San Bruno Hotels, Mérida

"Great stay!!! Mini split A/C, very cold. Staff was very friendly and helpful. Would definitely stay there again!"

"The hotel was perfect location and generally clean and comfortable. My only issue was that on the first night we did not have water. We informed the front desk and she was not helpful and asked to try again in 30 mins. "

"♦️OVERVIEW (Feb 8 - 15, 2026) I would happily stay here again! ❤️ The Hotel Scappata is not a luxury high-end hotel, but it sure tries hard to be! I had absolutely no problems staying here. There were a few minor issues here and there, but I’m not here to complain, and I’m already looking forward to my next visit! I had a generous sized room with a comfortable king-size bed, sofa in an adjoining room (with dresser/drawer), and all the amenities you need; including towels (and beach towels!), stocked mini-fridge (with wine!), coffee-maker, safe, air-conditioning, and wide-screen TV’s—two of ‘em! (but who goes to México to watch TV?) Rates were reasonable and competitive with other hotels in the area. ⦁ A word about noise: It doesn’t matter where you stay. All hotels along the Malecón will have noise; especially in the evenings (from scooters, dogs barking, etc )— although the Hotel Scappata is somewhat quieter than other hotels along the Malecon (due to being further away from the pier). ♦️NOTES • HOTEL SCAPPATA: established in 2022 (formerly the Real del Mar Hotel/Restaurant Pelicano’s) • The hotel’s entrance is actually on the side of the building, on calle 70, but the hotel’s façade & restaurant face the Malecón (Calle 19 x 69/70 Malecon Progreso, Yucatán • The malecón itself is on calle 19 (also known as calle 69) "

"Todo está muy bien , los baños un poco antiguos pero en general todo muy bien , la chica de los masajes es una maga me quito el dolor del nervio ciático , lo único poco mal es que se escucha mucho cuando tienes huéspedes enseguida . "

"What really made this hotel stand out was the incredible staff. From the moment we arrived, they were warm, welcoming, and genuinely kind. Every interaction was friendly and helpful, and they clearly take pride in making guests feel comfortable and well cared for. Their hospitality truly made the stay special. The room itself was spotless and very well equipped, showing the same level of care and attention. The hotel also has a small pool and convenient parking, which were nice touches. One of our favorite spots was the rooftop terrace. It has comfortable patio furniture and is the perfect place to relax in the evening with a glass of wine and enjoy the warm breeze. Overall, this hotel offers a clean, comfortable stay, but it’s the wonderful staff who really make it memorable. Their kindness and attentiveness are what set this place apart."

"Balcony view was satisfactory "

"This place is so unique and beautiful but there were also so many small annoyances. Our rating reflects the disparity between our expectations booking a boutique resort that touts offering a luxury experience (at a much higher than average price point for the area) and the actual experience we had. Pros: The grounds are beautiful and appear as shown in the photos. The staff is polite, friendly, and attentive. The theming of the resort is unique with elements including the rooms themselves designed to mimic bird’s nests as also reflected in the name of the restaurant (Nido is nest in Spanish), and the naming of each room after a local bird. K’u also means nest in the Mayan language. The design blends nicely into the local environment. The food that we had from the restaurant was good with the chef and kitchen staff at dinner doing a particularly good job with the food and presentation. The cleanliness of the rooms and facilities was generally very good with exceptions noted below. Cons: Here we will itemize our long list of small annoyances. Extra costs: There is a “no external food or drink” policy at the resort. Onsite food and drink costs that were considerably higher than average. The drinks in particular were expensive. If you bring outside alcohol the resort charges a $500 peso uncorking fee to have it on property. It should also be noted that my husband’s coffee was consistently brought to him at room temperature. This menu item was listed at almost $7.00 CA"

"We had a fabulous time. Unbelievable spot no neighbors on one side and nobody in the house next-door. So peaceful, constant breeze perfect weather giant house great pool violet and Jorge were great. Answered my questions right away,although I had only a couple. Highly recommend."

"Room was small but very clean. The staff were very helpful. "