Top Hotels Near Rainham Marshes in Purfleet from NZ$97

"First time staying here, chose for the location. Excellent customer service on arrival, communal bar area a lovely addition with a pool table. We were able to order food although it was quite late and the food came out well presented. Despite being a big hotel it was very quiet. "

"Staff are very helpful "

"Very good"

"Very comfy and clean room"

"Brilliant experience at the double tree in Dartford, staff were pleasant, hotel is in great condition and was super comfortable, I would definitely book to go again. The afternoon tea was lovely, my family enjoyed and the bar staff serving were very attentive to our needs. The in house restaurant was such pleasure to be in."

"This was a quiet clean place to stay. Would stay again. "

"Good size room, very comfy bed. Staff friendly but somewhat convoluted online check in. Water pressure was low but sufficient. Sadly no breakfast on offer currently as place is being refurbished. But in spite of the issues, I will be back when I'm in the area and see what it's like after the refurb is complete."

"Beautiful house. Nice and clean. Good communication. Close amenities "

"Our experience with this property was unacceptable from the start. When we arrived, the host had lost our reservation—we had to call them just to gain access. Once inside, we found the house in a filthy and unsafe state. A full bag of garbage sat on the kitchen floor, a dirty mattress leaned against the house, and a bottle full of cigarette butts was outside. The cleaner admitted, “Oh, I forgot to clean,” swapped out some sheets, and left. But the space remained unsanitary—greasy dishes, dusty surfaces, used towels, and only cold water in the bathroom. Bed sheets were clearly used and refolded to look clean, and the sofa bed was unusable with no clean linens available. One team member even had to sleep in the car just to have a clean place to sleep. It got worse: a teammate cut his foot on a tack embedded in the stairs, and there were visible blood stains on towels and linens—a serious health hazard. We stayed only one night out of necessity due to early work the next day. Afterward, we gave the host a chance to respond—emailed detailed concerns, called to confirm receipt, and were told they’d reply within a day. They never did.Hotels.com claimed they could not "reach them." We were reasonable, patient, and clear. In return, we were ghosted. Do not book this property. It is unsafe, unsanitary, and grossly mismanaged."