Terrace/patio
Check availability

Reviews of Hyatt Place Riyadh Al Sulaimania

4 out of 5
Hyatt Place Riyadh Al Sulaimania
Turki Ibn Abdullah Al Saud Street, Riyadh, Riyadh

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 85 reviews" "
Rating 8 - Good. 20 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 4 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohamed Mousa Soliman, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and overall experience
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ali

Stayed 1 night in Nov 2023

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch. Go!
Everything was top notch. Service, professionalism, friendly, genuine, quality of equipment, rooms and breakfast.
Stayed 4 nights in Nov 2023
Response from Amjaad on 21 Nov 2023
Thank you dear guest, it is our greatest pleasure!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
An overall perfect stay
Everything was flawless. The service is outstanding, especially at the reception. Ali, Abdulaziz and his colleagues really rock it. Thank you guys!!
Stayed 7 nights in Oct 2023
Response from Amjaad on 29 Oct 2023
Dear valued guest, thank you very much for your great feedback!

10/10 Excellent

Mitul, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property with comfortable, quiet rooms in a convenient location with a good breakfast selection
Stayed 2 nights in Oct 2023
Response from Amjaad on 29 Oct 2023
Dear valued guest, thank you very much for your great feedback!

10/10 Excellent

ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Amjaad on 19 Sept 2023
Thank you dear guest.

10/10 Excellent

ihab

Stayed 3 nights in Aug 2023
Response from Amjaad on 3 Sept 2023
Thank you very much for your great feedback.

10/10 Excellent

Abdalsattar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff and service very good specially at the breakfast ( Allin is very good )
Stayed 5 nights in May 2023
Response from Nadeem on 28 May 2023
Thank you very much for your great feedback

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern 4-star hotel with comfortable rooms, a nice-looking outdoor pool deck (not that I got to use it) and a good breakfast. Looks quite central on the map but it wasn't, in fact, quite as close to the areas I needed to be in as I'd hoped because Riyadh is a deceptively vast city but it was easy enough and not too expensive to get an Uber wherever I needed to go. All in all, I would definitely recommend this property.
Stayed 5 nights in May 2023
Response from Nadeem on 13 May 2023
Thank you very much for your great feedback

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2023
Response from Nadeem on 20 Apr 2023
Thank you very much for your great feedback

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in the city and was undecided where to stay so thought we’d try this out and we were very impressed! We booked a bigger room type due to my daughter and the room was certainly big. As a hotel, it just did everything well which you’d expect, it’s not on the high end of the market price and star rating however it does everything you need from a hotel really well. Comfortable bed, nice clean shower and amenities. Please note we stayed during Ramadan so the hotel was on the quiet side, also due to this we didn’t get a chance to try out the pool. The surrounding area has a lot of food option which are short walking distance away.
Stayed 3 nights in Mar 2023
Response from Nadeem on 4 Apr 2023
Thank you very much for your great feedback

10/10 Excellent

Verified traveller

Business traveller
Modern clean hotel
Nice modern hotel super helpful staff great service, BUT did not like the location
Stayed 3 nights in Feb 2023
Response from Nadeem on 27 Feb 2023
Thank you very much for your great feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Nadeem on 17 Feb 2023
Thank you very much for your GREAT FEED BACK

10/10 Excellent

Mohammad

Travelled with partner
Liked: Staff & service
Carpet in the rooms need s changing. Main lobby is nice, breakfast is great
Stayed 2 nights in Jan 2023
Response from Nadeem Ahmed on 23 Jan 2023
Thank you for your great feedback

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond expectations. 5-star level at 4-star price
Response from Amjaad on 12 Jan 2023
Dear Valued Guest,We appreciate your review and hope we welcome you well soon!

10/10 Excellent

OSAMA AHMED

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for every thinks
Response from Amjaad on 12 Jan 2023
Dear Valued Guest,We appreciate your review and hope we welcome you well soon!

10/10 Excellent

Wilton, Grand Cayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, friendly staff, excellent location
Response from Amjaad on 12 Jan 2023
Dear Valued Guest,We appreciate your review and hope we welcome you well soon!

10/10 Excellent

feras

Stayed 1 night in Oct 2022

6/10 Okay

Mashari, Alsalam

Liked: Cleanliness, amenities
My room was directly above the wedding hall and couldn’t sleep well, hope the reception told gusts about events happening to avoid this situations.
Stayed 2 nights in Sep 2022
Response from Nadeem on 5 Oct 2022
Thanks for your feed back and Sorry for this inconnvance for future we will do more care for you.

10/10 Excellent

Aliah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great
Stayed 1 night in Jul 2022
Response from Nadeem on 25 Jul 2022
Thanks

10/10 Excellent

Matthew

Stayed 9 nights in Jan 2022

6/10 Okay

Aameer, London

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

Mashari, Alsalam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This isn’t my first time and all the experience of the rooms with bathtubs the water leaks out from the ceramic in all rooms, I always request bathtub because i prefer it, and always say maybe this room is different but its not, i hope the engineers would fix all the room
Stayed 1 night in Feb 2022
Response from Nadeem on 10 Mar 2022
Thank you very much for your great feedback

10/10 Excellent

Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a business trip
It was a great experience staying at Hyatt Place Riyadh Al Sulaimania. The service is excellent. It is close to some good restaurants. I felt very comfortable.
Stayed 1 night in Feb 2022
Response from Nadeem on 10 Mar 2022
Thank you very much for your great feedback

10/10 Excellent

Mashari, Alsalam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

MOHAMMAD, KAEC

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No clean at all and looks old
Stayed 1 night in Jan 2022
Response from Nadeem on 16 Jan 2022
Thanks

8/10 Good

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Jan 2022
Response from Nadeem on 16 Jan 2022
Thanks

6/10 Okay

Mashari, Tempe

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Houssam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good overall
Stayed 1 night in Jun 2021
Response from Hyatt Place Riyadh Al Sulaimania Team on 14 Jun 2021
Thank you for taking the time to rate your experience with us at Hyatt Place Riyadh. all the team is happy to learn that you had an enjoyable time with us and you appreciated our (Breakfast/Lunch & Dinner) at Hyatt Place Riyadh. We look forward to welcoming you again very soon. Warm regards.

8/10 Good

Houssam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice in general
Stayed 1 night in May 2021
Response from Hyatt Place Riyadh Al Sulaimania Team on 14 Jun 2021
Thank you for leaving us with this kind note. It is great to learn that you had an amazing stay in our hotel. We aim to ensure that all guests have a wonderful experience whilst staying with us, therefore it is fantastic to hear that your expectations were met and perhaps exceeded. We appreciate your kind feedback and look forward to welcoming you back to Hyatt Place Riyadh in the near future, for another vacation. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but the smoking in the roof by sewming pool is not
Stayed 3 nights in May 2021
Response from Hyatt Place Riyadh Al Sulaimania Team on 14 Jun 2021
Thank you for taking a time to share your feedback and review your stay, we are delighted that you found our services are meet your expectations. We hope to have the pleasure of welcoming your family and you back again soon. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited this hotel in several occasions. Food is good, facilities excellent, staff is friendly and the location is convenient. Ah! and the price is reasonable. I'll come back again.
Stayed 2 nights in Mar 2021
Response from Nadeem Ahmed on 28 Mar 2021
Thank you very much for your great feedback

10/10 Excellent

Ahmed, Riyadh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great overall. The room was clean and comfortable. The daily breakfast buffet has a variety of food. The location is great, there’s quite a good options of cafes and restaurants, and shopping within a walking distance. I love this place and I would definitely come back again in the future!
Stayed 7 nights in Dec 2020
Response from Nadeem Ahmed on 17 Jan 2021
Thank you very much for your great feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Nadeem Ahmed on 17 Jan 2021
Thank you very much for your great feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Nadeem Ahmed on 15 Nov 2020
Thanks for your Great Feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي جميل وفاخر الا التكييف سيء والثلاجة فارغة رغم طلب تعبئتها وكذلك عزل الصوت سيء في الغرفة اسمع اصوات النزلاء في الغرف المجاورة
Stayed 1 night in Oct 2020
Response from Nadeem Ahmed on 15 Nov 2020
Thanks for your Great Feedback

10/10 Excellent

eissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
Amazing hotel grand location and friendly staff
Stayed 7 nights in Oct 2020
Response from Nadeem Ahmed on 15 Nov 2020
Thanks for your Great Feedback

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Nadeem Ahmed on 15 Nov 2020
Thanks for your Feedback

8/10 Good

Suwailem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Nadeem Ahmed on 16 Sept 2020
Thank you very much for your good feedback.

10/10 Excellent

Islam Umar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Great Service all around, immaculate room and a great nights sleep. Breakfast was great and chef Yousuf and John were outstanding, asking if they could get me something special that wasn’t on the menu. Very courteous and amazing location for Tahlia Street
Stayed 3 nights in Aug 2020
Response from Nadeem Ahmed on 19 Aug 2020
Dear Mr. Khan, Greetings from Hyatt Place Riyadh! Thank you very much for given us from 10/10 and its greet feedback from your side to my Colleagues Hope we will see you again. Thanks Nadeem Ahmed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Spacious rooms, clean. Across the hotel some good restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathtub was leaking all water to the floor but i got an upgrade since it’s their mistake in this condition, the hotel overall is nice I would come back if there’s no other option in the north side, the location was far of my destinations but there are a lot of good spots around and close by. The airport is far compared to other hotels I stayed in.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Mubarak

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No helping Staff after 11pm. Cold night because A/C only has cooling option but no heating option. Suite room has a lot of wasted space with no added value.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, particularly Rami.
Stayed 1 night in Nov 2019