10/10 Excellent
Adela Y
23 Sept 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely days in Rome
Pros & Cons : Marco the manager was great ( got hold of him before arrival and he coordinated our transportation since we arrived around 1900) & when we transferred to another hotel ( which is the place for pickup for our cruise ) walking distance to St. Peter’s Basilica and Vatican, you can have your luggages on hold after checkout so you don’t have to carry around while
sightseeing ( wished I knew it sooner ); clean room with firm bed ( which I like ); has an “ old fashion “ elevator if you need to use it ( we did with our luggages - glad we were on the first floor ) ; vouchers given for breakfast with a nearby delicatessen/pastry place for a light pastry breakfast and drink ; Metro is right there ; wifi was offered but we had difficulty connecting ( wished we told
Marco sooner ; we didn’t have to have the room cleaned due to shorter stay ; our window was facing the street so we can watch and hear the activities even during late night ( which we did not mind ) ; wished there were more than 2 pillows in a king room ; Marco responded quickly when I contact him ( WhatsApp is the best way )
Adela Y
Stayed 2 nights in Sep 2023