All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The motel was clean and comfortable the staff helpful and welcoming
Kay
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Kay,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!
Stay was pleasant. Bed was very comfortable. Good, clean, spacious room.
Maria
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Maria,We are pleased to hear that you found our beds comfortable and enjoyed our clean, spacious rooms. Should you have any further feedback or require assistance, please feel free to contact our management team directly.
The property is surrounded by homeless encampments. Due to their camp fires at night, the hotel smells like smoke.
Anthony
Stayed 3 nights in Apr 2024
Response from Manager on 11 May 2024
Hello Anthony,We apologize for any inconvenience caused during your stay. Ensuring our guests' comfort and safety is our top priority, and we are taking measures to address the matter. Your feedback is valuable in helping us make improvements for all our guests to enjoy their stay with us.
10/10 Excellent
jennifer
Travelled with family, Travelled with family and small children
4 May 2024
Liked: Property conditions & facilities
Definitely a lot of homeless around which makes it not suitable for a family
jennifer
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello jennifer,We regret to hear about your concerns regarding the area surrounding the hotel. Our guests' safety and comfort are our top priorities, and we take all feedback seriously. We recommend reaching out to local authorities for further assistance on this matter. Thank you for sharing your experience with us.
I liked how it had parking but the pool was a slight disappointment
angel
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello angel,Thank you for sharing your feedback with us. We are glad to hear that you found the parking convenient. We appreciate your honest input about the pool, and we will be sure to pass this along to our team for future improvements. We hope you were still able to enjoy your stay with us despite this issue.
The property was clean and the staff was nice and knowledgeable. The breakfast was great with a wide variety of options.
Julie
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Julie,We are thrilled to hear that you found our property clean and our staff friendly. It's wonderful that you enjoyed our breakfast spread with a wide variety of options. Your positive feedback is greatly appreciated.
10/10 Excellent
Alyssa
Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Hello Alyssa,We are pleased to hear that you found our hotel to be clean during your stay. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future for another enjoyable experience.
10/10 Excellent
melka
27 Apr 2024
melka
Stayed 1 night in Apr 2024
Response from Manager on 19 May 2024
Hello melka,We are delighted to hear you had a wonderful stay with us! Please do not hesitate to reach out if there is anything we can assist you with in the future.
6/10 Okay
John, Modesto
Travelled with family
21 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
The area is discusting... the rooms and inside were okay. Beds small and hard. Would not stay here again
John
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello John, We're sorry to hear your stay did not meet expectations. We value your feedback and will share it with our team for improvement. Thank you for choosing our hotel, and we hope to have the chance to welcome you back in the future.
8/10 Good
Antonio
21 Apr 2024
Liked: Cleanliness, staff & service
Antonio
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Antonio, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
Hello michael anne,We appreciate your kind words about our staff and the cleanliness of our hotel. Your feedback is valuable in helping us provide a great experience for all our guests. If you have any further comments or suggestions, please feel free to contact our management team.
8/10 Good
ERIKA
12 Apr 2024
Disliked: Property conditions & facilities
Hotel was quiet, the room was okay disappointed by the condition of the pool it was dirty and grimy.
ERIKA
Response from Manager on 13 Apr 2024
Hello ERIKA,We're sorry to hear about your experience with the pool, as cleanliness is our top priority. Your feedback is valuable and will be shared with the management team for further review. We hope this won't deter you from considering us in the future for an improved stay.
Hello Edwin,We appreciate your feedback and are glad to hear you had a good experience at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to our management team. Your input is valuable to us as we strive to continually improve our services.
There was marijuana in the hall coming from our neighbors, loud reggae music and talking. Expect to be approached by homeless people. It was clean inside and around the hotel. Great breakfast and the staff was friendly and helpful.
Christine
Stayed 4 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Christine, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our clean accommodations, delicious breakfast, and friendly staff. Should any disturbances arise during your stay, we recommend contacting our front desk for immediate assistance. Your comfort and safety are our top priorities.
Hello Maelene,We appreciate your positive feedback on our friendly staff and convenient location. Our team strives to provide excellent service to all our guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.
10/10 Excellent
Felicity
Travelled with family, Travelled with family and small children
Area around seemed a little sketchy, but no troubles. We only stayed for 1 night and left early.
Felicity
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Felicity,We appreciate your feedback and are glad to hear that your stay was uneventful. The safety and well-being of our guests is our top priority. If you have any concerns or further feedback, please don't hesitate to reach out to our management team directly.
Hello Marina,We're thrilled to hear you had a great stay with us! Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
6/10 Okay
Harjoven
Travelled with family
31 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Just a mediocre place, the area around the suites is very shady and boring, but the guy at the front desk was very cool
Harjoven
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Harjoven, We appreciate your feedback on our front desk staff and take all comments into consideration in our efforts to improve. Our team values every guest's experience and we will continue striving to meet expectations.
Area around the property was very sketchy. Couple homeless people with tents camped behind the property. Creepy people lurking at the gas station. Girl at front desk was very nice and helpful. Tall bald gentleman was nice but no personality. Indian guy was kinda creepy with his mask and gloves and not very friendly. Free breakfast wasn’t much of a breakfast at all and very mediocre. Undercooked eggs and sausage. No sugar free syrup or decaf tea. No other milk options. Room was filthy and not cleaned properly and had never seen a deep clean. Queen beds were actually full size and not queens at all yet they’re advertised as queens. Ice bucket had mold in it. People slamming doors and what sounded like a herd of elephants running down the hall on the floor above at all hours. Blackout curtains didn’t close all the way which was a pain with the massive bright light in the parking lot next to us and were dirty. Glad I brought my Clorox wipes so I could disinfect what I could and clean myself. Phone was sticky and light switches had gunk on them. Only positive thing I can say aside from nice girl at the front desk was they had good plumbing and the toilet worked well. Overall I would give this place a 2 out of 10 and my family won’t stay here again.
Andriy
Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Andriy,We appreciate your detailed feedback on your recent visit. We are glad to hear that you found our front desk staff helpful. Your comments regarding your experience have been noted for future improvements. We regret to hear that certain aspects of your stay did not meet your expectations. Feel free to reach out to management for any further concerns you may have.
Hello William,We're delighted to hear that our hotel's proximity to downtown was convenient for your stay. Should you choose to visit us again, we hope you'll explore even more of what the local area has to offer.
Hello Richard,We appreciate you highlighting our convenient location and complimentary amenities during your stay. Should you have any further feedback or inquiries, please feel free to reach out to our management team directly.
10/10 Excellent
E. F.
11 Mar 2024
Pristine room and friendly staff!
E. F.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello E. F.,We are delighted to hear that you enjoyed your stay with us and appreciated our clean rooms and welcoming staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Property is fine, staff is fine, breakfast was good, room was good. Front door locks after a certain time and no one warned us about it, so we found ourselves locked out on our second day. Parking limited to one car, this was also not made known before check in.
Natalie
Stayed 2 nights in Mar 2024
Response from Manager on 12 Mar 2024
Hello Natalie, Thank you for sharing your feedback with us. We appreciate your positive comments about our property, staff, breakfast, and rooms. We apologize for any inconvenience caused by the front door locking and parking limitations. We recommend future guests to inquire about our lock policy and parking arrangements upon arrival to avoid any surprises during their stay.
Hello Luis,We are pleased to hear that you found our location convenient for exploring downtown. We appreciate your positive feedback and hope you had an enjoyable stay with us. If you have any further comments or suggestions, please don't hesitate to reach out to our management team directly.
Hello Hilary,We are thrilled to hear that you had a fantastic experience during your stay at our hotel. We look forward to welcoming you back soon!
10/10 Excellent
tim
1 Mar 2024
tim
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello tim,We're thrilled to hear you had an excellent stay with us! Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.
Hello Jeff,We appreciate you highlighting our convenient location and hope you found it beneficial during your stay. If you have any further feedback or concerns, please feel free to reach out to the management. Thank you for choosing our hotel for your visit.
Felt safe, staff is friendly, convenient breakfast before work conference.
Lauren
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Lauren,We are delighted to hear that you felt safe during your stay with us and enjoyed the convenience of our breakfast service before your conference. Thank you for recognizing our friendly staff. Should you have any future concerns or feedback, please don't hesitate to reach out to our management team directly.
Hello Thomas,We are delighted to hear that you found our hotel to be very clean during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.
The staff was extremely friendly. It was clean and we enjoyed our stay.
Cindy
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello Cindy,We are delighted to hear that you found our staff welcoming and enjoyed a clean stay with us. Your positive feedback is truly appreciated and we hope to welcome you back in the future.
Hello Susan,We are delighted to hear that you appreciated our clean facilities and our friendly team during your stay. Your positive feedback is greatly valued by us. Thank you for taking the time to share your experience with us.
8/10 Good
Katy
Business traveller
22 Feb 2024
Liked: Cleanliness, staff & service
N/A
Katy
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Katy, Thank you for sharing your feedback with us. We value all guest comments and will take them into consideration for future improvements. Please feel free to reach out to our management team with any further concerns.
10/10 Excellent
YAROSLAV
21 Feb 2024
YAROSLAV
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello YAROSLAV,Thanks for making our day by providing us a.five-star rating and surely it is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!.
Hello Denise,We appreciate your kind words about our accommodating staff! We aim to provide excellent service to all our guests. Your feedback is valuable to us as we continuously strive to meet and exceed expectations. Thank you for choosing our hotel for your stay.
The breakfast ladies were so nice to my kids. She served them breakfast when she didn’t have too. Gracias!
Jose
Stayed 2 nights in Feb 2024
Response from Manager on 23 Feb 2024
Hello Jose,We are pleased to hear that you and your children enjoyed the service provided by our breakfast team during your stay. It warms our hearts to know that your children had a positive experience. Your kind words will be shared with our team to inspire them further.
Hello Trinidad,Thanks for being our guest! We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another amazing experience.
Hello John,We are delighted to hear that you found our staff friendly during your stay with us. If you have any further feedback or suggestions, please do not hesitate to contact us directly. Thank you for choosing our hotel, and we hope to welcome you back again in the future.
Hello Mark, Thank you for choosing our hotel for your stay. We hope you had a pleasant experience with us. If there is any feedback you would like to provide, we encourage you to reach out to us directly so we can address any concerns or issues. We value your opinion and look forward to serving you again in the future.
2/10 Terrible
Maria
7 Feb 2024
Which conforr inn
Maria
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Maria,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and apologize for any inconvenience you experienced. It is through feedback like yours that we can address areas of improvement. We encourage you to contact our management team directly to further discuss your concerns in order to provide the best resolution possible.
6/10 Okay
John
5 Feb 2024
Liked: Cleanliness
Share a room with the homeless camp next door. Unsafe to park, walk around hotel.
John
Response from Manager on 7 Feb 2024
Hello John, We apologize for any inconvenience you may have experienced during your stay. The safety and comfort of our guests is always our top priority. We recommend contacting our management team directly to address your concerns in further detail. Thank you for bringing this to our attention, we value your feedback.
Hello Darren, Thank you for choosing to stay with us. We appreciate your feedback and are glad to hear that your stay was generally satisfactory. We strive to continuously improve our services and hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Louis
2 Feb 2024
Louis
Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Louis,We're thrilled to hear you had a fantastic stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon!
8/10 Good
Suemin
2 Feb 2024
Liked: Property conditions & facilities
Suemin
Stayed 1 night in Feb 2024
Response from Manager on 3 Feb 2024
Hello Suemin,We are delighted to hear that you had a positive experience during your stay at our hotel. We strive to provide excellent service to all our guests and are glad it reflected in your stay. Should you have any further feedback, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.
Hello Alfonso,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted that you had a great experience. We strive to provide exceptional service, and we hope to have the pleasure of welcoming you back in the future.
Hello Manpreet,Thank you for your kind feedback! We strive to provide a pleasant experience for all our guests and we're glad to hear that you enjoyed your stay with us. We appreciate your support and look forward to welcoming you back in the future.
2/10 Terrible
shelli
27 Jan 2024
shelli
Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello shelli, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide more details about your stay so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.
10/10 Excellent
Adam
25 Jan 2024
Adam
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Adam,Thank you for staying with us and for your excellent rating! We appreciate your support and we hope to welcome you back in the near future.
Nice place good price. Didnt like that our TV was broken. It worked but it had a black line through the middle and the bottom half kept turning blue.
Samantha
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Samantha, Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback about our pricing. We apologize for any inconvenience caused by the TV issue you experienced. Our maintenance team is constantly working to ensure all amenities are in optimal condition.
8/10 Good
maritza
21 Jan 2024
maritza
Stayed 1 night in Jan 2024
Response from Manager on 10 Feb 2024
Hello maritza,Thank you for choosing our hotel! We appreciate your stay and hope you had a great experience. If you have any further feedback or suggestions for improvement, please feel free to reach out to us directly. We value your opinion and would love to hear from you.