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"A little isolated. Nice pool. Good food."

"There are positives and negatives about this hotel. First, the positives: the staff are friendly and helpful, and some of the amenities are good. For example, there is a good games room, and the pools are quite good (the water is a little dirty though). The buffet in the evening is a good option, the other restaurants not so much. There is a welcome happy hour for cocktails.. There is quite a lot of wildlife around the hotel (monkey’s , various birds, lizards), which is interesting. The negatives: the service in some of the catering facilities is almost ridiculously slow. There is no orange juice at breakfast, and the other available juices are poor. The breakfast in general is not quite up to the standards of some other Shangri-La hotels (although it is not bad). The property overall is slightly run down and the rooms could do with some refurbishment. A coffee machine in the rooms, with fresh milk in the fridge, would be desirable. If you are to visit Hambantota and are travelling from Colombo airport, choose a good and reliable car service, although not the one offered by the hotel, which is priced multiple times higher than other available options. I would recommend a visit to Hambantota and Shangri-La overall, though, if only for the chance of seeing wild elephants walking down the road."

"I was very unhappy with this accommodation, which we paid £200 per night. On arrival the hotel staff and checking was very nice, our room was on the fourth floor via the lift and very, very steep stairs to the room. The bathroom was awful totally open to the outside world view with plastic curtain which kept blowing around in the wind, when you were trying to take a shower. This wasn't shown in photo's on your website or mention in the description to this room. Also no desk in the room, or balony table and chairs. However, we complained about our dissatisfaction on the first day, On Monday we had enough and decided to leave with despair of paying £200 per a night, for a terrible room. We didnt even want to have their breakfast, worried that we would be disappointed with that as well. The Manager said he would refunded us for the full cost, but there wasnt anything in writing."

"Buddhi was the best! Love Ananya"

"The room was clean. The staff was polite and attentive. The pool was superb. Bar and meal service were good."

"Wonderful hotel in a beautiful location. The staff were excellent. Woud highly recommended this hotel."

"Every member of staff that we met from arrival to departure was fantastic. Very polite, courteous & extremely helpful. Catered for all our needs. We booked this place last minute due to having to change our original plan (Kandy & Ella) because of the recent Cyclone. Although Lagoon Gate can appear a little isolated it is an absolute gem as you are in and amongst nature & right on the Lagoons edge. It is so easy to get out & about, the staff will order Tuk Tuks or Taxis for you or if you feel adventurous you have free use of bikes which we made full use of. Also, the hotel provides use of Kayaks to use on the Lagoon. The rooms are spacious & very clean overlooking Rekawa Lagoon. We had evening meals in the hotel on several occasions & I have to say, the authentic Sri Lankan Curry was outstanding! Breakfast is delightful with a good choice & freshly made. Would definitely recommend this place. Arrived as guests, left as friends!"

"We just stayed for one night but would happily stay again. Amazing view from the pool and restaurant. Friendly staff. Our room was big and clran"

"We had a great 1 night stay here. Excellent location on the lagoon, near the beach and restaurants/ bars nearby. Small resort which looks lovely on the outside. The rooms and balconies are huge and very quiet. The host was very friendly and helped arrange a transfer to Colombo airport the following day. He was very responsive via text and happy to help with anything. The breakfast was also very nice. Excellent value for money! "