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"Excellent customer service friendly and kind. "

"Rooms are basic"

"We enjoyed the stay. Our room was clean and comfortable. We found the night receptionist friendly and helpful, and we liked that the location was close to the train station and other public transit. The price to park was a bit steep, though we appreciated that the large garage was available next door. The only real negative was the elevators; for a relatively large hotel, they had a small capacity and took forever, which wasn't great for a family with a kid in a stroller."

"We greatly enjoyed our stay. Room and bathroom were incredibly spacious, especially for a European hotel. Perfect location that was a few steps from great restaurants and shops. Spas were only a short walk away as well. Room was very cozy and felt like we stepped into a scene from “Beauty and the Beast.” Also loved that the room bath had tap water and the mineral water that you could use to draw your own thermal bath in your room. Shower head was a bit tricky to position so that water didn’t escape the tiny shower door while showering. Would stay here again and recommend it to others."

"Breakfast great! Staff very friendly and service was excellent! Clean room with air conditioning. "

"Quiet and clean this is my second time stay here I like this place"

"no a/c. "

"Very good"

"The facilities were excellent. The location to the Christmas market was perfect. Highly recommend!"