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Reviews of Fairfield Inn by Marriott Sacramento Cal Expo

2.5 out of 5
Fairfield Inn by Marriott Sacramento Cal Expo
1780 Tribute Road, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1009 reviews" "
Rating 8 - Good. 301 out of 1009 reviews" "
Rating 6 - Okay. 84 out of 1009 reviews" "
Rating 4 - Poor. 53 out of 1009 reviews" "
Rating 2 - Terrible. 42 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Siavash, Los Angeles

Business traveller
Liked: Cleanliness, staff & service
Rooms were clean, but the rooms and the hotel are outdated and old.
Stayed 2 nights in May 2024

10/10 Excellent

Stacey

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Faviola

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience for us. Our room was next to very noisy men that had their tv so high we could not hear ours next door. They woke up at 6:00 am and yelled and slammed their door so many times. We also had a train whistle all night long seemed like every hour all night long. The entire room needs to be upgraded. There was hair in the bathtub when we arrived. Very disappointing for a Marriott property!!
Stayed 1 night in May 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert, Banning

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access. Quiet.
Stayed 1 night in May 2024

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Lady that checked us in , in the evening was attentive and personable. Lady in the morning was on cell phone at time we were checking out.
Stayed 1 night in May 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel and is very clean. The breakfast was good and it was in a safe location.
Stayed 1 night in May 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
we ended up canceling our reservation
Stayed 1 night in May 2024

4/10 Poor

Cailey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was surprised with the overall high rating of this hotel, given my experience. To be clear, the staff members were wonderful. No issue there. But the hotel itself really leaves something to be desired. The flickering light in the bathroom nearly gave me a migraine, everything felt worn down, especially the wardrobe, and the elevator made quite the screeching noise. Nicer experiences are available for the same price nearby. To repeat: this is a not a staff issue. It's a series of property maintenance issues, and I'm posting this review in the true spirit of hope that management will consider investing in fixing some of these aspects if and where possible.
Stayed 1 night in May 2024

10/10 Excellent

La Denna

Stayed 2 nights in Apr 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very pleasant - made check in very quick.
Stayed 1 night in Apr 2024
Response from bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

2/10 Terrible

Shelly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ppl at desk very rude
Stayed 1 night in Apr 2024

8/10 Good

Paj

Liked: Cleanliness, staff & service
Liz made the check in process smooth. She's funny. The breakfast is good. The beds are comfy
Stayed 1 night in Apr 2024

6/10 Okay

Suma

Liked: Staff & service
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Amenities
Very clean and comfortable room, and the staff were very friendly!
Stayed 1 night in Apr 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Giovanni

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very likeable area
Stayed 1 night in Mar 2024

6/10 Okay

SARAH

Beds were not comfortable!!
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlyn, Felton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing and so overly accommodating!
Stayed 5 nights in Mar 2024

10/10 Excellent

Qing

Business traveller
Liked: Cleanliness, amenities
比较安静
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable, quiet and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Ger

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Liked: Staff & service
The property and area are great but the loud sound of the train when it passes by is disturbing
Stayed 2 nights in Feb 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Janis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the area pretty quiet but you do hear the horns of the trains that pass by in the nearby area...just far away enough for us to enjoy it. Some might find it bothersome. Our room was clean, breakfast was more than just pastry and coffee (waffles, scrambled eggs, bacon, fruit, yogurt, juices, etc.). Our room was very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Lagura

Liked: Cleanliness, staff & service, property conditions & facilities
Lyn was very helpful at the front desk
Stayed 3 nights in Mar 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and the hotel was comfortable. The train next to the hotel is very noisy and made it difficult to fall asleep. Now I know why they have the white noise machine in my room.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Liz at front desk was great!
Stayed 1 night in Mar 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

FREDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was professional and friendly. Breakfast was great. The only downside was the hotel was located not far from a train track and it did wake me at night.
Stayed 2 nights in Feb 2024
Response from bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Fred E

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Jose, Wilmington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants around
Stayed 1 night in Mar 2024
Response from bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

michael anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that you charge to park a car. That is rediculous. I will never stay there again just for that reason. Just another way to rip people off.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for feedback. .

6/10 Okay

Linda, San Mateo

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Property was a bit run down in addition we got a room next to a very loud elevator.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for response and do apologize for the loud elevator and will have someone look into it, but thank you for the feedback.

6/10 Okay

Samantha

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
The people at the front desk were very nice. My room definitely could have been cleaner and it seemed run down. The bathroom constantly smelled like sewage. I stayed for a week and my room was only serviced once (I had my do not disturb sign up two of the days). The breakfast was good.
Stayed 6 nights in Feb 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for your feedback. I do apologize for the inconvenience you experienced and will make sure to have those issues addressed.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bbalcarcel on 21 Apr 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

Tranee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

David

Travelled with partner
All good
Stayed 3 nights in Jan 2024

6/10 Okay

Terri

Liked: Cleanliness, staff & service, amenities
The hotel was nice. Average. Nothing good or bad. Just average. Liz, who worked the front desk was excellent! Very personable, friendly & made me feel right at home. I was traveling by myself so this was a plus. The noise from the train kept me up both nights. Nothing to do with the hotel, but hard when you’re needing your sleep while on business & traveling. Was, for sure, a negative effect on my stay.
Stayed 2 nights in Feb 2024
Response from Bbalcarcel on 16 Feb 2024
Hi Terri , thank you for feedback, I am very glad to hear your stay was enjoyable and how great Liz was. I do apologize for the train noise that kept you up and wish there was more we could've done to avoid that. But hopefully we will see you again in the near future.

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Fairfield Inn Cal Expo on 8 Feb 2024
Hi A, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Fairfield Inn Cal Expo on 8 Feb 2024
Hi Debbie, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Fairfield Inn Cal Expo on 8 Feb 2024
Hi Eric, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!