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Reviews of Soudersburg Motel

3 out of 5
Soudersburg Motel
2850 Lincoln Hwy E, Ronks, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 994 reviews" "
Rating 8 - Good. 341 out of 994 reviews" "
Rating 6 - Okay. 122 out of 994 reviews" "
Rating 4 - Poor. 50 out of 994 reviews" "
Rating 2 - Terrible. 29 out of 994 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Coffee only for a few hours. No coffee machine in room. Ice machine not working, otherwise ok
Stayed 1 night in May 2024
Response from Brenda on 24 May 2024
Dear Victor, Thank you so much for your review and value business. Most motel only serve coffee for morning hours. I will have someone look at it. I hope you will give us another chance to provide you with excellent service and accommodations on your next trip. We are looking forward to seeing you on your next travels.Have a Blessed and Safe Day.Thank You.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. TV and wifi could use an upgrade.
Stayed 1 night in May 2024
Response from Brenda on 24 May 2024
Dear Philip, Thank you so much for your review and value business. Yes we have a great staff works for us. I will let Maintenance Department know about it. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated. The housekeeping was terrible. Will not be staying here again. Been coming to this area of PA for the last 17 years for vacation and never had stayed in a place this bad or out of date.
Stayed 2 nights in May 2024
Response from Brenda on 19 May 2024
Dear John, We just remodel 2 years ago. I will let my Housekeeping Department know about this. I am sorry you didn't enjoy your stay with us. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

LUIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to where we were going
Stayed 2 nights in May 2024
Response from Brenda on 19 May 2024
Dear Luis, Thank you so much for your review and value business. Yes we are close to a lot of attractions that the guests would like to see and do in the area. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
place was OK. very basic did have ice
Stayed 1 night in May 2024
Response from Brenda on 20 May 2024
Dear Joyce, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

6/10 Okay

Thomas

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This is across from a great breakfast buffet But never made the beds or cleaned the room and we were there 3 days not even more toilet paper or soap or shampoo
Stayed 3 nights in May 2024
Response from Brenda on 17 May 2024
Dear Thomas, Yes Dienner's Restaurant is very good. I will let Housekeeping Department know about these issues. I am sorry. I hope you will give us another chance to provide you with excellent service and accommodation on your next trip. Have a Blessed and Safe Day.Thank You.

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed there for onw night with my family. Dirty towels, couldn't taje a bath. Photos are away from what really you are going to see there. Not recommended for families. With 150 $ stay somewhere else.
Stayed 1 night in May 2024
Response from Brenda on 17 May 2024
Dear Michael, I am sorry that you didn't enjoy your stay with us. I was not aware of anything wrong with the room. If you would have call the desk I would have taking care of anything wrong immediately for you. Again I am sorry. I hope you will give us another chance to provide you with excellent service and accommodation on your next trip. Have a Blessed and Safe Day.Thank You.

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have no privacy they stare at you the whole time i stayed
Stayed 5 nights in Apr 2024
Response from Brenda on 15 May 2024
Dear Melissa, Because they saw a dog in the car. An was told to watch to make sure no one takes animals in our rooms. We are a no pets allow on our property. First night when they clean the room they smell smoke in the room and you were in form of no smoking in the room so they watch out for us so people don't break the rules when we tell them the rules. Have a Blessed and Safe Day.Thank You.

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Tight parking
Stayed 1 night in May 2024
Response from Brenda on 13 May 2024
Dear Raymond, I am sorry for the parking spaces but it was a very busy weekend for our area. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large and very clean and quiet n
Stayed 1 night in May 2024
Response from Brenda on 13 May 2024
Dear Linda, Thank you so much for your review and value business. Yes we offer clean, comfortable rooms for our guests. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Brenda that worked the front desk, was very friendly & helpful.
Stayed 3 nights in Apr 2024
Response from Brenda on 4 May 2024
Dear Jose, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. Yes she is very helpful on things to see and do in the area. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

melinda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Brenda on 6 May 2024
Dear Melinda, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.

8/10 Good

Anna

Stayed 1 night in Apr 2024
Response from Brenda on 17 May 2024
Dear Anna, Thank you for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelt like smoke and filthy. Room not cleaned or clean towels given in between nights.
Stayed 2 nights in Apr 2024
Response from Brenda on 26 Apr 2024
Dear Mike, I am sorry about the room smelling but I was not aware of any smoke smell in the room. We put the room on the housekeeper list if you left a do not disturb sign on the door and didn't take it down till later the housekeepers left you could have gotten the towels from the office. I hope you will give us another chance to provide you with excellent service and accommodations on the next trip.Have a Blessed and Safe Day.Thank You.

8/10 Good

Maynard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little older motel. Comfortable room.
Stayed 1 night in Apr 2024
Response from Brenda on 25 Apr 2024
Dear Maynard, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

8/10 Good

Janice

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Nice stay for the night.
Stayed 2 nights in Apr 2024
Response from Brenda on 22 Apr 2024
Dear Janice, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

4/10 Poor

Franchesca

Disliked: Cleanliness
My family has been going to this motel for years. But the recent experience was subpar in regards to cleanliness. The towels, rugs, and bedsheets were stained and dirty. Very disappointed as we’ve even recommended this location to other loved ones. However, with the recent changes in management the quality of the rooms has decreased and we will not visit here again.
Stayed 2 nights in Apr 2024
Response from Brenda on 16 Apr 2024
Dear Franchesca, I am sorry about your visit to us. But was not aware of any issue in your room are I could have taking care of the issue as soon as possible. I hope you will give us another chance to provide you with excellent service and accommodations on your next visit. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, responsible clerk, no cigarette smell.
Stayed 1 night in Apr 2024
Response from Brenda on 15 Apr 2024
Dear Allen, Thank you so very much for your review and value business. I am so happy you enjoyed your stay with us. Yes we have a great staff that works for us. We offer clean, comfortable rooms for our guests. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Ice
Stayed 1 night in Apr 2024
Response from Brenda on 13 Apr 2024
Dear Russell, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Quiet and close to everything. Only 3 issues fridge didn’t get cold. TV had next to no channels and the were some stains on one of the beds. Would recommend.
Stayed 2 nights in Apr 2024
Response from Brenda on 9 Apr 2024
Dear Joao, Thank you so much for your review and value business. I will check into these 3 issues that you brought to my attention. I was not aware of these issues. We are looking forward to seeing you on your next travels.Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Ekaterina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a very convenient location. The staff is very welcoming, very responsive and is taking good care of the property! I had the best sleep in a long time there! We will definitely come back:)
Stayed 1 night in Apr 2024
Response from Brenda on 7 Apr 2024
Dear Ekaterina, Thank you so very much for your review and value business. Yes we have a great staff that works for us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

8/10 Good

Nydia i Lugo

Stayed 1 night in Mar 2024
Response from Brenda on 20 Apr 2024
Dear Nydia, Thank you so much for your review and value business. I am so happy you enjoyed your stay with us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

6/10 Okay

Kari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Mar 2024
Response from Brenda on 29 Mar 2024
Dear Kari, Thank you so much for your review and value business. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Nydia i Lugo

Business traveller
Liked: Property conditions & facilities
Tanks I Ned 6 flights to Puerto Rico faster please good blessings first class for my and my family
Stayed 1 night in Mar 2024
Response from Brenda on 27 Mar 2024
Dear Nydia I Lugo, We don't book air flights for our guests. You would have to call the air port yourself. Have a Safe Flight home. Have a Blessed and Safe Day.Thank You.

2/10 Terrible

Leanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the hotel dirty, smelly, and noisy. I was charged twice. They also argued with me saying I was not. The credit card statement doesn’t lie.
Stayed 1 night in Mar 2024
Response from Brenda on 27 Mar 2024
Dear Leanna, I will check into the double billing. I am sorry you didn't enjoy your stay with us. I hope you will give us another chance to provide you with excellent service and accommodations on your next journey. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

ERIC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly impressed with Soudersburg Motel. It was for one night only but I slept well and had no issues at all
Stayed 1 night in Mar 2024
Response from Brenda on 26 Mar 2024
Dear Eric, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. Yes we have a great staff that works for us. Yes we offer clean, comfortable rooms for our guests. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

6/10 Okay

Jennifer, Edison

Liked: Cleanliness
I liked the location. I had issues entering the room. The door would not open. Went back to the front desk to get a new key. It still didn’t work for me. Maintenance/housekeeping was called and he was able to get the door open, but I felt I couldn’t leave because I was not sure I would be able to get back in. I had only booked one night and had a bottle of water with me.
Stayed 1 night in Mar 2024
Response from Brenda on 21 Mar 2024
Dear Jennifer, We have a 24 hour desk clerk service. We are here if you went out to get something to eat or sight see we are here to let you back into your room. We are looking forward to seeing you on your next trip.Have a Blessed and Safe Day.Thank You.

8/10 Good

Eric

Liked: Cleanliness, staff & service
Was overall well kept for an older property the price was good
Stayed 2 nights in Mar 2024
Response from Brenda on 18 Mar 2024
Dear Eric, Thank you so much for your review and value business. Yes we maintain our property well kept. Yes we offer clean, comfortable rooms for our guests at a reasonable price that will fit into their pockets. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent rates for the area and polite and professional staff. Room was clean.
Stayed 1 night in Mar 2024
Response from Brenda on 17 Mar 2024
Dear Robert, Thank you so very much for your review and value business. Yes we offer clean, comfortable rooms at a reasonable price for our guests to save some money. Yes we have a great staff that works for us. I am so happy you enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brenda on 17 Mar 2024
Dear Milton, Thank you so much for your review and value business. I am so happy you enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

6/10 Okay

Leslie

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brenda on 17 Mar 2024
Dear Leslie, Thank you so much for your review and value business. We are looking forward to seeing you on your next trip.Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet motel. Rooms very clean. Restraunt right across street and many shopping areas.
Stayed 2 nights in Mar 2024
Response from Brenda on 16 Mar 2024
Dear Cindy, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. Yes we offer clean, comfortable rooms for our guests. Yes Dienner's Restaurant is right across the street from them. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice mom and pop business. They have a lot of threatening fees if you don’t obey their policies.
Stayed 1 night in Mar 2024
Response from Brenda on 11 Mar 2024
Dear Dale, Everyone has policies about the smoking and damages in the room at all the hotels and motels. Some have higher fees than we do. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying there for years with family, always a great experience.
Stayed 3 nights in Mar 2024
Response from Brenda on 10 Mar 2024
Dear Louis, Thank you so much for your review and value business. I am so happy that you and your family enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness
Liked the property. Room was clean. Not enough towels. I had to go to the office to get more. No disposable cups for water. Nice tv, Fridge and microwave.
Stayed 1 night in Feb 2024
Response from Brenda on 7 Mar 2024
Dear Jennifer, Our rooms are always set for 2 sets of towels. If staying over the next day we set for the correct number of people in the room that is on the reservation. Some people don't put the correct amount of people for us to set for the towels. Yes we offer clean rooms for our guests. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Julia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Soudersburg Motel has an overly involved housekeeping staff who inquires about reservations as if they are front desk staff. It was peculiar, to put it politely. Also, the room smelled of cigarette smoke.
Stayed 3 nights in Feb 2024
Response from Brenda on 4 Mar 2024
Dear Julia, You stay at our other motel and smoked in the room, and you smoked in this room and other guests that stayed before you are non smokers. An our housekeepers seen you smoking. Our housekeepers want to make sure the room is not smoked in and damage. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Brenda on 24 Mar 2024
Dear Paul, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Great small motel for an easy stay in Lancaster. It's definitely dated, but the service was great, it was clean, and check in was easy enough. Not a place you want to spend a ton of time in, but perfect for a place to sleep.
Stayed 2 nights in Feb 2024
Response from Brenda on 19 Feb 2024
Dear Anna, Thank you so much for your review and value business. Yes we offer clean, comfortable rooms for our guests. Yes we have a great staff that works for us. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Mike

Travelled with partner
It's nice and close to areas that we go to!
Stayed 1 night in Feb 2024
Response from Brenda on 17 Feb 2024
Dear Mike, Thank you so much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
The gentleman working at the front desk at first wouldn’t accept my online reservation I made with the price it was online.
Stayed 1 night in Feb 2024
Response from Brenda on 14 Feb 2024
Dear Daniel, Your reservation was for checking in 2-11-2024 at 3:00 pm at checking in time but you check in at 1:00 am on 2-10-2024 which is a Saturday and you were paying for a Sunday rate not a Saturday rate.

10/10 Excellent

Mark

Travelled with family
Liked: Property conditions & facilities
Highly recommend affordable prices for family’s!
This was such a cute place to stay, it’s nothing over the top but it’s a perfect spot to stay with an affordable price! The women at the front desk was so nice! The room was very big and clean! The hotel is close to everything with two smorgasbords across the road for either breakfast or dinner! We will definitely be back and will stay here again!
Stayed 2 nights in Feb 2024
Response from Brenda on 13 Feb 2024
Dear Mark, Thank you so very much for your review and value business. We are a diamond in the ruff. We offer clean, comfortable rooms for our guests at a reasonable price that will fit into our guests pockets to enjoy the area a little longer. Yes we have a great staff that works for us. Dienner's Restaurant and Miller's Restaurant are close by to us. We are looking forward to seeing you on your next journey. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite older property but well maintained
Stayed 3 nights in Feb 2024
Response from Brenda on 11 Feb 2024
Dear Ruth, Thank you so very much for your review and value business. Yes we offer clean, comfortable rooms for our guests. It is an older property BUT it's a diamond in the ruff it is simple BUT clean. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Feb 2024
Response from Brenda on 10 Feb 2024
Dear Wanda, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Chad, Loudonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Walls are thin. I had a very loud angry man next door who spent half the day yelling at his phone. Staff offered a new room but i elected to stay.
Stayed 2 nights in Feb 2024
Response from Brenda on 7 Feb 2024
Dear Chad, Thank you so very much for your review and value business. I am so sorry about the next room being loud. But we try so many to tell him to be quiet. Again we are sorry. I hope you will choice us for your next motel when your in the area again. Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Thomas, Collierville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brenda on 7 Feb 2024
Dear Thomas, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next journey.

6/10 Okay

Billy, Toms River

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brenda on 6 Feb 2024
Dear Billy, Thank you so much for your review and value business. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Flossie

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brenda on 3 Feb 2024
Dear Flossie, Thank you so very much for your review and value business. I am so glad you enjoyed your stay with us. We are looking forward to seeing you on your next trip.Have a Blessed and Safe Day.Thank You.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brenda on 29 Jan 2024
Dear Michael, Thank you so very much for your review and value business. I am so glad that you enjoyed your stay with us. We are looking forward to seeing you on your next trip. Have a Blessed and Safe Day.Thank You.

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited our needs
Reasonable rates. Clean. Check in was nice. Basic accommodations which is reflected in the rates. A good overnight option for us. Quiet and parking close to our door.
Stayed 1 night in Jan 2024
Response from Brenda on 29 Jan 2024
Dear Maureen, Thank you so very much for your review and value business. Yes we offer clean, comfortable rooms at a reasonable price that will fit into our guests pockets to save. Yes we have a great staff that works for us. Call us in advance if you need first floor. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.

8/10 Good

Scott L

Stayed 1 night in Jan 2024
Response from Brenda on 20 Mar 2024
Dear Scott L, Thank you so much for your review and value business. I am so happy that you enjoyed your stay with us. We are looking forward to seeing you on your next travels. Have a Blessed and Safe Day.Thank You.