around our room was changed to a pigeon coup on our balcony. Had to run water in the bathtub and wait daily for the water to turn hot before we could shower. House keeping came up to clean around 5:00 pm we would go out and come back room wasn’t clean. Has to ask for clean towels everyone asking for tips every time I paid for food etc., food was horrible no variety. I’ve never experienced anything like this while on vacation We should’ve gone to DR or stayed someplace else. This resort is in Dorado far from everything if you don’t rent a car or take Uber you’re stuck there. Never again!!!
Stayed 4 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Audrey, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in November 2023. Very convenient if you have a family and only 30 minutes from airport. Came back april 2024. Will keep on returning, might try the one in cabo rojos also.
Stayed 2 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Jose, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Athagris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was absolutely amazing for my child and I. It’s has a pool, beach accessible, and there’s a restaurant for lunch and dinner. The smell that people are talking about in the reviews is from the chlorine in the pool. All you have to do is close your balcony’s door and it’s all good. The staff are amazing. Definitely will be coming back to this resort when I come back to PR.
Response from V. Vega on 9 May 2024
Greetings Atha, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

2/10 Terrible

Lashanta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t what the pictures showed
Stayed 3 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Lashanta, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.

8/10 Good

Glenivette

Stayed 2 nights in Apr 2024

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Sara We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

2/10 Terrible

leah

This hotel was a dispicable discrace. Staff is terrible. The rooms had mold and bugs and they tried to over charge the hell out of me when I was checking out.
Stayed 3 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Leah We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
The room I was given was alittle run down. The property around is very nice. The casino was great. Loved the breakfast at Embassy suites. El Ladrillo for dinner.
Stayed 1 night in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Darlene, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

4/10 Poor

Ana, Hialeah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good
Stayed 2 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Ana, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Ashely, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Ashely, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience only thing was parking wasn’t free but other wise I loved it ♥️
Stayed 7 nights in Apr 2024
Response from V. Vega on 9 May 2024
Greetings Kassandra, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024
Response from V. Vega on 18 May 2024
Saludos Michael, esperamos que este mensaje te encuentre bien, ¡gracias por tomarte el tiempo de tu día para dejarnos una reseña positiva! Siempre es un placer saber que la pasó fantástico en el resort.. Esperamos poder verlo a usted y a sus seres queridos muy pronto ¡Qué tengas un lindo día!

4/10 Poor

Evelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool side bar closed to early pool wasn’t that clean the beach was dirty room smelled like mildew bathroom cabinets where falling apart room furniture was falling apart and you have to pay $16.00 a day to park in there lot unbelievable won’t be staying there again and it was too noisy as well that I had to sleep in my car the last night there
Stayed 6 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Evelyn, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom and the TV was a little bit old, everything else was perfect
Stayed 2 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Jose, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Kingdom B, Syracuse

Liked: Cleanliness, staff & service
The property rooms needs update
Stayed 4 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Kingdom, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

2/10 Terrible

Carlos, Toa Baja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Carlos, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a gated community and next to a casino and another hotel. The area seems and feel safe. The rooms need to be remodel. Overall good for the price. Amenities pool and access to the beach are very good. Recommended.
Stayed 4 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Jaime, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

2/10 Terrible

Nilsa

Stayed 4 nights in Apr 2024
Response from V. Vega on 17 May 2024
Saludos Nilsa Le agradecemos que comparta su opinión con nosotros. En Aquarius Vacation Club trabajamos arduamente para brindar un excelente servicio que cumpla con sus expectativas. Es por eso que nos complace informarle que estamos realizando renovaciones y trabajos en nuestra propiedad, para mejorar la experiencia brindada a nuestros huéspedes. Lamentamos que su experiencia se haya visto afectada por estas condiciones. Esperamos verte pronto para que puedas disfrutar de nuestras renovadas instalaciones y brindarte una experiencia completamente diferente.

8/10 Good

Edgardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Edgardo , we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Isaiah

Travelled with partner
Liked: Staff & service, amenities
Nice stay with great private beach, friendly staff and lots of amenities. Just a little crusty, could use some more up keep. Overall, very nice stay. Would come here again.
Stayed 5 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Isaiah, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

8/10 Good

Latasha Melissa

Travelled with partner
Disliked: Property conditions & facilities
Read the reviews most are true about the property… I had a wonderful stay overall for the amount we paid. Nice and quiet. Relax setting
Stayed 4 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Latasha, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Dolkar

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Dolkar, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful spot.
Stayed 3 nights in Apr 2024
Response from V. Vega on 28 Apr 2024
Greetings Javier, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!

6/10 Okay

Luis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Incomodas las camas, mucha humedad, luz intermitente constante en la habitacion. Gavetero viejo y roto.
Stayed 2 nights in Apr 2024
Response from V. Vega on 17 May 2024
Saludos Luis, Le agradecemos que comparta su opinión con nosotros. En Aquarius Vacation Club trabajamos arduamente para brindar un excelente servicio que cumpla con sus expectativas. Es por eso que nos complace informarle que estamos realizando renovaciones y trabajos en nuestra propiedad, para mejorar la experiencia brindada a nuestros huéspedes. Lamentamos que su experiencia se haya visto afectada por estas condiciones. Esperamos verte pronto para que puedas disfrutar de nuestras renovadas instalaciones y brindarte una experiencia completamente diferente.

2/10 Terrible

Kevin

Stayed 5 nights in Apr 2024
Response from V. Vega on 12 May 2024
Greetings Kevin, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.