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"We had an early flight and breakfast was not open but they provided us with a to go box. Very thoughtful. Centric location. Bed was super comfortable. Staff was very friendly and helpful. "

"The front desk staff were helpful, efficient and friendly. Our room and the common areas were very clean. The breakfast was outstanding. "

"Excellent value for money, would highly recommend to a friend "

"My stay was excellent at Palacio. The service there was outstanding. Having a butler help with reservations and bookings was extremely helpful. I would recommend staying here. It’s very walkable to common sights nearby. The cemetery was just a few blocks away. Breakfast was great, and the room size and amenities were top notch. I didn’t realize it at the time early on but a 10% tip is customary. Don’t second guess booking this former palace (yes, it was formerly someone’s home). Tons of history here. "

"Good value, great views, room was clean, bed was comfortable, the air conditioner was cold and the included breakfast was pretty decent. I wish the pool opened a little earlier than 10am so I could do a workout swim to start the day. Overall, we had a nice 3 night stay. "

"Fantastic place"

"Everything was perfect. Service, location, room, breakfast "

"friendly staff and clean rooms"

"Very profesional and attentive personnel at every station, immediate answer to calls to front desk and room service, very efficient and quick laundry service. All and all, a great hotel/palace. The common areas are really palatial with crystal chandeliers, beautiful marble, large windows, gold leafing, ample corridors and very high ceilings."