Boutique Hotels & Resorts in Richmond from NZ$323

"This is fast becoming a favourite when I travel to London. It is right int he City, close to St Pauls and Fleet Street. One of the benefits is that you can check in on line which saves some time. The rooms are spacious, clean and have good AC, which in the summers in London, it's needed. So far so good, I've got no complaints at all, and will definitely be returning."

"Hotel is in a great location, close to the underground, cafes, restaurants and museums. Rooms and elevators are small and carpet needs an upgrade. I would stay here again!"

"Staff was very attentive and accommodating. The hotel was experiencing a leaking roof that was coming through to the lobby but the situation was being handled with little disruption to the guest "

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"Very nice hotel with an excellent position in front of the river Thames. You can walk almost anywhere. We had a little issue with checking onto one of the two rooms booked but this was quickly resolved by Jairo and Orlando who kindly offered us a little upgrade to compensate. Thank you to both of you. Only gripe would be that we were denied access to both bars due to having my four year old granddaughter with us. Apparently access to children is at the discretion of the manager. Being a birthday celebratory weekend we were looking forward to sampling one of their famous cocktails but alas it was not to be. "

"Just love a Cotizen M and this has to be one of the best!! Amazing location with a fabulous terrace. Staff as per usual - top notch and a credit to the chain!"

"The staff were lovely and welcoming, super service. "

"Wonderful property, staff and location. A bit of a maze to get around the hotel but worth it."

"Good location m, fair price, good breakfast "