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Reviews of The Pope's Window

The Pope's Window
Via delle Fornaci 44, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 378 reviews" "
Rating 8 - Good. 85 out of 378 reviews" "
Rating 6 - Okay. 16 out of 378 reviews" "
Rating 4 - Poor. 2 out of 378 reviews" "
Rating 2 - Terrible. 1 out of 378 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Tieman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had never seen the staff during our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couple of days in Rome
This is a great place for a short stay. great location, and Paola was so helpful and provided all the local knowledge and information we needed, she was always available if we needed her assistance
Stayed 1 night in Aug 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Pope's window not available,moved to Via Tritone
Unfortunately, we were put in alternative accommodation so I'll start the review by saying I can't comment on the pope's window. If you are also moved to an alternative booking, mine was Tritone 125 suite, located in Via Tritone. The apartment is actually more expensive to rent I believe but it's located in an expensive area of Rome, so have this in mind. The apartment Aircon is poor, it was 24 degrees in the apartment with Aircon on. Paola is a good host in that she communicates well and is very helpful.
Stayed 2 nights in Aug 2023

8/10 Good

Ajit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was very very close to Vatican City and Paola was really helpful and got all the information you need easy to get in and out all good.lots of eateries around with reasonable prices compare to some other places.
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Norina Mae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Paola was very responsive and helpful! Communication was mostly through WhatsApp. Room was a good place to stay a day before my cruise.
Stayed 1 night in Aug 2023

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were very nice and Paola was an excellent host. Very close to Vatican.
Stayed 3 nights in Jul 2023

6/10 Okay

Iris

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

OSVALDO, Greenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to visit the Vatican, just 5 minutes walk. Paola the hostess was really helpful responding all our questions and concerns. The place was clean and spacious. My only suggestion is about the breakfast .. It is not breakfast bit a really good coffee. I will be back for sure. Paola makes the difference.
Stayed 3 nights in Jul 2023

10/10 Excellent

Namoiah

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at The Pope's Window. Close to the Vatican, food, and a shopping mall. I was alone and felt extremely safe walking around the area at night. Paola was an excellent host. There was a wifi connection problem but she was very accommodating and took the time to give me directions on how to get around. I took the bus to the square to see the Pantheon and the Trevi fountain. It was super convenient. The room was super clean and I had access to a TV and air-conditioning. Paolo recommended a great restaurant Cresi for breakfast. I had such a good time that I hope to visit again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
Planned a 17 day graduation trip for our son. Our family stayed at a variety of accommodations, but Pope's Window was definitely our favorite! They hit all the marks with cleanliness, a comfortable mattresses, great bedding quality, a beautifully decorated space, amazing balcony view but Paola turned our stay to an amazing experience! She reached out a couple of days prior to welcome us and met us in person at check in. We were only in Rome for a day, so she suggested her favorite dinner and breakfast spots which were amazing, helped with understanding how to get around the city/to the airport and the popular spots to make the most of the time we had to enjoy the city. There are lots of great hotels out there, but the people with passion, that care about their guests make all the difference!
Stayed 1 night in Jul 2023

10/10 Excellent

Ericson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, Exceptional service Thank You so much, Paola.
Stayed 2 nights in Jul 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

CESAR, aventura

Stayed 1 night in Jul 2023

6/10 Okay

Richa

Travelled with family
Everything was broken, from the shower door to the door knob to the refrigerator. The only good thing about this property is the location.
Stayed 3 nights in Jun 2023

10/10 Excellent

Louise

Stayed 3 nights in May 2023

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
Pros: good location, easy walk to the Vatican, nice cafe’s and restaurants nearby, spacious room, good a/c. Cons: no one on site when we arrived (mid morning) or checked out, the B&B shared space was dark and gloomy (shutters closed), our room smelled musty, the shower door was dangerously flimsy (with a handwritten warning note advising to open gently), comfy bed but only two very flat pillows. Paola communicated well by text and did give us a few good restaurant recommendations. All in all, the location was a plus but the room was average. Wouldn’t return.
Stayed 1 night in May 2023

10/10 Excellent

MICHAEL Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paola has done a WONDERFUL job of capturing my goal of making our stay as close as possible to “being a local”without skimping on the luxuries of a quality hotel!. We could stay there for weeks on end if only we didn’t have to return to reality. Six out of five stars ⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot
The spot, room, bed and pillow were perfect. Nice quiet large room. Just a few buildings near the taxi stand.
Stayed 1 night in May 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay with a wonderful host! Thank you and I will definitely be back!!
Stayed 6 nights in Apr 2023

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice, quirky place. It's a few rooms in a bigger apartment building. Ours had cool directions. The bathroom was nice, and even had a blue light for nights. The area good--literally steps from the Vatican, and close to restaurants and markets. It's also close to a bus line to tourist sites but we didn't use that. The host mostly communicated via Whatsapp, but that worked well and we met her when she came by to clean the rooms.
Stayed 3 nights in Apr 2023

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very friendly management, highly recommended.

10/10 Excellent

Michael Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Paola was wonderful. I loved the charm and cleanliness of our apartment and Paola was available for anything we needed. Bust stop and other shopping available right in the neighborhood with Vatican City 2 blocks away. We thoroughtly enjoyed our stay and will not hesitate to use the Pope's Window for our next trip to Rome.
Stayed 7 nights in Mar 2023

6/10 Okay

Charles

Travelled with group
Liked: Staff & service
Disliked: Amenities
Walking distance to Vatican. Pauola is very nice. Breakfast was a coffee machine and tea bags.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contactless check in was explained well, good communication. Very clean room, good value for money. 5 min walk to Vatican City, excellent for exploring the area.
Stayed 3 nights in Nov 2022

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My room was reasonably clean and bed comfortable, no microwave no iron/ironing board.Lots of space,hot shower,outstanding location most unfortunate was the TV was really not useable bcause even after choosing English as my preferred language and English subtitles the only stations available to understand was music video channels- about 3 out of around 30 channels total.Additionally,But the deal breaker for me was the checkin procesd was terribleI messaged the proprietor a little after 630am to asked about breakfast options but no response until after we already found somewhere and had our breakfast elsewhere.Check-in took 30 plus minutes due to difficulty understanding my hosts English- we even got buzzed in to an already occupied room which shocked us and the other individuals,understandably so.
Stayed 1 night in Nov 2022
Response from Paola on 28 Dec 2022
Dear Guest, first of all thank you for appreciating the cleanliness, the size of the room and the pleasant hot water for the shower. Regarding check-in, just one note: at the time of booking, both by email and by Whatsapp telephone contact, we get in touch with all the guests, requesting the arrival time. Your check-in was timed like the others - I don't understand the difficulty as a real person explains everything to you (as well as following an instruction text) until you get into your room. Either way, we are happy to have hosted you. Greeting from Rome

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was very convenient for our stay. The room was very comfortable and property manager Paola was very helpful and extremely responsive !
Stayed 2 nights in Jul 2022

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2022

10/10 Excellent

Catheryne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Great experience. Checkin was a breeze, space was as described. Great location
Stayed 1 night in Jun 2022

10/10 Excellent

Yovana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2022

10/10 Excellent

Mark, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the room was clean and beautiful.
Stayed 6 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Jul 2021
Response from Pierpaolo on 5 Aug 2021
Simply Thank you!!!

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guesthouse near the Vatican.
Really great little guesthouse. It is one block from the Vatican. There is an elevator and the AC was cold. Shower food and Paolo was a very nice host. Supermarket and nice cafe across the street. 10/10.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked The Pope’s Window when I managed to squeeze in a visit to Roma & Vatican City on my recent European vacation. I read the amazing reviews and how charming Paola was... I just had a good vibe about the place. Upon arriving... Paola greeted me and gave me some really helpful tips. She’s very personable, yet it came naturally. Genuine friendly! I was given the Utopia Room just to the left of the reception. It was perfecto... for me a single occupant. It’s clean, tastefully decorated, and the thick walls gives you peace and quiet. The bonus was that it is located in Vatican City... and just minutes away from all the special spot within the walls. The metro lines are also close too. Loved it! My only regret is I didn’t get the chance to stay longer. I had a flight to Paris the next morning. Yet, Paola was there with a cup of tea and a sweet goodbye. On a positive note I promised to return to Roma and the Vatican City. Paola will be the first person I contact on my next visit! Grazi!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed two nights waiting for the refund on the third. The staff was lovely
Stayed 3 nights in Feb 2020

10/10 Excellent

meredith, Panama City Fl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Simple, quiet digs close to Vatican, Vestevere and public transportation. Super helpful staff!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome - a ave to stay
Paula is fantastic! Helpful, friendly and good English. She added a lot to our trip with helpful tips and directions. Property is well situated to Transit and great laundry service across the street.
Stayed 5 nights in Jan 2020

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay! Its a s
Stayed 3 nights in Jan 2020

8/10 Good

HENNY IEDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Super friendly. The room is very comfortable. Great breakfast (with some awesome deserts). The coffee is great. The shower is fairly small and ours was missing a screw meaning if you touched it wrong it would throw the shower head off. But it is worth it for the location. You can walk to the Vatican which is amazing.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely welcome, spotlessly clean and excellent location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the Location. Second the friendly staff. My kids said that ot was their favorite hotel of all.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and cute unique style of the place. Room was great and bed was comfortable. View was great! Paulo was outstanding and went out of her way to convenience us!! Location was perfect!! Loved it!!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful friendly staff. Excellent location 5 minutes from St Peters Square. Would definitely stay there again. Xx
Stayed 2 nights in Nov 2019

10/10 Excellent

Brian, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. Staff is incredibly caring and helpful and they went above and beyond in every way. Truly made us feel at home and cared for!
Stayed 2 nights in Nov 2019

10/10 Excellent

Lennie, Phoenix, AZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Bigger than expected room! Bus to and from train terminal across the road. Shops and eateries within walking distance! Most important, Vatican is almost like a stone’s throw from the B&B! Paula is such a great hostess!
Stayed 1 night in Nov 2019

10/10 Excellent

Andrew, San Diego, CA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here a year ago today. (11/2 through 11/5 2018) and absolutely love it!! We stayed in the Pope's Window suite with the balcony that looks towards Vatican square. It was great to have such a large room compared to others we saw during our time in Rome. This small boutique hotel with a great history feel. When you first arrive, you get buzzed in the main door and can take a cool vintage elevator to the entrance of the hotel. This is a great launching spot for just about anything you would like to do during your stay in Rome. You are walking distance from the Vatican (5 mins), multiple restaurants (1-10 mins) and there is a bus stop right out front to get you anywhere not within walking distance. Across the street there is a small convenience store with just about anything you need (wine, beer, snacks, water, etc.). The staff was excellent, very informative and helpful. I would strongly recommend speaking with the staff before your arrival to arrange a car service from the airport (~$50 euro) it's well worth it!! We would stay here again in a heartbeat!!
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location; excellent housekeeping of very nice and lárge; wonderful breakfast service a small portion (i.e. croissants rolls) delivered to room if we were leaving for a tour at very early hour; Paolo was a concierge who was out of this world and arranged EACH of our areas in which we needed help touring or staying, we HOPE she is there the next time we go to Rome, but we think she is so competant that may not happen.
Stayed 9 nights in Oct 2019

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent close to Vaticano
Very nice, close ro Vaticano PAOLA front desk excelent service
Stayed 1 night in Oct 2019