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"No one was there. Everything is online the problem is their system failed so we couldn't have our room keys. For what you pay, the conditions are not great, the room is not good. I do not recommend staying here."

"Automated check in, no staff excellent cleaning. Junior suite was spacious, clean and comfortable. Noisy at night, with road traffic and bay insert hotel. Terrace at back pleasant on evening to sit out"

"Very clean spacious rooms, great selection for breakfast, nice location. Only issue I had at the property was the shampoo bottles being too high up 😂"

"Room was a good size but rather hot. Apparently, a/c system was in winter mode. Opening windows was rather noisy from street/people activity. Excellent breakfast. Even though coffee machine in room did not always work properly, a staff member came to look at it immediately. Very nice staff. No restaurant, other than for breakfast. There was a bar, but it was not open on Sunday. Very good location for visiting St Gallen by foot and very close to station."

"Couldn't have been better or cleaner or easier to manage! And laundry was free! In a country where things are so expensive relative to home, this was a nice gift. Would stay here again a hundred times over. They were super responsive and helpful with every question I have. Great location to boot!"

"Great location. Friendly staff. "

"Wonderful in all aspects"

"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."

"Great view"