"I would like to take a moment to recognize the wonderful staff members who made our recent stay so special.
From the moment we walked through the door, the lady who checked us in was absolutely amazing. She was so kind, patient, and welcoming that she instantly made me smile. We stay at this hotel often, but this was the first time someone made us feel this genuinely welcomed. Her positive energy truly set the tone for our entire vacation. She made such a lasting impression, and I sincerely hope she is recognized for the exceptional service she provides.
I also want to recognize the gentleman working at the Fire Fly bar. My husband shared how helpful and kind he was. He took the time to explain everything clearly and helped him understand exactly what he was looking for. He was there both days we visited and was consistently excellent.
Both of these team members went above and beyond, and they truly made our experience memorable. Thank you for having such outstanding staff.
Cleaning staff as well, that help pick your room the following day. Thank you all so much. We love staying at this hotel. "