Outdoor pool, pool umbrellas, pool loungers
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Reviews of Sai Gon Rach Gia Hotel

4 out of 5
Sai Gon Rach Gia Hotel
844 Nguyen Trung Truc, Phuong An Hoa, Rach Gia, Kien Giang

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 68 reviews" "
Rating 8 - Good. 31 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall good experience, we had the family apartment, pretty well set out for a family, second shower would have been nice, but not a deal breaker, there is a second bathroom with toilet and sink, just no shower. Beds are very firm/hard on the king, but kids beds are medium. Pool is a decent size, gym is ok, but badminton courts need attention. Central location and easy to get to places.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very happy with all of the staffs they are polite and helpful
Stayed 3 nights in Feb 2024
Response from Ong Chí Cường on 25 Feb 2024
Thank you very much.See you next time

8/10 Good

Thai

Liked: Cleanliness, staff & service, property conditions & facilities
love the space, clean enough
Stayed 1 night in Jan 2024
Response from Ong Chí Cường on 29 Jan 2024
Greetings from SAIGON RACH GIA HOTEL We trust that we have added enjoyment to your memorable experience of Rach Gia, Kien Giang with our renowned hospitality and luxury.Thank you in advance for your time and for staying with us. Sincerely yours,SAIGON RACH GIA HOTEL

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jan 2024
Response from Ong Chí Cường on 29 Jan 2024
Greetings from SAIGON RACH GIA HOTEL We trust that we have added enjoyment to your memorable experience of Rach Gia, Kien Giang with our renowned hospitality and luxury.Thank you in advance for your time and for staying with us. Sincerely yours,SAIGON RACH GIA HOTEL

2/10 Terrible

Van

Stayed 4 nights in Dec 2023
Response from Ong Chí Cường on 31 Dec 2023
Cảm ơn anh và gia đình đã chọn Khách sạn Sài Gòn Rạch Giá cho kỳ nghỉ của mình.xin anh góp ý chi tiết những mặt chưa được để khách sạn khắc phục và phục vụ tốt hơn trong thời gian tới.Cảm ơn A.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ong Chí Cường on 29 Jan 2024
Greetings from SAIGON RACH GIA HOTEL We trust that we have added enjoyment to your memorable experience of Rach Gia, Kien Giang with our renowned hospitality and luxury.Thank you in advance for your time and for staying with us. Sincerely yours,SAIGON RACH GIA HOTEL

10/10 Excellent

James

Stayed 2 nights in Dec 2023
Response from Ong Chí Cường on 29 Jan 2024
Greetings from SAIGON RACH GIA HOTEL We trust that we have added enjoyment to your memorable experience of Rach Gia, Kien Giang with our renowned hospitality and luxury.Thank you in advance for your time and for staying with us. Sincerely yours,SAIGON RACH GIA HOTEL

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were attentive to patrons.
Stayed 5 nights in Sep 2023
Response from Ong Chí Cường on 28 Oct 2023
Dear Valued GuestFirst of all, we management and all staff would like to thank you for your time stay in Sai Gon Rach Gia HotelOur goal is to provide the best service and facilities to our valued guests and we will never stop to improve the service and the qualities to meet demand.We assure that we will keep on the reasonable price and discount to make our valued guests satisfied.Your support, opinion, and recommendation is greatly appreciated.With warmest regards

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ong Chí Cường on 28 Oct 2023
Dear Valued GuestFirst of all, we management and all staff would like to thank you for your time stay in Sai Gon Rach Gia HotelOur goal is to provide the best service and facilities to our valued guests and we will never stop to improve the service and the qualities to meet demand.We assure that we will keep on the reasonable price and discount to make our valued guests satisfied.Your support, opinion, and recommendation is greatly appreciated.With warmest regards

6/10 Okay

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very well maintained and staff were wonderful. The only things is guests were allowed to smoke in the hallway on the floors so we constantly walked a smoking area every time we went back to our rooms. Perhaps have a designated area in the lobby that is a smoking area would be better?
Stayed 3 nights in Aug 2023
Response from Ong Chí Cường on 22 Sept 2023
Dear Valued GuestFirst of all, we management and all staff would like to thank you for your time stay in Sai Gon Rach Gia HotelOur goal is to provide the best service and facilities to our valued guests and we will never stop to improve the service and the qualities to meet demand.We assure that we will keep on the reasonable price and discount to make our valued guests satisfied.Your support, opinion, and recommendation is greatly appreciated.With warmest regards,

2/10 Terrible

Duy

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Farideh

Travelled with family
Disliked: Staff & service, property conditions & facilities
Dated hotel, poor location
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Okay, building needs some TLC
The building needs a new coat of paint, noticed some chipping and broken cements
Stayed 2 nights in Nov 2022

8/10 Good

Mike, California

Liked: Cleanliness, staff & service
The property is huge and well-known but not well maintained as carpet looks 30 years old with all sorts of stains.
Stayed 1 night in Feb 2020

8/10 Good

Le, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffets wasn’t that good A lot of good food was on sale for breakfast
Stayed 2 nights in Feb 2020

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness
Clean, nice looking hotel, but air flow was not good. Could not change air conditioning level in room and lobby was stuffy. We couldn’t get a hotel taxi to the ferry terminal and front desk staff wouldn’t call another taxi service and told us to go out to the road to flag one down.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
4 stars hotel ... Overall was okay... Breakfast was not good compared with other 4 star hotel. The staff of hotel good , helpfully ,friendly .....
Stayed 2 nights in Dec 2019

8/10 Good

nhan quang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent good service and nice clean room
The hotel has been well maintained and consistent with good service, friendly staffs and good breakfast! We have stayed here every time we come to Rach gia which was quite often and they haven't let us down at all!
Stayed 1 night in Sep 2019

6/10 Okay

Tam

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and service. The breeze was very nice at time and very enjoyable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice stay. Great service. Ac worked good. Breakfast was a big buffet
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and thanks My falily will come back for next vacation
Stayed 2 nights in Mar 2019

8/10 Good

nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food, beautiful hotel, spacious rooms, friendly staff
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was a relief; the grounds were large enough to create a sense of tranquility in a very busy world. Location excellent.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Ong Chí Cường on 13 Jan 2019
Thanks for your respond.We are Looking forward to welcome you again soon.

8/10 Good

Trinity, Brentwood, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely polite and did the best they can to accomodate. Only complaint we had was the shower/tub combination was not very well thought out. Everytime we showered, water would leak to the ground and caused a flood-like effect outside the tub.
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Pros - Nice and clean hotel you expect from 4 star hotel. Also no mosquitoes! Breakfast buffet had many selections. I would recommend the local fish noodle soup "bun ca" . Suggest skip most of the other Vietnamese dishes as they were kind of bland and you are more likely to find better in local restaurants. Cons - Some loud guests made for a less than quiet stay. Also is a bit far from city center. ~ 10 minutes taxi

6/10 Okay

Tweets, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern but would not likely return.
They have nice facilities like pool, clean rooms, comfy beds, grand entrance, landscaped geounds, breakfast buffet and gym with ping pong table but the gym and entrance a.c. is usually not on. Since Rach gia is so hot sometimes you just need that relief once you step inside. The staff are very friendly. We had a few incidents that was not enjoyable. We were sick for 2 days and wanted to rest but there was constant noise like garbage dumping or laundry machines. We asked twice to be moved to a quieter room and was told there are no rooms available when we don't see the hotel that busy. We also lost a pouch of medicine which was a disappointment and obviously nothing can be done about it.
Stayed 1 night in Mar 2018

6/10 Okay

Quinn, california

Strange experience
I don’t know how to describe but it felt like we just stayed at a money laundering property. The hotel is ridiculous large but doesn’t have any guests. The check in process was confusing to the agent since she didn’t know how to look up Orbitz confirmation number yet was able to give me a key a few seconds later. She didn’t know about the shuttle information. I also don’t like the fact that our passports were kept overnight. The next morning, check out took a while because the agent had to wait for another person to check the fridge to make sure we didn’t drink anything.
Stayed 1 night in Feb 2018

8/10 Good

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at affordable price
Nice quiet hotel with good breakfast

8/10 Good

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Had a pleasant stay at Saigon Rach Gia Hotel. Spacious room with lots of outdoor sitting areas. Small but good breakfast buffet.
Stayed 2 nights in Dec 2017

8/10 Good

cat, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but far from the city center
nice hotel - clean and comfortable. If i had to go there again, i'll choose another hotel near the sea or shopping center. there are a lot of hotels that are actually not available on website such as expedia.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good facilities, poor communication.
Overall, the hotel facilities was good and rooms were clean. However, communication was poor. Although, there is a disclaimer that requests are subject to availability, it would have been appreciated if the hotel could notify us of changes made to reservations (ie. Unable to meet bedding requests) which were not communicated at all until arrival at the room after check-in. Further, in the hotel manual found in the room detailing facilities available - stated that the pool was open until 10pm (photos available) however, when we went down for a swim at 8pm, we were informed that the pool was closed for cleaning - reflects poor communication as we only found out when we went down for the swim.
Stayed 3 nights in Dec 2017

8/10 Good

eric, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, location ok not too far to the beach.
Overall Good hotel to stay. Recommend to all when visiting Rach Gia.
Stayed 1 night in Nov 2017

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jerald

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel
We only stayed for one night. Hotel was brand new so there wasn't many guests around. Our room was big and clean with all the basic amenities. Buffet breakfast was a bit poor - not many choices. The location? there's not much around the hotel though..Overall the hotel was clean and comfortable and we would definitely come back.

8/10 Good

Ryan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid night's sleep
Comfortable hotel with attentive staff. 5km from the town and Superdong ferry, but so location isn't great, but it probably the nicest hotel in the town. A la carte breakfast.

10/10 Excellent

Thi Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuyệt vời
Stayed 1 night in Nov 2023
Response from Ong Chí Cường on 22 Nov 2023
Dear Mrs Phuong,Greetings from SAIGON RACH GIA HOTEL We trust that we have added enjoyment to your memorable experience of Rach Gia, Kien Giang with our renowned hospitality and luxury. Thank you in advance for your time and for staying with us. Sincerely yours,SAIGON RACH GIA HOTEL

10/10 Excellent

tran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ong Chí Cường on 15 Nov 2023
Dear Valued GuestFirst of all, we management and all staff would like to thank you for your time stay in Sai Gon Rach Gia HotelOur goal is to provide the best service and facilities to our valued guests and we will never stop to improve the service and the qualities to meet demand.We assure that we will keep on the reasonable price and discount to make our valued guests satisfied.Your support, opinion, and recommendation is greatly appreciated.With warmest regards,

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
After a flat tire the staff helped me to find s tire shop nearby to fix the problem. But as always there is that problem with the breakfast, because i am a vegetarian - i got only pineapple and watermelon but they forgot the avocado. Anyway, out of the season with just a few guests the service is good.
Stayed 1 night in Sep 2023

8/10 Good

angelo, BERGAMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C rumoroso e non regolabile Ristorante chiuso alla sera e no room service
Stayed 1 night in Feb 2023

2/10 Terrible

zhan

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔
락자에서 가장 괜찮은 호텔, 조식도 엄청 맛있진 않지만 먹을만 하고 특히 덥고 습한 날씨에도 방안에는 너무 덥지도 춥지도 않은 적당한 습도의 좋은 컨디션을 유지할 수 있어 숙면에 도움이 되었음.
Stayed 2 nights in May 2019

4/10 Poor

Bertrand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019