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"This was your second time staying here. Our first time we were in a pool side room and it was fine. Our second time thr tub wouldn’t drain. I went to the front desk. The front desk employee was so rude about it. The hot tub wasn’t “hot” and they do not enforce the 15 people in the hot tub rule even though they have staff in there. There were a TON of kids in the hot tub. And the jets didn’t work. "

"Breakfast was great. Staff awesome. Room clean. Parking challenging"

"Yes."

"Great staff, very clean"

"I'm baffled by the glowing reviews for this establishment. Our stay was marred by several issues. The hot tub water had a putrid smell, reminiscent of rotten bleach, and it's evident that the filtration system hasn't been maintained. Sadly, the entire facility appears outdated and neglected. Our morning encounter with a sleeping (snoring!!) staff member at the front desk was also unimpressive, and the pillows in our room had a foul odor. Although I'm reluctant to leave negative reviews, I feel compelled to share our disappointing experience to prevent others from facing similar issues. "

"Our room was not very big for a queen size bed. The second floor lobby with no street-level direct access was inconvenient. The hotel shares a lobby with Crave restaurant so there really isn’t a hotel lobby dedicated for guests. The skyway access to Mayo Clinic is very nice and convenient. "

"First room the bathtub was full and dirty, second room was dark and the heating until outside the door was VERY loud. "

"The staff is incredibly friendly and accommodating. A free shuttle to Mayo Clinic stops right outside the front lobby doors, Mayo St. Mary's Hospital is just across the street, and there are several restaurant options in walking distance from the property. The kitchenette in the suite, complementary guest laundry room, Monday thru Thursday light suppers, and daily breakfast make Aspen Suites ideal for longer stays. My only complaint is that it is not a quiet hotel. Hearing people walking around, doors opening/closing loudly, toilets flushing, etc. wasn't conducive to a good night's sleep. I'd recommended bringing a white noise machine to drown it out."

"Perfectly located near the Mayo Clinic"