Book a Salem Cottage

"Breakfast is nothing "

"was very disappointed with my stay at the Holiday Inn Express in Rolla, MO. From the moment we arrived, the front desk staff was not welcoming. They weren’t outright rude, but they were inattentive and gave the impression that guest service was not a priority. The room itself had a noticeable mildew odor, and the sheets smelled sour, which immediately raised concerns about cleanliness. The biggest issue, however, was the shower. It drained extremely slowly, leaving us standing in dirty backwash while trying to bathe. We reported the problem to the front desk before leaving for the day on Sunday, expecting it to be properly addressed. When we returned that evening, the beds had been made and it seemed like some sort of spray had been used to mask the smell, but the main issue was not fixed. The shower was still draining poorly, and it appeared that the only “solution” was pulling the drain stopper up higher rather than actually resolving the problem. Overall, the lack of attention to cleanliness and failure to properly address a basic maintenance issue made this stay very unpleasant. I would not stay here again and would not recommend this location to others."

"We got to breakfast at 8:15 on a Sat. It ends at 9. Only got a half a cup of coffee. Basically nothing left but cold cereal. Didn't refill anything. But the hotel is very clean and id rather have that then a breakfast. I will stay there again just for that reason"

"The room, staff and air conditioning was fine. The breakfast was dreadful. Only used on our first morning and went to a restaurant for an excellent breakfast the next day."

"Breakfast was good. Hotel was clean"

"Everything was fine until I got locked in the bathroom in my room when I didn’t even lock the door and couldn’t get out. I had a panic attack since my children were outside and I didn’t have access to them and I had to rely on a 6 and 9 year old to get me help. Luckily they got me out within 15 minutes but it is scary/helpless feeling when a single parent cannot keep an eye on their children and they are denied access to them even for a short time. "

"The hotel is dated. Beds are rock hard. An attempt is made to soften them with what felt like an additional mattress topper, but they are so worn down that it doesn't help at all. May as well have paid half the price for one of those sketchy run down motels. I don't expect 5 stars from a hotel in the middle of nowhere MO, but I expect more from this hotel chain. Everything needs a big refresh, otherwise lower the prices to reflect what's being provided."

"Really nice. Cleaner and more well maintained than many pricier hotels that I've been to. Will definitely stay there again."

"Everything was fine. "