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"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"Yes"

"All good but there was a confusion about breakfast. Hotel staff told me that breakfast was not included but when I booked it clearly says breakfast included. Someone the hotel.com communication with Grand hotel did not mention about free breakfast. This caused confusion and time. When sending communication to the hotel please mention about breakfast is included. This will help the process. Please clarify why this confusion. "

"Did not use"

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"We stayed here because the description says 1 minute walk from Peryvar Reserve, it is not. 15 to 20 mins out of Kumily up a very bumpy track. No atmosphere at all. No yoga offered. Evening meal not good, I complained but ignored. Chef shouting in the kitchen. Pool green. Restaurant service not good at all. The best feature is the great taxi driver who works for the hotel. Although it was a VERY expensive service. Check the details before you book. "

"We booked a luxury double too"

"Rooms were clean and well maintained, staffs were extremely helpful. Food was good."

"What a place! Just an amazing stay, thanks to brilliant staff and a super-chilled environment. The bungalows are so cute and comfortable. The grounds are so green a lush. The Tiger Team organised a great daytime and nighttime walk in the forest. We saw plenty of animals and loads of birds. Food in the main restaurant is very good. Also the cooking with spices demos are insightful. The small food place net to the bar was a bit disapointing. Overall, I couldn’t recommend Spice Village enough. A true haven of tranquility."