All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The check in staff was very helpful with getting the room i wanted. Convenient location and property has everything i needed. Just wished the room were more upgraded.
cindy
Stayed 2 nights in May 2024
10/10 Excellent
Kimberly
Travelled with partner
21 May 2024
Liked: Amenities
I love the place everything was exellent
Kimberly
Stayed 1 night in May 2024
Response from Holiday Inn Express Team. on 22 May 2024
Dear Our Valued Guest, Thank you so much for your recent stay with us and we appreciate your valued feedback. We hope to welcome you back soon.Sincerely,
Response from Holiday Inn Express Team. on 22 May 2024
Dear Our Valued Guest, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We are looking forward to welcoming you on your next stay with us soon. Sincerely,
10/10 Excellent
Debra L
Travelled with family
20 May 2024
Nice but the refrigerator froze anything you put in it b
Debra L
Stayed 2 nights in May 2024
Response from Holiday Inn Express Team. on 22 May 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel and we much appreciate your feedback.We hope to welcome you back soon.Warmest regards,
Clean, safe and very well kept. Staff was amazing very knowledgeable and welcoming
Patsy
Stayed 1 night in May 2024
Response from Holiday Inn Express Team. on 8 May 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We much appreciate your valuable feedback on our property and services.We hope to see you again soon.Sincerely,
LOVED the reading lights on the headboard. Only complaint because I always have to put one so you know its a real review, I felt that the shower bath combo was a little small ( like bath is only meant for a child) would have preferred just a larger walk in shower
Nicole
Stayed 3 nights in Apr 2024
Response from Holiday Inn Express Team. on 4 May 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We much appreciate your valuable feedback. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,
Response from Holiday Inn Express Team. on 4 May 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.we are looking forward to welcoming you on your next stay with us.Sincerely,
Response from Holiday Inn Express Team. on 26 Apr 2024
Dear Our Valued Guest, Thank you for staying with us and for your kind review.We trusted that you had a great time here with us and we hope you welcome you back soon.Sincerely,
Response from Holiday Inn Express Team. on 26 Apr 2024
Dear Our Valued Guest, Thank you for choosing Holiday Inn Express & Suites for your recent stay in Elk Grove! Looking forward to welcome you again soon.Sincerely,
Good overall just got placed next to the main road , kinda noisy till late evening
Chris
Stayed 1 night in Apr 2024
Response from Holiday Inn Express Team. on 9 Apr 2024
Dear Our Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We strive to make the experience at Holiday Inn Express one you will remember forever. Therefore, your comments are very important to us. We have noted your room preferences for future booking.Thank you again and looking forward to welcome you again soon.Sincerely,
There is a walking trail a block away. It feels safe for a morning walk. Lots of food options. Hotel staff very friendly and helpful. Lots of room for our team to hang out in the lobby.
Holly
Stayed 1 night in Apr 2024
Response from Holiday Inn Express Team. on 9 Apr 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Elk Grove. The Fact that you choose Holiday Inn Express is an honor to us.We are very glad that you enjoyed your stay and hope will come back again! Sincerely,
Response from Holiday Inn Express Team. on 9 Apr 2024
Dear Our Guest, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We hope to be able to welcome you back very soon.Sincerely,
Breakfast was good every day. Keys for the room did not work all the time and needed them replaced 3 of 5 days. Difficult to get housekeeping services on 3 of 5 days.
Mark
Stayed 5 nights in Mar 2024
Response from Holiday Inn Express Team. on 29 Mar 2024
Dear our Valued Guest, Thank you for sharing your recent experience with us. We truly regret the inconvenience caused to you. We again sincere apologized for missing your room service. We take guest feedback seriously and will using your provided feedback to coach our team accordingly.We hope to see you again. Sincerely,
10/10 Excellent
abigail
25 Mar 2024
abigail
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Team on 26 Apr 2024
Thank you again for your great online review and we look forward to welcome you back soon.Sincerely, .
10/10 Excellent
So Yeun
24 Mar 2024
So Yeun
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Team. on 26 Mar 2024
Dear our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!Sincerely,
Response from Holiday Inn Express Team. on 15 Mar 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We much appreciate your valuable feedback on our property and we look forward to welcome you back soon.Sincerely,
8/10 Good
Steven
Travelled with family
14 Mar 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
I would not stay again
Steven
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Team. on 15 Mar 2024
Dear our Valued Guest, Thank you for taking your time to complete our online review.We apologize for the negative experience that you had and we wish that you could share with us so that we can coach our team and make improvements.We hope that the incident does not keep you from giving us another chance.Sincerely,
Response from Holiday Inn Express Team on 6 Mar 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate your feed back and we are looking forward to welcoming you on your next stay with us.Sincerely,
We staied in the suite with our boys. There was so much room for them to eun around in. The beds were comfortable. I just wish we git to utilize that enormous bathtub!!!
Samantha
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Team. on 6 Mar 2024
Dear Our Valued Guest, Thank you for taking the time to share your experience with us. We are all delighted that enjoyed your visit so much. We hope to be able to welcome you back very soon.Sincerely,
6/10 Okay
Sam
29 Feb 2024
Sam
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Team. on 21 Mar 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We noticed that we scored lower than we would have liked when it came to certain aspects of your satisfaction. Would you please mind elaborating on what we could have done differently to make your stay more fulfilling? We hope to see you back. Sincerely,
Response from Holiday Inn Express Team. on 28 Feb 2024
Dear Our Valued Guest, Thank you for your choosing our hotel. We much appreciate your valuable stay with us and we look forward to welcome you back soon.Sincerely,
The room and hotel were very clean. Had a great 2 day stay, it is local to many stores and dining options.
Priscilla
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Team. on 24 Feb 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We much appreciate your valuable feedback on our property.We hope to see you again soon!Sincerely,
10/10 Excellent
Rosa Ana
22 Feb 2024
Rosa Ana
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Team. on 20 Mar 2024
Dear Our Valued Guest, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
Response from Holiday Inn Express Team. on 21 Feb 2024
Dear Valued Guest, Thank you for taking time to complete our online review. I trusted that you had a great stay and looking forward to welcome you back. Sincerely,
10/10 Excellent
Justin
16 Feb 2024
Justin
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Team. on 17 Feb 2024
Dear Our Valued Guest, Thank you again for your great online review and we look forward to welcome you back soon.Sincerely,
Nice room bed and bathroom plus breakfast in a great location with safe parking. Would be 5 stars but No Luggage Cart available at check in, a major inconvenience for us. Quiet and they gave us a late checkout
Thomas
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Team. on 14 Feb 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Elk Grove. The Fact that you choose Holiday Inn Express is an honor to us. We are sorry for the inconvenience upon arrival.We sincerely hope you enjoyed your stay and will come back again! Sincerely,
6/10 Okay
john
Travelled with family
12 Feb 2024
john
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Team. on 14 Feb 2024
Dear Our Valued Guest, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
Response from Holiday Inn Express Team. on 14 Feb 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!Sincerely,
Response from Holiday Inn Express Team. on 4 Feb 2024
Dear Our Valued Guest, Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience during your stay with us and we hope to see you again soon.Sincerely,
Response from Holiday Inn Express Team. on 4 Feb 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
10/10 Excellent
Chad A
1 Feb 2024
So far the property and staff have been excellent!
Chad A
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 4 Feb 2024
Dear Our Valued Guest,Thank you for your recent stay with us. We sincerely hope you enjoyed your stay and will come back again.Sincerely,
Response from Holiday Inn Express Team. on 30 Jan 2024
Dear Our Valued Guest, Thank you for taking your time to complete online review from your recent stay with us. We delighted to note that you had a great stay with us and we hope to see you again soon. Sincerely,
10/10 Excellent
Verified traveller
Travelled with family
28 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 30 Jan 2024
Dear Our Valued Guest, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
10/10 Excellent
geneva
24 Jan 2024
geneva
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 20 Mar 2024
Dear Our Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We trusted that you had a great stay and hope to see you back soon. Sincerely,
The room was very clean and also the bathroom. Breakfast was very good.
Edmund
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 23 Jan 2024
Dear Our Valued Guest, We are delighted to note that you had a pleasant experience during your stay with us; and appreciate your valuable feedback on our rooms and as well as our food offerings.Thank you once again for your review and we hope to see you again soon.Sincerely,
the gentleman at the front desk his name was Dominique, greeted me with a smile and was very helpful and courteous. best customer service I've ever had from somebody at a hotel thank you Dominique for great service
Steve
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 16 Jan 2024
Dear Our Valued Guest, Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience during your stay with us; and appreciate your valuable feedback on our services.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.Sincerely,
8/10 Good
Carlos M
14 Jan 2024
Carlos M
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 16 Jan 2024
Dear Our Valued Guest, Thank you for taking your time to complete our online survey. We trusted that you had a great stay and wee look forward to welcome you back soon.Sincerely,
Response from Holiday Inn Express Team. on 16 Jan 2024
Dear Our Valued Guest, Thank you for your recent stay with us. We much appreciate your valuable feedback and love to hear your feedback. We hope to see you again soon!Sincerely,
Response from Holiday Inn Express Team. on 13 Jan 2024
Dear Our Valued Guest, We are delighted to note that you had a pleasant experience during your stay with us; and appreciate your valuable feedback and we invite you to include us in your future plans when you visit this area again.Sincerely,
6/10 Okay
Thomas
12 Jan 2024
Liked: Cleanliness
Average Facility
Thomas
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Team. on 13 Jan 2024
Dear Our Valued Guest, Thank your for your recent stay with us and we look forward to welcome you back on your next stay. Sincerely,