Terrace/patio
Check availability

Reviews of Antica Dimora Delle Cinque Lune

3 out of 5
Antica Dimora Delle Cinque Lune
Via Giuseppe Zanardelli 23, Rome, RM

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 344 reviews" "
Rating 8 - Good. 134 out of 344 reviews" "
Rating 6 - Okay. 45 out of 344 reviews" "
Rating 4 - Poor. 13 out of 344 reviews" "
Rating 2 - Terrible. 7 out of 344 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Stayed 2 nights in Jan 2024

8/10 Good

Nolan S., Memphis

Travelled with partner
Liked: Cleanliness, staff & service
The location, the hotel rooftop view of the area! The front door staff was great they answered all my questions and provide us with thing we need in our room. There was no iron or ironing board or no coffee pot in room. But because of staff and location we both would love to stay here ago
Stayed 7 nights in Nov 2023

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing boutique hotel central to everything. The rooms are charming & the rooftop has the best views. The staff sets this hotel apart from all the rest. The customer service is outstanding. This will always be my go-to anytime in Rome. Highly recommend!
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma
Always a great experience at this hotel. The staff are such kind people.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of this property, a beautiful room, and a great roof top dining room with an amazing view. Only negative is that the window blackout shutters would not close to keep out the morning light.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

2/10 Terrible

James

Stayed 1 night in Sep 2023

8/10 Good

LUIS, Mckinney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast didn't have much choice, there was no egg, butter, good service
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with ok AC (for US?)
Charming small room with barely passable AC overlooking alley. Some people might have an issue with noise but we only awoke due to a garbage truck and if you shut the shutters you shouldn’t have any problem. Key card necessary to run AC so it’s off while you’re gone and never really catches up. I know AC isn’t everyone’s worry point but just take that for what it’s worth. Staff was absolutely charming, friendly, welcoming, helpful, etc. We had several minor questions about various things and they were always available and quite pleasantly helpful. This is a European hotel room in an old building so it’s not going to be like the W in Miami or the La Quinta in Dallas, but it’s a great location and well worth the price - would absolutely stay again 😍
Stayed 3 nights in Aug 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast and aperitivi on the rooftop bar with beautiful views of Rome. The hotel was conveniently located. The staff were friendly and helpful. We will definitely stay here again.
Stayed 3 nights in Apr 2023

8/10 Good

Emily

Stayed 2 nights in Apr 2023

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 2 steps off Piazza Navona. The staff went above and beyond during my stay and were very pleasant, attentive, and helpful. Very clean rooms, especially the bathroom. And a large breakfast buffet at a decent price on a beautiful rooftop. I booked 2 rooms for myself and my 2 nephews for a week. I really can't think of a negative thing to say about our stay. Highly recommend.
Stayed 7 nights in Mar 2023

10/10 Excellent

Gary, columbus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are definitely unique! Small rooms but standard for the location, very clean and plenty of storage space. Front desk staff was always extremely polite and helpful. Terrace restaurant was a nice touch with excellent views.
Stayed 3 nights in Mar 2023

2/10 Terrible

Luca

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night. The room was dark and the decor horrendous. The air con was broke and the room was roasting warm. The full room was very unclean and the shower didn’t work. There was dust everywhere a broken mirror and wallpaper ripped off. For over £100 for one nights stay we expected more. A clean room for a start and a working shower. Very disappointed and we mentioned to staff our issues when checking out but this wasn’t acknowledged and no resolution provided to put this right.
Stayed 1 night in Mar 2023

8/10 Good

kyriakos markos, Philadelphia

Stayed 9 nights in Feb 2023

10/10 Excellent

Kimberly Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stylishly decorated hotel in the heart of Rome. 2 minutes walk from the Piazza Navonna. Many of the sights of central Rome are a short stroll from the hotel and the local bus routes can get you everywhere else. The staff were all unfailingly friendly, polite, and helpful.

10/10 Excellent

Morena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful, let us leave bags and get out sight seeing as we were early for check-in. Room and bed was comfortable and quiet. Good central location.
Stayed 3 nights in Sep 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming rooms
Prompt service upon arrival, the hotel was very charming. Unique interiors with lots of character, big window and plenty of room in comparison to others.
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Alejandro, HIALEAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in center Rome. Friendly staff, roof top terrace with amazing views
Stayed 5 nights in Sep 2022

6/10 Okay

cermantha

Travelled with partner
Liked: Staff & service
When I first got there, I was greeted by a young woman who was super nice. She had our room ready early and check in was great. Upon initially entering the room it's lovely. I was having trouble understanding why there was many bad reviews. I wasn't aware of the balcony and whirpool which were pluses. The problems started happening later. First, it's EXTREMELY dusty. I sat on the bed and a visible cloud of dust particles emerged. Next, I couldn't figure out to use that shower for the life of me. i spent at least 20 minutes in there as did my partner. The knobs in the bathtub are falling apart. It's clearly an old building. We attempted to check out 7 am to catch our train and nobody was there so we left our key at the frront desk and prayed for best. The pros are the area. You're walking distance from the hot spots of Rome and you're surrounded by restaurants and stores which is great.
Stayed 1 night in Sep 2022

2/10 Terrible

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave away our room for three people and we had to change hotels after many hours of time....
Stayed 9 nights in Jul 2022

8/10 Good

Ashish

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel, small, and whilst we had no security issues, it was very open to the public with a restaurant at the top which got quite noisy in the evenings.
Stayed 4 nights in Jul 2022

8/10 Good

maryann l Lehmar maryann l

Travelled with partner
Liked: Staff & service
Friendly check in. Rome was decent. Shower was broken other wise fine
Stayed 1 night in Jul 2022

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Shairn

Stayed 3 nights in Jun 2022

10/10 Excellent

Miljan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2022

10/10 Excellent

Aleta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had priblems with AC and shower function. The temperature was 94 degrees.
Stayed 3 nights in Jun 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off the hotel is beautiful! I was so suprised, pictures do not do it justice The design of the rooms is like taking a time machine back to the renaissance period The staff was really friendly and accommodating I can’t wait to come back to Rome So I can stay at the hotel again Great location Right by the pantheon, Trevi fountain and Spanish Steps
Stayed 2 nights in May 2022

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in the middle of the city
Utterly amazing! From the friendly and helpful people at the reception desk and throughout, the impressive and well-maintained rooms with granite floors and amazing walls, the marble stairwell, to the top of the building, the terrace with an amazing view of Rome, including the Panthenon and the Vatican. I wish we could have stayed longer.
Night time view form the terrace towards the Chiasa di Sant'Agnese in Agone
Stayed 8 nights in Mar 2022

6/10 Okay

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome trip in March
People were very friendly but there was no hot water 2 of our 7 days. Also the hotel is situated on a busy street and it was very noisy at night even with the windows closed.
Stayed 8 nights in Mar 2022

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such a great time at this hotel, it was absolutely beautiful and the breakfast on the rooftop was the highlight of my trip! I will 100% be staying here again when I come back to Rome :)
Stayed 1 night in Jan 2022

10/10 Excellent

Daler, Washington DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Best location. Good stuff.
Stayed 5 nights in Jan 2020

8/10 Good

Bill, Toronto Canada

Travelled with partner
Liked: Staff & service
This hotel is very well located in downtown Rome. Basically a 3 star hotel but close to Piazza Navona, Coliseum, Vatican and other sights.
Stayed 4 nights in Oct 2019

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Perfect location but needs some changes.
Right in the heart of the city and was able to walk everywhere. I chose this hotel specifically because of the room aesthetic. Its kinda dark and reminiscent of the renaissance and I loved that about it. The room was beautiful. But the bed was so uncomfortable I had trouble sleeping. The room was so hot and the air conditioner didn't really work well. The staff were not as attentive/ helpful as they should be. The rooftop breakfast area is amazing. The food was great with lots of wonderful baked goods. The view is the shining star of this hotel. It is so beautiful and started the day perfectly. If the rooms were more comfortable and the staff got off their phone and paid more attention to their guests this would be a perfect place to stay.
Stayed 5 nights in Oct 2019

8/10 Good

Karen

Liked: Cleanliness
Disliked: Room comfort
convienent, but small rooms
Bed was very hard, comfort in room was stuffy and the air conditioning only worked while the key card was in the room., luckily it wasn't 95 degrees like it is in the summer where the rooms would be unbearable walking in to your room from a long sight seeing trip in the hot outdoors only to be greeted by a hot hotel room the terrace on the 10 th floor was nice-- qite dark in the mornings very secure place very small elevators there was no place to set your things down on. The TV ws small and up practically in the ceiling
Stayed 2 nights in Sep 2019

8/10 Good

RobT, Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Rome. Nice breakfast on the top of the building, and reliable WiFi. Only issue for us was the air conditioning does not work when you are out of the room, so when we returned in the eve it took a little while to cool down. Overall a good value.
Stayed 1 night in Aug 2019
Response from Reception Staff on 28 Aug 2019
Dear Guest, Thank your for your positive review. Thank you for appreciating our breakfast served in our beautiful Roof Terrace, our Wi-Fi, and our location: in fact we are in the heart of Rome and all main sites are walking distance from our Hotel. We hope to welcome you again soon at our Antica Dimora Delle Cinque Lune. Kind Regards, Reception Staff

6/10 Okay

Salim, Beirut

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is amazing, walking distance to most touristic attractions in rome. The property is ok if ur on a budget. Had an issue with the ac, they couldnt do anything the first night. The ac was so weak it took 2 days for the ac to make our room a bit cool, we were there in july.
Stayed 4 nights in Jun 2019
Response from Reception Staff on 28 Aug 2019
Dear Guest, Thank your for your review and thank you for appreciating our location, as you said we are in the heart of Rome and all main sites are walking distance from our Hotel. About the AC we are sorry you found it weak in fact we checked it and it was working at the good and correct temperature. We hope to welcome you again at Antica Dimora Delle Cinque Lune in order to make you stay more confortable! Kind Regards, Reception Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Decor. Service. Friendly staff. The rooms were very clean and beautiful. Also very quiet.
Stayed 1 night in Jun 2019

4/10 Poor

Ira

The decor was dark and depressing. Not romantic as advertised
Stayed 2 nights in May 2019

8/10 Good

Adolfo., Roma, muy cerca a la Plaza Navona.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entiendo los pequeños inconvenientes, debidos al proceso de remodelación, pero todo ello pasa a un segundo plano cuando observas la ciudad desde su magnífica terraza o cuando pasas La puerta y te vez rodeada de quizás uno de los mejores entornos de Roma.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent as was the location just one block from Piazza Navona. The room was very small and on crowded street. Couldn’t open windows as noise kept us awake.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was odd shape and small, knees hit wall when sitting on toilet, BUT location was amazing, so close to everything and great view with breakfast on the roof
Stayed 6 nights in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome hotel
The hotel is really well placed to explore central Rome with great eating places nearby.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Excellent position in city. Lovely outdoor seating for breakfast on top floor with amazing outlook. Good amount of food provided. We had to ask for more toilet rolls and shampoo sachets during the week as these weren't replaced when used. Our flannel was also taken but think they must have confused it for a cleaning cloth.
Stayed 7 nights in Mar 2019

8/10 Good

Hector

Liked: Staff & service
Stayed 4 nights in Mar 2019