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Reviews of Homestay Suites - Studios & Spas

2.5 out of 5
Homestay Suites - Studios & Spas
23120 Sunnymead Boulevard, Moreno Valley, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 248 out of 452 reviews" "
Rating 8 - Good. 86 out of 452 reviews" "
Rating 6 - Okay. 50 out of 452 reviews" "
Rating 4 - Poor. 25 out of 452 reviews" "
Rating 2 - Terrible. 43 out of 452 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was big and confy, and the kitchen
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
A hair was on our toilet seat when we got there so that’s not a great start already. The pictures made it seems much more up class then it was. This is your average motel and all its basic and weird quirks.
Stayed 4 nights in May 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 22 May 2024
Dear Guest,Thank you so much for the feedback and review! We are glad to see you enjoyed your stay and cannot wait to host you again next time. #StayAWhile

10/10 Excellent

Krystle

Liked: Amenities, property conditions & facilities
Everything around
Stayed 5 nights in May 2024
Response from Homestay Suites Studios & Spas on 21 May 2024
Dear guest,Thank you so much for your feedback and review! We hope to host you again soon. #StayAWhile

10/10 Excellent

Careli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 16 May 2024
Dear Guest,Thank you for your feedback and review. We hope to host you once again. #StayAWhile

2/10 Terrible

Amaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 13 May 2024
Dear Guest, Thank you for your feedback and review. We are sorry for the inconveniences that occurred during your stay. We hope to keep improving ourselves, thank you.

2/10 Terrible

Edward

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, bad plumbing , roaches, and old towels.
Stayed 2 nights in Dec 2023
Response from Homestay Suites Studios & Spas on 12 May 2024
Dear Guest, thank you for taking the time to leave us a review. Here at Homestay our goal is to provide the best experience we can for our guests. We are sorry for the inconvenience's during your stay and hope to welcome you back and provide a better experience.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 12 May 2024
Dear guest, Thank you for your review and the feedback. We appreciate you and hope to host you again soon. #StayAWhile

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good for the cost. The flooring in the rooms are a bit warped from water. But clean room.
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 7 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Eunice

Travelled with partner
Liked: Amenities
I loved the kitchenette. It felt homie and we were able to cook our own meals. We had everything we needed dishes. Utensils, even the pots and pans were provided
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 6 May 2024
Dear guest, Thank you for your feedback. We are thrilled to hear you enjoyed your stay and what we have to offer. We hope to host you again soon! #StayAWhile

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 6 May 2024
Dear Guest,We are pleased to hear you enjoyed your visit! We hope to host you again soon. Thank you!

10/10 Excellent

enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
easy access to freeway and close to shipping center
Stayed 1 night in May 2024
Response from Homestay Suites Studios & Spas on 12 May 2024
Dear guest, Thank you for your review and the feedback. We appreciate you and hope to host you again soon. #StayAWhile

10/10 Excellent

Lauren

Stayed 1 night in May 2024

4/10 Poor

Mirafaith

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty. Walls had stain of what looked to be menstruation blood. SIdeboards dirty. Shower had pubic hairs. Floors were not clean, once again hairs found. Constant noise from an ac unit turning off and on was what it sounded like...my ac was not on. Door that leads outside slams very hard and is very loud. Hardly any ammenities are offered; shampoo conditioner soap coffee, etc.
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 30 Apr 2024
Dear guest,we do apologize for any inconveniences you may have experience during your stay with us. We do have front desk available 24/7 to help with anything at any point during your stay. Thank you.

10/10 Excellent

Ima

Stayed 4 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 18 May 2024
Dear Guest,Thank you for your feedback and review. We hope to host you once again. #StayAWhile

2/10 Terrible

Denise

Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 18 May 2024
Dear Guest,Thank you for your feedback and review. We hope to make things better for future stay's. #StayAWhile

10/10 Excellent

Maysha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were friendly
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 26 Apr 2024
Dear guest,Thank you so much for your review and feedback. We are grateful that our staff was able to help make your stay enjoyable. #StayAWhile

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 26 Apr 2024
Dear guest,Thank you so much for your review and feedback. We are grateful that our staff was able to help make your stay enjoyable. #StayAWhile

2/10 Terrible

Mike

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
They change me $40 more when I get there at 11:30 am for early check in
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 26 Apr 2024
Dear guest,Thank you for your feedback. There is an early check in fee if you are checking in before 12pm and early check in all depends on availability. If you have any questions or concerns, please feel free to give us a call. Thank you.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Homestay Suites Studios & Spas on 25 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you enjoyed your stay. We hope to host you once again. #StayAWhile

10/10 Excellent

Rosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and professional. Check-in started at 3pm and they called me by phone since I was running behind. I greatly appreciated them calling and not cancelling without follow up. The space was was very clean and sanitized— I could literally smell that cleaning products were used. It felt like I was right at home. I highly recommend staying here!
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 21 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of good dining options. Very close to a noisy freeway but rooms keep most of sound out.
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 21 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 22 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you enjoyed your stay. We hope to host you once again. #StayAWhile

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 21 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Homestay Suites Studios & Spas on 20 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 19 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Ernest

Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 8 May 2024
Dear guestThank you for the review. We pride ourself in customer satisfaction. #StayAWhile

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with very friendly staff.5 stars.We will definitely be back.
Stayed 2 nights in Apr 2024
Response from Homestay Suites Studios & Spas on 17 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like coming and stating here
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 17 Apr 2024
Dear Guest,Thank you for your feedback and review. We are glad you had a good stay with us. We hope to host you soon. #StayAWhile

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in a long time. Will definitely be coming back.
Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 10 Apr 2024
Dear Guest, Thank you for staying with us we hope to see you again next time.

10/10 Excellent

Denise

Stayed 1 night in Apr 2024
Response from Homestay Suites Studios & Spas on 28 Apr 2024
Dear guest, Thank you for your feedback and review. We hope to host you again soon! #StayAWhile

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I checked in everything was smooth. Front desk staff is friendly. Housekeepers were friendly and made sure we had everything we needed. Check out process was smooth. Will recommend as I have booked for future events
Stayed 2 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 7 Apr 2024
Dear Guest,Thank you for your feedback and review. We hope to host you once again.

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the clean rooms And the service
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 2 Apr 2024
Dear Guest, Thank you for your feedback and review. We are sorry for any and every inconvenience that occurred during your stay. Your feedback and review helps us to see what needs to be worked on at our hotel. #StayAWhile

8/10 Good

Ima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the set up of kitchenette. It helped my stay. Housekeeping is great! Staff is helpful. Will stay longer next time.
Stayed 3 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 2 Apr 2024
Dear guest, Thank you so much for your feedback and review. We are pleased to hear all of our staff was helpful to you and your needs. #StayAWhile

8/10 Good

Florita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was wonderful staff, service and housekeeping. Only downside was no breakfast but also there was a kitchen inside the room. Lol and the noise due to highway but it wasn’t as bad either. Would definitely return for another stay💜
Stayed 2 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 21 Mar 2024
Dear Guest,Thank you for your feedback and review, we look forward to hosting you again next time! #StayAWhile

10/10 Excellent

Leah Deslate

Travelled with partner
none
Stayed 2 nights in Mar 2024
Response from Homestay Suites Studios & Spas on 19 Mar 2024
Dear guest, Thank you for your feedback. We hope to host you again soon! #StayAWhile

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 17 Mar 2024
Dear Guest,Thank you for your feedback and review. We hope to host you once again. #StayAWhile

10/10 Excellent

Doris

Clean and no people just hanging around. There was no full length mirror
Stayed 3 nights in Feb 2024
Response from Homestay Suites Studios & Spas on 16 Mar 2024
Dear Guest, Thank you for choosing our hotel for your recent stay. We hope you had a wonderful experience with us. And we hope to have the opportunity to welcome you back in the future, Our team is committed to providing exceptional service and ensuring that your next time with us is even better. Thank you!

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spouse did not feel safe, elevator in one part of building had to walk outside and that made for unsafe for spouse.
Stayed 4 nights in Feb 2024
Response from Homestay Suites Studios & Spas on 14 Mar 2024
Dear Guest, Sorry for the inconvenience we hope next stay it will be better. Thank you!

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Jasmine is very professional, and knows her job.
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 11 Mar 2024
Dear guest,Thank you for the review on our Front Desk Personnel. Jasmine is wonderful, we hope to see you again soon! #StayAWhile

2/10 Terrible

Niombi

Disliked: Cleanliness, property conditions & facilities
Response from Homestay Suites Studios & Spas on 10 Mar 2024
Dear guest, we are grateful for your feedback. We hope you #StayAWhile again soon and this time we hope to make it a 5 / 5 !

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were very nice looking.really did look like a studio room as described.
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 7 Mar 2024
Dear Guest, Thank you for you're feedback we wish to welcome you again in our hotel. Thank You!

10/10 Excellent

Joseph, West Kelowna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 8 Mar 2024
Dear Guest, Thank you for your feedback we hope to welcome you back in our hotel.

2/10 Terrible

Rosie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got almost no sleep. If you are not on the 3rd floor you hear every step of the people on the floor above you and at 1 am and 6 in the morning when the room is quiet, it is loud! Also if you like firm beds; my bed was wayy to soft which killed my back. Room was nice and clean but if you cant sleep, not worth it.
Stayed 1 night in Mar 2024
Response from Homestay Suites Studios & Spas on 3 Mar 2024
Dear Guest, Sorry for the inconvenience we appreciate your feedback we which next stay will be better

10/10 Excellent

Alexzandra

It was clean
Stayed 1 night in Feb 2024
Response from Homestay Suites Studios & Spas on 2 Mar 2024
Dear Guest,Thank you for your feedback and review. We hope to host you once again. #StayAWhile

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Is always a pleasure to stay at this hotel . Staff is wonderful .
Stayed 1 night in Feb 2024
Response from Homestay Suites Studios & Spas on 2 Mar 2024
Dear Guest,Thank you for your feedback and review. We are glad that you enjoy your stay with us as well as our staff members being wonderful. We hope to host you soon. #StayAWhile

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming, with 24 hour Front Desk staff. I loved the rooms had kitchen facilities, microwave and large refrigerator/freezer in the room. Nice large flatscreen TV. Suggestion for room improvement there were no closets or armoires to hang anything and only one chair in the room. WiFi was free but the connectivity was hit or miss, seems like it spent more time buffering then connected.
Stayed 5 nights in Feb 2024
Response from Homestay Suites Studios & Spas on 3 Mar 2024
Dear Guest, Thank you for staying with us. We hope to see you next time.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Homestay Suites Studios & Spas on 24 Feb 2024
Dear Guest,Thank you for your feedback and review. We are happy to see that you enjoyed your stay with us. We hope to host you once again. #StayAWhile

10/10 Excellent

Ana

Travelled with partner
Liked: Staff & service
Detail cleaning
Stayed 1 night in Feb 2024
Response from Homestay Suites Studios & Spas on 20 Feb 2024
Thank you for your feedback and review. We hope to host you again soon.

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Amenities
Under some construction but over all a really good place
Stayed 1 night in Feb 2024
Response from Homestay Suites Studios & Spas on 20 Feb 2024
Thank you for your feedback and review. We hope to host you again soon.