Family Hotels & Resorts in Rockbridge from NZ$158

"When we first arrived, we were assigned a room that was clearly not clean. When we went back to the front desk to let them know, the employee complained to us about the housekeeper instead of addressing the issue professionally. We were then given a second room, but it had a very strong chemical odor. We turned on the humidifier and AC before leaving to grab something to eat, hoping it would improve. Unfortunately, when we returned, the smell was still overwhelming. We ended up staying in the room for less than 10 minutes before deciding to leave. There was no effort made to resolve the situation or offer any kind of compensation. Instead, we were simply told they would be keeping our money. We will not be returning and would not recommend this hotel to friends or family."

"An hr before it was time to check out i hesrd a noise went to the bathroom in our room and the light had water running out of it. I went to the front desk to let them know. It came time to keave and no one still had cone to the room to look at it! "

"Great location with several restaurants within walking distance. Beds are very comfortable with plenty of pillows. "