Luxury Hotels & Resorts in Ratsada from NZ$73

"Staff"

"Great resort all excellent "

"Great staff, fast room service, big breakfast buffet. The location was around many tourist attractions and a nice beach. They had a lunch restaurant and steakhouse on the property, but cheaper to walk 10-20 min for a restaurant that doesn't charge tourist prices"

"Aw"

"Great staff, fresh water daily, good location, good breakfast.. great value! "

"Very good place, super friendly and trained staff. "

"Superb everything"

"The staff really stood out—super friendly and attentive without being over-the-top. Room was spotless too, and I loved the quick access to the pool for a morning swim."

"The resort is located across the beach and has all the amenities one can think of. The staff are friendly barring one or two buggy drivers who are burnt out driving around. Tony from Cafe Studio was brilliant!! They seem under staffed with the breakfast volume and one chef apparently so food takes a while at times to get to the table. Anan at reception was very courteous and I wish I took all the other names but they were all brilliant! The security staff manning the residences were very helpful and the pool staff too. I cannot fault the service in any way. Clearly the HR and training department is doing a good job with getting the right staff. The only glitch is that the hotel is not wheelchair friendly. Many steps to climb and we had to carry the wheelchair up. If your audience is not the disabled, then you have to mention it on booking platforms. My shoulders are in pain carrying the wheelchair up and down steps."