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Reviews of Hotel Stratford

2 out of 5
Hotel Stratford
242 Powell St, San Francisco, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 589 reviews" "
Rating 8 - Good. 177 out of 589 reviews" "
Rating 6 - Okay. 69 out of 589 reviews" "
Rating 4 - Poor. 32 out of 589 reviews" "
Rating 2 - Terrible. 29 out of 589 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Annabelle

Disliked: Property conditions & facilities
Within the shopping area and transportation
Stayed 4 nights in May 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, this hotel was clean, quiet, comfortable, and everything worked. Basic rooms with fan, radiator, and window that opened for temperature control. Free WiFi, basic free TV channels, no bath, room on the smaller side (but not tiny, still room to move arround). Fruit, iced water, coffee, and a large selection of teas available near the lobby. No daily housekeeping, which suited us fine, but you can ask them to remove rubbish or replace towels if needed. Great location near Union Square, Macy's, cable car just outside, other public transport (buses, trains, trams) only a few steps away. Had a few issues with the card not allowing us entry to our room, but quickly resolved by staff. Bathroom floor constantly wet near shower, which is starting to damage new floor and skirting boards - a design fault that staff have been made aware of, will not affect your stay. We were in room 609, which is angled to face another guests window, so potential privacy issues - just remember to shut the blind. Enjoyed our stay and would stay again, great value property.
Stayed 6 nights in May 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it’s on one of the cable car routes. Has a clean and modern feel. Nice job on the restomod. Most hotels like this don’t have parking or breakfast. Once i wrapped my head around that, then i really appreciated the property. We walked most everywhere in the area. Really nice restaurants on powell st like Loris Diner, Sears Fine Food, Mels Drive in isn’t very far. Cheesecake Factory is around the corner. SF doesn’t have a lot of franchise fast food but there is a mcdonalds, burger king and starbucks nearby. We preferred the local restaurants. Walgreen’s pharmacy is nearby too. Walked to market street and took the F train to the Ferry building and fisherman’s wharf. Then U can take the 28 bus route on North Point st to the Goldengate Bridge. There’s two different 28 routes so get the one back to the wharf when you go back. I bought day passes on the Muni App but no one checked it. Only showed it once on the cable car.
Stayed 3 nights in May 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only inconvenience of my stay was the lack of parking. Everything else was great.
Stayed 1 night in May 2024

10/10 Excellent

Erick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, cleaned and organized.
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an absolute hidden gem. Very underrated. Amazing location and very cheap for the location and overall quality of this hotel. We’d definitely come back!
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to explore San Fran. Room was clean. While room was small the washroom had ample space. No air conditioning, but we were there in May so an open window kept temperature cool.
Stayed 1 night in May 2024

8/10 Good

Oluwakemi, Edmonton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel straford was close to everything and peaceful but would have love to access Central Microwave to warm food or in-suite mini fridge
Stayed 5 nights in May 2024

4/10 Poor

Issa, albuqerque

Travelled with partner
Liked: Cleanliness, staff & service
Not clean. Not enough towel and not staff to clean room
Stayed 4 nights in May 2024

8/10 Good

Mariza

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They don’t have room service
Stayed 3 nights in May 2024

10/10 Excellent

Guia Fatimae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be coming back to stay at Hotel Stratford again. So incredibly simple, clean and minimal, just perfect.
Stayed 3 nights in May 2024

10/10 Excellent

David, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean room. I personally didn't mind the sound of the cable cars from my front facing room over Powell Street, but other people may want to ask for a room facing a different direction if looking for something quieter. The complimentary soda water, coffee, tea, and oranges were a really nice touch. I'd definitely stay again.
Stayed 3 nights in May 2024

4/10 Poor

Kyle

Disliked: Property conditions & facilities
Shower was missing gaskets so water leaked everywhere.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Rahanatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
less than a min walk from union square and big bus stop.
Stayed 2 nights in May 2024

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really affordable price and close to union square area
Stayed 8 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, staff & service
The staff were very friendly and helpful. We arrived in the morning and they were able to check us in before the check in time. I like the self-check process. Main Entrance door was locked at all times, so I felt safe. I like that our room had floor vs carpet. Overall the room was clean. My cons were the room being way too small and it felt claustrophobic. It also didn’t have air conditioning it just had a fan. The room felt hot regardless of the fan.
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Super convenient, clean and safe.
Stayed 3 nights in May 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Pavel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely small room. Broken elevator. Loud neighbors. Sketchy area. Staff was nice and the rooms were clean.
Stayed 3 nights in May 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at The Stratford! They were very accommodating in allowing me to check in early and very attentive in making sure I was comfortable and had everything I needed for my stay. 10/10 would recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator needs to be worked on, otherwise everything was perfect !
Stayed 1 night in May 2024

4/10 Poor

Jessica

Disliked: Staff & service, amenities, property conditions & facilities
They don't have any parking and the staff so Ruud
Stayed 2 nights in May 2024

10/10 Excellent

David Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. You can be at the cable car, BART, or Muni in under a minute. For it being in the center of everything, the hotel seemed pretty quiet. My room was small, but I could tell that it seemed recently renovated. Totally suitable for a single traveler. Would definitely stay here again!
Stayed 2 nights in May 2024

2/10 Terrible

Geovanna

Disliked: Staff & service, amenities
Hotel is nice and clean, with that being said, the amenities are non-existent. Called front desk to ask for something for my room, never got an answer. House keeping arrives at 8 "they" make the coffee, don't expect anything before then. I stayed for 3 nights. Firsts morning went down to get coffee around 6;45, coffee was luke warm, I was not gonna complain about warm coffee but thought it was odd that coffee was warm so early in the morning (now I realize it was From the night before) and no creamer, asked front desk if I could get some creamer, front said wouldn't be ready until after 8. Okaaayy? Second morning went down 8:10-no coffee said it be about 10 mins. Okay sat down waited for another 15 house keeping girl rushing in with a grocery bag, full of oranges (only fruit they offer) and a big carton of creamer. Left, came back with a cart of coffee, and began refilling stir sticks, and coffee station necessities. Okay we're good Third and final morning came down 8:10, no coffee, front desk said be ready at 8:45?? Irritated I went across the street to Starbucks, came back 10 mins later 8:20 Coffee was there, so frustrating! How hard is it for front desk to make coffee? Even old hotels know to have coffee station available. 3ipads for self-checking. They do nothing! Also, No parking, payed almost $150 ($45) per day to park in parking garage. Stayed 3 nights, would never stay again!! Don’t let pictures fool you!
Stayed 2 nights in May 2024

4/10 Poor

Joanna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I should have looked more into the hotel but there is NO AC in the building and rooms. The rooms are literal shoe boxes.
Stayed 3 nights in May 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice short stay! No complains at all
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

It was clean, all you need for a few nights. Floor 8 smelled like pee
Stayed 2 nights in May 2024

10/10 Excellent

Khristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice! We flew in from Oakland, and caught BART from the airport to San Francisco. The hotel was walking distance from the Powell St BART station, and to the trolly. The location was excellent, as we were able to walk to several eateries, and were only 1 block from the hop-on-hop-off bus stop. If you don't mind walking, China town and little Italy aren't far away. The room was comfortable and clean, and the hotel was wuite peaceful. The staff was kind and very accommodating. We were able to communicate all concerns via text, with an immediate response. Based on the location, price, convenience and quality of thebroom, I would Highly recommend The Stratford Hotel, and would definitely stay again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs air conditioning
Stayed 2 nights in May 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Stratford. Location was great, only hiccup is that they don't have luggage storage if you arrive early or leave later in the day. They refer you across the street to store your bags for $8 a day. I didn't mind, but would have been nice to leave bag with the hotel. Everyone at the front desk was friendly and helpful. Would recommend this place.
Stayed 2 nights in May 2024

10/10 Excellent

Utkarsh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a great place for the price. The rooms feel new and were clean. The lobby was nice and the staff were nice. Loved the free coffee in the lobby. Would recommend for anyone looking to stay near Union Square for a low price point!
Stayed 2 nights in May 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice. Clean and updated. Very simple and minimal. Very comfy bed. Good thermostat adjustments. The only qualm i had and its not a big one. Was the shower watwr would come out when i was showering and the bath mat towel was drenched by the end. Also found some trash under the bed. Haha. But i would highly recommend this hotel. I will definitely stay there again.
Stayed 2 nights in May 2024

8/10 Good

Vandit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Room was very clean and staff pleasant. Location just by Union Square and a couple of mins from the start of the tram and shops.
Stayed 2 nights in May 2024

6/10 Okay

Teddi

Stayed 3 nights in May 2024

8/10 Good

Kadjo

Liked: Staff & service, property conditions & facilities
L’ Hôtel est bien situé au centre ville. On y accède facilement avec tous les moyens de transport. Les réceptionnistes sont très polis et très accueillant et à tes petits soins, même quand tu ne parles pas l’anglais. Ma chambre était propre. Egalement accès facile à tous les centres commerciaux et il existe des restaurants non loin de l’hôtel. La propreté du hall au 8ème étage est à revoir.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nasar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2024

6/10 Okay

Xxx

Stayed 2 nights in May 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024

8/10 Good

Leonardo

Stayed 3 nights in Apr 2024

8/10 Good

Radhima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, only minus was the 2 small bathroom with the headshower. In such a tiny shower a hand shower will work better.
Stayed 3 nights in Apr 2024

10/10 Excellent

SANGCHEOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked front desk staff. Location was perfect. Room was small but clean and cozy. No fridge. No trash can in the room. However. Way better than i expected. Felt safe the second i saw the door system and friendly staffs. Will visit again
Stayed 3 nights in Apr 2024

10/10 Excellent

Aswin

Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Apr 2024

8/10 Good

con

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024