Book a Rumford Cottage

"Clean room, has heating and cooling options to make room comfortable. Staff is very helpful and friendly No issues with WiFi Multiple diners, shops available writing close proximity "

"Greeted very nicely. Very clean room. View from the balcony was very beautiful! Will definitely stay here again"

"Nice hotel. Staff friendly and helpful. Good breakfast."

" The staff was very friendly. Room was a little run down. "

"Yes"

"We were offered a larger room (on the first floor) upon check in. I had inquired about getting a second floor room, but was told that there were non available. We were put in a handicapped accessible room that was not clean. There were whit dog hairs all over the small navy blue sofa. Additionally, there were multiple hairs (human ones) all over the wet bar /counter area & the tub. The shower curtain liner was stained with God know what. There were bars all over the place. I requested a room change on Saturday morning and “all of a sudden “ there was a sector room available. This is when I got upset. I had been lied to the night before. My husband did not think that the place was that full. It ended causing stress to us and we got into a fight over this. Thus ruining our first ski getaway together in over 33 years. The staff did try to make it right with a cute hearts shaped out of towels and some candy that was left in our new room along with an apology note. "

"Easy access to slopes. "

"When we turned on the hot tub in our room, scum shot out of the jets, and one of the jets broke off and hit me. I tried talking to the staff about it that night and in the morning but weren’t offered much help due to management not being there. We were told that management would follow up with us via email and we haven’t heard back in days. "

"Shouldn't allow staff to smoke at reception desk - not a pleasant smell when arriving at the hotel!"