Came to San Francisco 5 years ago and stayed downtown. It was crazy. The streets were filthy and it didn’t feel safe at all to the point where someone from the street ran into our elevator and tried to pretend they lost their room key to gain access. Before this trip I spent hours trying to sort through where to stay and read good reviews about this hotel & location. The only tiny complaint is the outer entrance grounds could be kept a little cleaner. Would have loved to see it hosed down daily. Beyond that, everything else is great. Housekeeping is diligent, lobby & elevators are very clean and efficient. The views are spectacular! Within walking distance there’s Trader Joe’s, Whole Foods 3-7 minutes away. There are also wonderful restaurants. Walking around is delightful & safe. Transportation is very close via buses. Also easy location to reach via Uber or taxis. Would come back in the future.