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"Great location good rest right outside hotel. Close to hwy to Boston and Cape Cod"

"Awesome location and very pleasant people and place. "

"Helpful"

"Left within 2 minutes of checking into room. It was not as advertised in the pictures or description. Hotel was much older, in below average to poor condition and the site overall was suspect. Room had an odd aroma and was outdated and not anything close to what was represented. We were there less than 5 minutes total and used no services or amenities and have requested a complete refund from Hotels dot com due to material misrepresentation of the property. "

"Nice stay"

"Staff was very helpful and accommodating. They helped us book a last-minute reservation and then seamlessly switched our rooms for us when the water faucet broke."

"Front desk was great and when my hairdryer died, they got me a new one pretty quickly as well as fresh towels. Bar restaurant was nice however I thought the food was a little over priced for the quantity and quality"

"I made our reservation months in advance on Expedia for our trip to the Boston Marathon. I confirmed our reservation twice the week before, including less than 24 hrs before our arrival. I sent a message to the hotel that we would be arriving late, and received confirmation asking if I would like to upgrade my room. Despite all of this, when we arrived at Sonesta Braintree, we were informed that the hotel was overbooked and our reservation would not be honored. When I asked the front desk attendant what support she could give, she mentioned that my money would be immediately refunded and then disappeared behind a locked door. No other assistance was offered. I called Expedia for help, and they mentioned that they were unable to contact anyone at the hotel. Then four police cars pulled up in the parking lot, officers running into the building. I figured maybe it was a good thing we weren't staying at Sonesta. Sometime after midnight, we eventually found availability at another hotel a few miles away. It took four phone calls to Expedia to get my full refund from Sonesta (I was charged for the full stay--five nights)."

"Great location in "