Front of property
Check availability

Reviews of ibis budget Rio de Janeiro Nova America

3 out of 5
ibis budget Rio de Janeiro Nova America
Av Pastor Martin Luther King Jr 126, BL 11 Torre 5, Rio de Janeiro

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 890 reviews" "
Rating 8 - Good. 328 out of 890 reviews" "
Rating 6 - Okay. 78 out of 890 reviews" "
Rating 4 - Poor. 33 out of 890 reviews" "
Rating 2 - Terrible. 23 out of 890 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

George, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The fact that the room was tiny would have been ok, even the regular shower head installed like a rain one that was spraying everywhere with no spece to adjust the water without getting a cold one. But, no dryer, really? How much space or increase in "budget" would have been taking? Also, my reservation was clearly for 3 persons but the room assigned was made for 2. The bunk bed had no pillow or blankets or at least provided as part of the check in and not for you to discover whe you go to bed to sleep. Or is that part of the "budget" experience too? The only good thing is that the staff is very nice and the shopping mall and restaurants were amazing or I would have gave a 1 star...
Stayed 1 night in Mar 2024
Response from Rodrigo Amaral on 23 Apr 2024
Dear George, thank you for your feedback. We appreciate your comments. We hope to welcome you back soon. Warm regards, ibis budget Rio de Janeiro Nova America.

6/10 Okay

Mary Jocelyn

Travelled with family
Liked: Staff & service
We booked a budget room and it was the most basic hotel room I have stayed in to date. Room was tiny, but fine for our purpose. Everything was clean except the shower which had dirty grout. Only 2 little bars of soap given. No shampoo. Staff were very friendly. Breakfast had scrambled eggs, sausage, fruits, cereals, yogurt, and a lot of breads and pastries, which we could not try due to dietary sensitivities. There’s a mall right across the hotel, but otherwise, nothing else you can walk to. We stayed here just to attend Taylor swift concert. Will likely stay in the more accessible for tours it’s part of town the next time.
Stayed 1 night in Nov 2023

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jonathan

Stayed 1 night in Jun 2023
Response from Raphael Azevedo on 5 Jul 2023
Prezado Sr Jonathan,Agradecemos por compartilhar a sua experiência no Ibis Budget RJ Nova América. Esperamos vê-lo novamente em breve. Atenciosamente,Equipe Ibis Budegt RJ Nova América

10/10 Excellent

Zoila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!
Lucas Bello in the restaurant was an excellent host! Flavia kept our room tidy and went above and beyond each day. Clean hotel, comfortable, tiny but worth itbecause of location.
Stayed 6 nights in May 2023
Response from Nicolas Moreira on 22 May 2023
Dear Zoila,Thanks for the great review of our hotel! We are glad you enjoyed your stay and we look forward to seeing you again soon.We will pass on the compliment to Lucas and Flavia, and we are sure they will be very happy.Yours sincerely,Nicholas Moreira,Guest Experience ibis Nova America.

10/10 Excellent

gaston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2023
Response from Raphael Azevedo on 2 Apr 2023
Obrigado Gaston por compartilhar conosco sua experiência no Ibis Budget RJ Nova America.Atenciosamente, Equipe Ibis Budget RJ Nova América

10/10 Excellent

Isaac

Liked: Cleanliness
Property was clean but poorly built , they have leaks every time there’s heavy rain , water leaks through the windows very easily and through the building .property is pretty clean and ok .
Stayed 4 nights in Feb 2023
Response from Raphael Azevedo on 3 Mar 2023
Hello Mr. Isaac,Thank you for your feedback. We are already working on the mentioned issue.Best regards,Team Combo ibis & ibis Budget Nova América

2/10 Terrible

SURENDRA

Stayed 3 nights in Feb 2023

6/10 Okay

Rodrigo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for ONE person but I needed more space
Stayed 2 nights in Jan 2023
Response from Eduarda Lobo on 3 Feb 2023
Prezado hóspede,Agradecemos por dedicar seu tempo nos avaliando, e esperamos recebe-lo novamente muito em breve :)Nossa maior missão é sempre atender a todos com simpatia e gentileza, e ficamos felizes em termos cumprido com sucesso!!Atenciosamente,Eduarda LoboSupervisora de Guest Experienceibis budget RJ nova america

10/10 Excellent

Hira

Stayed 2 nights in Dec 2022
Response from Eduarda Lobo on 3 Feb 2023
Prezado Sr Hira,Agradecemos por dedicar seu tempo nos avaliando, e esperamos recebe-lo novamente muito em breve :)Nossa maior missão é sempre atender a todos com simpatia e gentileza, e ficamos felizes em termos cumprido com sucesso!!Atenciosamente,Eduarda LoboSupervisora de Guest Experienceibis budget RJ nova america

8/10 Good

Marcia

Stayed 1 night in Aug 2022

4/10 Poor

ASHISH

Stayed 3 nights in Apr 2022

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Excellent location a 15 minutes ride to the airport (without traffic). Located next to a mall with plenty options for shopping and dinning.
Stayed 6 nights in Mar 2022
Response from Eduarda Lobo on 25 Apr 2022
Agradecemos por sua mensagem e avaliação de sua hospedagem no Ibis Budget Nova América Ficamos muito felizes em saber que sua estada foi um sucesso. Nossa prioridade sempre vai ser a excelência no atendimento e no acolhimento de vocês, nossos hóspedes. Grata pela preferência ao escolher nosso hotel. Feel Welcome, Eduarda Lobo Guest Relations

10/10 Excellent

Ricardo

Stayed 5 nights in Jan 2022
Response from Cintia Wengensurica on 1 Feb 2022
Prezado Sr Ricardo Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome

8/10 Good

Murilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as expected
The mini-fridge was empty, I believe due to the COVID circumstances... but they should clean at least bottle of water in between guest. Everything else was good, as expected. Only the breakfast was quite standard for Brazilian southeaster levels.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Polite and helpful staff. clean room with decent breakfast options
Stayed 10 nights in Feb 2020
Response from Matheus dos Passos on 16 Mar 2020
Dear Guest, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and our service, we are very concerned with offering an excellent experience and great service to our guests We hope to see you soon! Sincerely, Matheus dos Passos Supervisor Guest Experience Ibis Budget RJ New America

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good price for a basic room and full breakfast, within a few miles of the international airport.
Stayed 1 night in Feb 2020

10/10 Excellent

Vander, Brasília

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near of a mall, restaurants and pubs. Public transportation (subway and bus) in front of. Good breakfast
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money...located near the international airport and next to a large shopping mall. Rooms are small but very clean and the staff were wonderful
Stayed 1 night in Jan 2020

8/10 Good

Uriel

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020

8/10 Good

Rodgers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ANDRE LUIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and professional
Staff are welcoming and very professional. The complex is absolutely huge but in the end it's good value and well located if you're into going to the mall or the adjacent metro station. The rooms are immaculate and well equipped.
Stayed 1 night in Aug 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight
Just needed a lace to sleep, clean and comfortable but very small.. good vAlue and great mall attached
Stayed 1 night in Mar 2019

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

nikholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
great stay in the middle of a closed mall
Stayed 1 night in Jan 2019

8/10 Good

phil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed one night here. It was comfortable and reasonably priced.
Stayed 1 night in Jan 2018

6/10 Okay

Ricardo

Travelled with partner
Liked: Staff & service
The stay is ok for a budged hotel. Breakfast better as expected. Conveniet location within Rio and a shopping mall just infront of the hotel. I would recommend this hotel
Stayed 3 nights in Feb 2024
Response from Rodrigo Amaral on 23 Apr 2024
Dear Ricardo, thank you for your positive review. We're glad you enjoyed our proximity to shopping and playground facilities. We appreciate your feedback. Best regards, ibis budget Rio de Janeiro Nova America.

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Feb 2024
Response from Rodrigo Amaral on 23 Apr 2024
Estimada Sindy, agradecemos sus comentarios. Esperamos recibirle nuevamente. Saludos cordiales, ibis budget Rio de Janeiro Nova America.

10/10 Excellent

Luiz Andre Araujo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem excelente
Tivemos uma estadia muito boa, hotel ofereceu um excelente serviço, a localização do hotel faz todo diferencial.
Stayed 3 nights in Feb 2024

6/10 Okay

Patricia adriana Dutra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Na cabeceira da cama tem 2 luzes que toda hora a gente bate a cabeça nelas. No café da manhã tem muitos mosquitos nos alimentos e alimentos velhos
Stayed 2 nights in Feb 2024

8/10 Good

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael Corredori

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Solange

Stayed 2 nights in Jan 2024

4/10 Poor

CINTIA DE

Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Renato

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Custo benefício não atrativo. Preço mto caro pelo q o hotel oferece
Stayed 1 night in Jan 2024

8/10 Good

Ruy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

GUILHERME

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

DERKIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Prático e confortável.
Stayed 2 nights in Jan 2024