Relais & Chateaux in Saint-Etienne-du-Gres

"Based on the attractive photos posted in the property listing, I thought I was getting a great off-season deal at a nice golf resort. Upon arrival, however, I immediately realized I had been misled. The property is seriously dilapidated and looks nothing like the pictures. The bathroom in the room was the worst. Not only was there a very unpleasant stench of sewer coming from the shower drain, but there was also mold throughout the bathroom, which is clearly a health hazard. The only positive aspects were the spacious room and the free parking. I strongly recommend staying away from this place until it has been fully renovated. In its current condition, it is simply not worth the money."

"Very good service, safe parking in the central part "

"the parking situation was sooo difficult...far away, all cobblestones, ugh. they did send me an email about the difficulties but it was AFTER i booked. TV was awful, BBC news was the only english station. front desk did not speak or understand any english. could not drive to hotel, it was surrounded by ped areas and that was not clear. i called to see how to get in and thats when i realized the no english situation. all i understood was 'parking palais du papes' ugh. i will alwlays choose on site parking in the future."

"Chambre sale, cotions non remboursé après le départ, accueil à l’ar"

"Wonderful. "

"They upgraded my room. It was an excellent stay for the price."

"Julian was amazing help when i couldn't find the hotel, much appreciated."

"The reception welcome and in particular Raphael. He is outstanding and deserves high recognition. He makes a huge difference to your hotel and needs retaining. "

"Typical European room but with AMAZING water pressure and heat in the shower. "