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"Everything was perfect 😊"

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"Friendly staff, clean and spacious room and tasty breakfast "

"Room was a good size and beds comfy. Liked how we could adjust the air con to either heating or cooling and not just set on one or the other. We stayed in South Tower and quiet. Walked out of the train and straight to the hotel so good."

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"Excellent service and amenities. Very relaxing."

"The outdoor onsen was good."

"Hotel and room good, has everything need, close to the station. The only thing was hard pillows and need to get a different pillow from reception. There only a few pillows so not enough for all rooms. Better to have a softer pillow in room anyway."

"I need to contact the hotel regarding a forgotten item. Could you give me their email address please? Their website did not have any way for one to contact them without furigana (if you don't know what they is, just as well)."