Sereno Hotel

Colonial hotel with full-service spa and bar/lounge

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Where to?

Dates

October 2025

27

November 2025

Located in De La Merced near San Cristóbal de las Casas Cathedral, Sereno Hotel blends urban convenience with tranquility. Guests enjoy the garden, bar, spa, in-room WiFi, gym, luggage storage, and local tour arrangements.

Excellent

Popular amenities

Spa
Bar
Pet-friendly
Room service
Housekeeping
Parking included

Room options

Check availability for these dates

Tonight

Oct 27 - Oct 28

Tomorrow

Oct 28 - Oct 29

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

Standard Double Room

Wonderful

Highlights

Garden

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

17 sq m
Sleeps 4
2 Double Beds

Deluxe Room

Exceptional

Highlights

Garden

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

25 sq m
Sleeps 2
1 King Bed

Family Room

Highlights

Garden

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

50 sq m
City view
Sleeps 7
1 King Bed, 2 Double Beds and 1 Twin Bed

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About the area

Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

Mesoamerican Museum of Jade - 2 min walk - 0.2 km
San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
Plaza 31 de Marzo - 3 min walk - 0.3 km
Santo Domingo Handicraft Market - 6 min walk - 0.6 km
Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

‪El Mezcalito - ‬1 min walk
‪Café Bar Revolución - ‬1 min walk
‪El Fogón de Jovel - ‬1 min walk
‪Restaurante Long Cheng - ‬1 min walk
‪Casa Santa - ‬1 min walk

About this property

Sereno Hotel

Remodelled hotel, renovated in 2024 and located in Barrio de La Merced

You can look forward to a terrace, a garden and a bar at Sereno Hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi.

You'll also enjoy perks such as:

Free self-parking
Luggage storage and tour/ticket information

Room features

All guestrooms are individually furnished, and have comforts such as premium bedding, as well as amenities such as free WiFi.

More amenities include:

Hairdryers and shampoo
42-inch plasma TVs with cable channels
Private gardens, heating and daily housekeeping

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

28 Oct - 29 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Airport shuttle on request
Free self parking on site

Food and drink

A bar/lounge
Hosted evening meal available on Tuesday for a fee of MXN 400
Snack bar/deli

Restaurants on site

INDÓMITO

Things to do

Full-service spa

Family friendly

Snack bar/deli

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Terrace

Full-service spa

Couples treatment rooms
Massage

Accessibility

No lift
Smooth flooring in public areas

More

1 floor
Colonial architecture
Designated smoking areas
Renovated entire property - July 2024

Room amenities

Bedroom

Premium bedding

Bathroom

Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch plasma TV with cable channels

Food and drink

Limited room service

More

Connecting rooms available
Heating
Individual decor
Individual furnishings
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 7:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 250.0 per day.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Pet fee: MXN 250.00 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: MXN 250.0 per day
Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sereno Art Hotel San Cristobal de las Casas

Sereno Art Hotel

Sereno Art San Cristobal de las Casas

Sereno Art

Sereno Art Hotel

Sereno Hotel Hotel

Sereno Hotel San Cristóbal de las Casas

Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sereno Hotel?

Self-parking is free at this property.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Checkout is at noon.

Where is Sereno Hotel located?

Located in Barrio de La Merced, this spa hotel is steps away from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

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Sereno Hotel

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Standard Double Room

Highlights

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Deluxe Room

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Family Room

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Sereno Hotel

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

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